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    Dell PERC Question (Server Down)

    IT Discussion
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    • DashrenderD
      Dashrender @BRRABill
      last edited by

      @BRRABill said:

      @jleskovsky said:

      Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!

      OK, let's keep our fingers crossed and hope for the best. I will keep you (and ML) updated.

      I did update the iDRAC on Friday and it did not require a reboot. Who knows ... maybe that did something.

      updating iLo on my HP server caused the fans to spin up and down constantly... only solution - downgrade firmware on iLo.

      BRRABillB 1 Reply Last reply Reply Quote 0
      • BRRABillB
        BRRABill @Dashrender
        last edited by

        @Dashrender said:

        updating iLo on my HP server caused the fans to spin up and down constantly... only solution - downgrade firmware on iLo.

        I'm not blaming it, I guess. Just thought it was weird it didn't reboot the server. And in about 24 hours the issue happened.

        I've run that SSD array up in testing for weeks with no problems.

        Well, hopefully it was a fluke. @scottalanmiller said flukes happen all the time.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @BRRABill
          last edited by

          @BRRABill said:

          @Dashrender said:

          updating iLo on my HP server caused the fans to spin up and down constantly... only solution - downgrade firmware on iLo.

          I'm not blaming it, I guess. Just thought it was weird it didn't reboot the server. And in about 24 hours the issue happened.

          I've run that SSD array up in testing for weeks with no problems.

          Well, hopefully it was a fluke. @scottalanmiller said flukes happen all the time.

          iLo and iDrac are completely independent from the servers. They are designed to allow you access to the system regardless of the system's state. Though iLo and iDrac you can mount an ISO through your desktop/laptop as if it was a DVD Rom and boot the server so you can install it completely remotely, etc.

          The general idea is that IT personal generally stay out of DCs and bench techs take care of the hardware, cabinets, etc in the DC.

          BRRABillB 1 Reply Last reply Reply Quote 0
          • BRRABillB
            BRRABill @Dashrender
            last edited by

            @Dashrender said:

            iLo and iDrac are completely independent from the servers.

            Suuuuuuuuuuuuure.....

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @BRRABill
              last edited by

              @BRRABill said:

              @jleskovsky said:

              Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!

              OK, let's keep our fingers crossed and hope for the best. I will keep you (and ML) updated.

              I did update the iDRAC on Friday and it did not require a reboot. Who knows ... maybe that did something.

              Can't require a reboot, it is its own computer with its own cup, memory, firmware, etc. if you reboot the server the ilo or idrac do not reboot. They stay on even when the system is powered down.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said:

                @BRRABill said:

                @jleskovsky said:

                Given that the issue appears to currently be resolved, I would still agree with Dell that this could easily be a one-off fluke. That being said, please keep and eye on it and please update this thread if anything unusual occurs with those drives. You can also e-mail me directly at [email protected] and I will be more than happy to in any way I canto get the situation resolved for you. Thanks!

                OK, let's keep our fingers crossed and hope for the best. I will keep you (and ML) updated.

                I did update the iDRAC on Friday and it did not require a reboot. Who knows ... maybe that did something.

                Can't require a reboot, it is its own computer with its own cup, memory, firmware, etc. if you reboot the server the ilo or idrac do not reboot. They stay on even when the system is powered down.

                Assuming the server has power.

                1 Reply Last reply Reply Quote 0
                • BRRABillB
                  BRRABill
                  last edited by

                  Well, everything has been OK thus far. We shall see.

                  Gremlins, perhaps.

                  1 Reply Last reply Reply Quote 0
                  • BRRABillB
                    BRRABill @jleskovsky
                    last edited by

                    @jleskovsky

                    Is there any issue with updating any of the firmware/BIOS of the DELL server? Is there ever a chance that might mess with the co-operation between the EDGE drive and the server?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @BRRABill
                      last edited by

                      @BRRABill said:

                      @jleskovsky

                      Is there any issue with updating any of the firmware/BIOS of the DELL server? Is there ever a chance that might mess with the co-operation between the EDGE drive and the server?

                      While not directly related to drives - but sadly the answer is - Of course. In my case updating the iLo caused the fans in the system to spin up and down. But updating the firmware in a RAID card could add or remove a feature that the drive is unaware of and then have an issue. Is that that likely? Probably not - we don't see those kinds of problems on other systems when you update firmware on Mobo's and drives in general.

                      1 Reply Last reply Reply Quote 1
                      • BRRABillB
                        BRRABill
                        last edited by

                        Well, this happened again today.

                        I think it is time to yank those drives. 😞

                        MattSpellerM 1 Reply Last reply Reply Quote 2
                        • MattSpellerM
                          MattSpeller @BRRABill
                          last edited by

                          @BRRABill said:

                          Well, this happened again today.

                          I think it is time to yank those drives. 😞

                          That really sucks man

                          BRRABillB 1 Reply Last reply Reply Quote 0
                          • BRRABillB
                            BRRABill @MattSpeller
                            last edited by

                            @MattSpeller said:

                            That really sucks man

                            It's a character builder, i say.

                            The thing that sucks is that I wasn't in the office, again, when it happened. Thank goodness for iDrac!

                            1 Reply Last reply Reply Quote 2
                            • DustinB3403D
                              DustinB3403 @BRRABill
                              last edited by

                              @BRRABill said:

                              @Dashrender said:

                              Wait - what? Why? Does xByte no longer believe in their SSDs?

                              I would not say that.

                              I'm not really sure WHAT is going on. I did ask for clarification as to what they think the issue is.

                              Now I just pray the thing stays up until I can get a new array in there. I'll probably going to start a "which hard drive thread" as well as a "how do i copy this XS instance" thread. 🙂

                              By following this guide if you're in any way similarly setup.

                              BRRABillB 1 Reply Last reply Reply Quote 0
                              • BRRABillB
                                BRRABill @DustinB3403
                                last edited by

                                @DustinB3403 said:

                                By following this guide if you're in any way similarly setup.

                                I don't have it booting off USB.

                                I have a test XS set up that I could copy the VM to, then install the new disk array, then install XS onto the new array and copy the VM back. Other than it taking a while, is there any reason that wouldn't work well?

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  You have XS installed directly to the hardware, rather than an SD or USB? Seems a bit odd to configure it like that for the very issue you mentioned when posting above. Which is "how do you replicate your boot device?"

                                  When you install it directly to the server hardware, it's difficult to protect from a buggard OS, or patch.

                                  But on SD or USB you can always just keep a current version in your safe in case anything happens to the boot partition.

                                  Is XS installed directly to the hardware?

                                  MattSpellerM BRRABillB 2 Replies Last reply Reply Quote 2
                                  • MattSpellerM
                                    MattSpeller @DustinB3403
                                    last edited by

                                    @DustinB3403 said:

                                    You have XS installed directly to the hardware, rather than an SD or USB? Seems a bit odd to configure it like that for the very issue you mentioned when posting above. Which is "how do you replicate your boot device?"

                                    When you install it directly to the server hardware, it's difficult to protect from a buggard OS, or patch.

                                    But on SD or USB you can always just keep a current version in your safe in case anything happens to the boot partition.

                                    Is XS installed directly to the hardware?

                                    +1, usb boot works a treat for hypervisors that are not made by microsoft

                                    1 Reply Last reply Reply Quote 0
                                    • BRRABillB
                                      BRRABill @DustinB3403
                                      last edited by

                                      @DustinB3403 said:

                                      Is XS installed directly to the hardware?

                                      Yes, though I am starting to question that decision. 🙂

                                      I'm sensing a feeling in the force...move that install to USB!

                                      MattSpellerM 1 Reply Last reply Reply Quote 3
                                      • MattSpellerM
                                        MattSpeller @BRRABill
                                        last edited by MattSpeller

                                        @BRRABill said:

                                        @DustinB3403 said:

                                        Is XS installed directly to the hardware?

                                        Yes, though I am starting to question that decision. 🙂

                                        I'm sensing a feeling in the force...move that install to USB!

                                        Coolest part is that there's no need to even prep a spare one. If it dies you just install a clean one onto a fresh USB drive. All the actual config data / important shit is in your VM's. I do suggest you document what version/options etc you used just in case of brain fart during disaster recovery.

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @MattSpeller
                                          last edited by

                                          @MattSpeller said:

                                          @BRRABill said:

                                          @DustinB3403 said:

                                          Is XS installed directly to the hardware?

                                          Yes, though I am starting to question that decision. 🙂

                                          I'm sensing a feeling in the force...move that install to USB!

                                          Coolest part is that there's no need to even prep a spare one. If it dies you just install a clean one onto a fresh USB drive. All the actual config data / important shit is in your VM's

                                          Well there is, for example if you have a software RAID (you really want those configurations in place). Otherwise the hardware raid controller would manage the array and you'd be in golden shape to just stand up a new hypervisor.

                                          SD cards generally are more reliable over USB. But both are perfectly suitable.

                                          MattSpellerM 1 Reply Last reply Reply Quote 0
                                          • MattSpellerM
                                            MattSpeller @DustinB3403
                                            last edited by

                                            @DustinB3403 said:

                                            @MattSpeller said:

                                            @BRRABill said:

                                            @DustinB3403 said:

                                            Is XS installed directly to the hardware?

                                            Yes, though I am starting to question that decision. 🙂

                                            I'm sensing a feeling in the force...move that install to USB!

                                            Coolest part is that there's no need to even prep a spare one. If it dies you just install a clean one onto a fresh USB drive. All the actual config data / important shit is in your VM's

                                            Well there is, for example if you have a software RAID

                                            Pffffft no one does that 😛

                                            1 Reply Last reply Reply Quote 0
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