SMB resources on the move
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@BBigford said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@DustinB3403 said in SMB resources on the move:
@BBigford said in SMB resources on the move:
I was driving home from work last night, thinking about how to better serve the SMB market. More on the side of micro businesses under 20 people. A few questions I was processing and expanding on:
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Do they really need servers? You could buy a simple NAS, or use a cloud storage provider like OneDrive for Business, Dropbox for Business, etc.
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Do they need a domain? If so, they could use something like Azure for AD.
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Do they need central email? If they don't need central email like Exchange, but want their email to appear like a business email, with their domain. Whoever is hosting their domain, usually provides email services at an extra cost.
What are your thoughts on some of those displacements? Thinking about this from, say, an MSP perspective. Not in-house IT. I'm thinking of how to better serve those micro businesses so as not to remain in the stagnant mindset of "you will have on-premises servers for file serves, AD, and Exchange."
I would use Zentyal for all of the above, you can purchase a server for really cheap. A 20 person office is right there on the cusp of "needing" AD.
You get everything baked into one open source package that a business would need, for free (unless you wanted the supported version).
And a server for Micro-Businesses like this would be super cheap.
Huh - I'd almost never go this way. Unless there is some legal or technical reason that they need onsite stuff (like they have horrible internet options) Why have onsite anything?
Are you using Azure AD then?
You have a choice - Like @scottalanmiller said, you can skip the centralized logon altogether. or use something like Azure AD. See my previous post
We over lapped
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@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
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@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
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@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
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@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
Where did people not doing their job come from? oh you mean the not saving the files in the correct place - that's a joke right? Assuming you're supposed to save all of your files on a network share, are you telling me that NEVER save one to the desktop? I know I do. and then I get set and forgot to move it.... it's not often, but it does happen.
I'm not going to can someone over that. -
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
Where did people not doing their job come from? oh you mean the not saving the files in the correct place - that's a joke right? Assuming you're supposed to save all of your files on a network share, are you telling me that NEVER save one to the desktop? I know I do. and then I get set and forgot to move it.... it's not often, but it does happen.
I'm not going to can someone over that.So we're back to this being a management and policy issue. If it's part of your job to save things in a specific location and you don't do that they you aren't doing your job. Am I being pedantic, yes of course I am, but I'm just trying to illustrate why this isn't an IT issue.
That being said most cloud platforms have an easy way to sync to the local desktop making this kind of moot... hell I have a script that mounts my ODfB account to a local drive over WebDAV. It can also do Sharepoint sites.
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@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
Where did people not doing their job come from? oh you mean the not saving the files in the correct place - that's a joke right? Assuming you're supposed to save all of your files on a network share, are you telling me that NEVER save one to the desktop? I know I do. and then I get set and forgot to move it.... it's not often, but it does happen.
I'm not going to can someone over that.So we're back to this being a management and policy issue. If it's part of your job to save things in a specific location and you don't do that they you aren't doing your job. Am I being pedantic, yes of course I am, but I'm just trying to illustrate why this isn't an IT issue.
That being said most cloud platforms have an easy way to sync to the local desktop making this kind of moot... hell I have a script that mounts my ODfB account to a local drive over WebDAV. It can also do Sharepoint sites.
LOL, well the issue isn't an IT problem, but tomorrow when bob calls in sick and the CEO wants that file, you bet your ass it's IT's problem.
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@coliver said in SMB resources on the move:
hell I have a script that mounts my ODfB account to a local drive over WebDAV. It can also do Sharepoint sites.
You need a script for that? Doesn't the ODfB app do that? or are you talking about a Linux install?
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@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
hell I have a script that mounts my ODfB account to a local drive over WebDAV. It can also do Sharepoint sites.
You need a script for that? Doesn't the ODfB app do that? or are you talking about a Linux install?
ODfB tries to download all the files and sync documents between your local computer and the Sharepoint site. I don't want that I just want file access without the syncing. This script allows me to mount it with WebDAV.
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@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
Where did people not doing their job come from? oh you mean the not saving the files in the correct place - that's a joke right? Assuming you're supposed to save all of your files on a network share, are you telling me that NEVER save one to the desktop? I know I do. and then I get set and forgot to move it.... it's not often, but it does happen.
I'm not going to can someone over that.So we're back to this being a management and policy issue. If it's part of your job to save things in a specific location and you don't do that they you aren't doing your job. Am I being pedantic, yes of course I am, but I'm just trying to illustrate why this isn't an IT issue.
That being said most cloud platforms have an easy way to sync to the local desktop making this kind of moot... hell I have a script that mounts my ODfB account to a local drive over WebDAV. It can also do Sharepoint sites.
LOL, well the issue isn't an IT problem, but tomorrow when bob calls in sick and the CEO wants that file, you bet your ass it's IT's problem.
That's the whole point of contingency planning isn't it? What happens if Bob gets hit by a bus and all of his business critical documents are on his laptop that he was carrying? These documents aren't backed up. They only lived on his laptop and are now unrecoverable. What does the business do then? Is it an IT problem if the company didn't enforce policies related to document storage?
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@dafyre said in SMB resources on the move:
Zentyall can do a lot of things, AD included.... For an SMB that expressed a firm desire for centralized authentication, I'd go with some form of Linux based AD, such as Zentyal or a DIY solution like Samba 4...
Zentyal is just Samba4. All of these non-Windows solutions are Samba4.
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@coliver said in SMB resources on the move:
@BBigford said in SMB resources on the move:
- Do they need central email? If they don't need central email like Exchange, but want their email to appear like a business email, with their domain. Whoever is hosting their domain, usually provides email services at an extra cost.
Zoho provides free email with a custom domain for up to 10 users. Anything more then that and Exchange Online is the way to go.
Plus if you refer other people you can get up to 15 more accounts for free.
It's cheaper per paid account than both O365 and Google Apps. But they have a ton more add ons than both the others.
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@Dashrender said in SMB resources on the move:
@scottalanmiller said in SMB resources on the move:
't a business class company. You can't use GoDaddy services for any business function except registration services, which don'
Rackspace is the same way for O365.
It is? Maybe they changed. Last I knew they were competing with O365, not offering it.
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@BBigford said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@DustinB3403 said in SMB resources on the move:
@BBigford said in SMB resources on the move:
I was driving home from work last night, thinking about how to better serve the SMB market. More on the side of micro businesses under 20 people. A few questions I was processing and expanding on:
-
Do they really need servers? You could buy a simple NAS, or use a cloud storage provider like OneDrive for Business, Dropbox for Business, etc.
-
Do they need a domain? If so, they could use something like Azure for AD.
-
Do they need central email? If they don't need central email like Exchange, but want their email to appear like a business email, with their domain. Whoever is hosting their domain, usually provides email services at an extra cost.
What are your thoughts on some of those displacements? Thinking about this from, say, an MSP perspective. Not in-house IT. I'm thinking of how to better serve those micro businesses so as not to remain in the stagnant mindset of "you will have on-premises servers for file serves, AD, and Exchange."
I would use Zentyal for all of the above, you can purchase a server for really cheap. A 20 person office is right there on the cusp of "needing" AD.
You get everything baked into one open source package that a business would need, for free (unless you wanted the supported version).
And a server for Micro-Businesses like this would be super cheap.
Huh - I'd almost never go this way. Unless there is some legal or technical reason that they need onsite stuff (like they have horrible internet options) Why have onsite anything?
Are you using Azure AD then?
Yes
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@scottalanmiller said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller said in SMB resources on the move:
't a business class company. You can't use GoDaddy services for any business function except registration services, which don'
Rackspace is the same way for O365.
It is? Maybe they changed. Last I knew they were competing with O365, not offering it.
They offered it to me at SpiceWorld last year. Then I heard more about it and they are reselling it.. they maintain control, just like GoDaddy.
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@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Yes, you still need to keep random people from using the machines.
People who are insubordinate don't stay employed. If they are violating HR policies and refusing to obey the rules, why would we employ them? That's a simple management issue. That it is about where they store files isn't relevant. What if they were working on paper and refused to store a copy at the office, but were instructed to. Or refused to lock up when leaving. Or wouldn't refill the coffee machine after taking the last cup? You'd let HR handle it.
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@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
What's best for the company... which is never "let the users thumb their noses at you and do whatever they want and disrespect you and not do their jobs."
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@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
Where did people not doing their job come from? oh you mean the not saving the files in the correct place - that's a joke right? Assuming you're supposed to save all of your files on a network share, are you telling me that NEVER save one to the desktop? I know I do. and then I get set and forgot to move it.... it's not often, but it does happen.
I'm not going to can someone over that.You asked what we would do if people refused to do their jobs and were insubordinate. We answered. It's pretty clear. If people refuse to do what they are supposed to do, especially when it comes to something so important, why do you keep them around? You can't trust them. We aren't talking about an accident here.
You never can anyone, you are in IT. HR needs to deal with insubordination.
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@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
Where did people not doing their job come from? oh you mean the not saving the files in the correct place - that's a joke right? Assuming you're supposed to save all of your files on a network share, are you telling me that NEVER save one to the desktop? I know I do. and then I get set and forgot to move it.... it's not often, but it does happen.
I'm not going to can someone over that.So we're back to this being a management and policy issue. If it's part of your job to save things in a specific location and you don't do that they you aren't doing your job. Am I being pedantic, yes of course I am, but I'm just trying to illustrate why this isn't an IT issue.
That being said most cloud platforms have an easy way to sync to the local desktop making this kind of moot... hell I have a script that mounts my ODfB account to a local drive over WebDAV. It can also do Sharepoint sites.
LOL, well the issue isn't an IT problem, but tomorrow when bob calls in sick and the CEO wants that file, you bet your ass it's IT's problem.
Nope, it's an HR problem. If HR isn't held accountable, it's a CEO problem. In no case is it IT's problem that the CEO can't manage his teams.
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@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@coliver said in SMB resources on the move:
@Dashrender said in SMB resources on the move:
@scottalanmiller would you have local logons? or skip even those? How do you handle situations where users don't do as they are told and save things to the cloud.. and install save to the desktop and they are sick and now you need access? Am I worried over nothing?
Management and policy issue. This isn't a problem for IT to solve.
LOL touche.. but still, you're the owner - what do you pick and why?
If people aren't doing their job why do you have those people?
It depends on the company, if I were doing a green field with a decent internet connection I would do SaaS and hosted all the way.
Where did people not doing their job come from? oh you mean the not saving the files in the correct place - that's a joke right? Assuming you're supposed to save all of your files on a network share, are you telling me that NEVER save one to the desktop? I know I do. and then I get set and forgot to move it.... it's not often, but it does happen.
I'm not going to can someone over that.So we're back to this being a management and policy issue. If it's part of your job to save things in a specific location and you don't do that they you aren't doing your job. Am I being pedantic, yes of course I am, but I'm just trying to illustrate why this isn't an IT issue.
That being said most cloud platforms have an easy way to sync to the local desktop making this kind of moot... hell I have a script that mounts my ODfB account to a local drive over WebDAV. It can also do Sharepoint sites.
LOL, well the issue isn't an IT problem, but tomorrow when bob calls in sick and the CEO wants that file, you bet your ass it's IT's problem.
That's the whole point of contingency planning isn't it? What happens if Bob gets hit by a bus and all of his business critical documents are on his laptop that he was carrying? These documents aren't backed up. They only lived on his laptop and are now unrecoverable. What does the business do then? Is it an IT problem if the company didn't enforce policies related to document storage?
Exactly. In no way can this be IT's problem and IT should never accept someone pretending that it is. This is a management issue 100%. Has zero to do with IT. IT is not in charge of babysitting users.