Elastix login page gives error HTTP ERROR 500 when login

Gaurav Bmotra

in httpd logs it show

[Thu Jun 09 14:24:31.005630 2016] [:error] [pid 4951] [client 203.134.216.114:23415] PHP Fatal error: Uncaught --> Smarty: unable to write file /var/www/html/var/templates_c/wrt5759b45f015704_98867171 <-- \n thrown in /usr/share/php/Smarty/sysplugins/smarty_internal_write_file.php on line 46

plz help ...

scottalanmiller

Which version of Elastix is this? 2.5? 4.0?

And is this installed via RPM or from the ISO?

scottalanmiller

What user is httpd running as?

Gaurav Bmotra

Elastix 4.0
and i m using iso file to install

Gaurav Bmotra

@scottalanmiller
user apache

scottalanmiller

Before we put in a lot of time diagnosing this, Elastix 4.0 has a number of issues (not show stoppers, but issues) and the general consensus is to run FreePBX instead. They are very similar but FreePBX is more mature, more stable and has tons more people using it. Is that an option? If this is a fresh install, I would just switch right now and have the issue completely bypassed. Elastix 4 is a fine choice, but FreePBX is the better one as things stand today.

That would fix this issue AND maybe some others all at once. I'd had to put in a lot of time trying to fix this and only THEN have the discussion that FreePBX is probably the better option for a new deployment.

Gaurav Bmotra

@scottalanmiller

can i install Freepbx on same ?? whre i have install Elastix

Gaurav Bmotra

https://xxx.xxx.xxx.xxx/admin/

it gives this with out enter how can authorizes myself to acces freePBX??

Unauthorized

You are not authorized to access this page.
Enable direct access (Non-embedded) to FreePBX in "Security >> Advanced Security Settings" menu.
(FreePBX is a Registered Trademark of Schmooze Com, Inc.)

scottalanmiller

@Gaurav-Bmotra said in Elastix login page gives error HTTP ERROR 500 when login:

@scottalanmiller

can i install Freepbx on same ?? whre i have install Elastix

Just, just install directly over it. I've done several installs recently. Probably takes about ten minutes.

scottalanmiller

Here is the FreePBX download link...

https://www.freepbx.org/downloads/freepbx-distro/

scottalanmiller

@Gaurav-Bmotra said in Elastix login page gives error HTTP ERROR 500 when login:

https://xxx.xxx.xxx.xxx/admin/

it gives this with out enter how can authorizes myself to acces freePBX??

Unauthorized

You are not authorized to access this page.
Enable direct access (Non-embedded) to FreePBX in "Security >> Advanced Security Settings" menu.
(FreePBX is a Registered Trademark of Schmooze Com, Inc.)

Did you go through the steps that it forced you to do on the local console after the first reboot? That should be where that gets set.

Gaurav Bmotra

i have virtual server on cloud with centos 7 where i have already install Elastix ,,can i overide Freepbx to it ,, ?

if yes ,,, how ??

JaredBusch

@Gaurav-Bmotra said in Elastix login page gives error HTTP ERROR 500 when login:

i have virtual server on cloud with centos 7 where i have already install Elastix ,,can i overide Freepbx to it ,, ?

if yes ,,, how ??

You need to install FreePBX from the ISO in a clean manner.

Delete your current instance, spin up a new instance and install from the FreePBX ISO.

scottalanmiller

@Gaurav-Bmotra said in Elastix login page gives error HTTP ERROR 500 when login:

i have virtual server on cloud with centos 7 where i have already install Elastix ,,can i overide Freepbx to it ,, ?

if yes ,,, how ??

If you install from ISO, it overwrites everything. You did an ISO install to a cloud service that has CentOS 7 already there? That would overwrite CentOS 7.

Gaurav Bmotra

after mounting the iso image wich directory have the files where to run
for i in $(ls); do yum -y install $i; done

??

scottalanmiller

@Gaurav-Bmotra said in Elastix login page gives error HTTP ERROR 500 when login:

after mounting the iso image wich directory have the files where to run
for i in $(ls); do yum -y install $i; done

??

To do an ISO install you BOOT from the ISO. If you didn't boot from the ISO for Elastix 4 then you didn't do an ISO install but did an RPM install which explains the problems and that's why I asked in the first place. RPM installs have a lot of complications.

scottalanmiller

If you are doing Elastix 4 from RPM, here are the instructions: http://mangolassi.it/topic/6242/building-elastix-4-via-rpm-repo

But we recommend FreePBX.

Gaurav Bmotra

do you have the RPM installation tutorial ??

scottalanmiller

@Gaurav-Bmotra said in Elastix login page gives error HTTP ERROR 500 when login:

do you have the RPM installation tutorial ??

I linked it one post above the question

denny

Open port 443
iptables -I INPUT -s your_network -p tcp --dport 443 -j ACCEPT