911 Dialing option for remote facility
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Nortel used to have a product called a Survivable Remote Gateway (SRG-50) was like a BCM that allowed for local survivability in case the CS-1000 at a main site went down. I've been out of the loop on the Nortel stuff for years now don't know if something equivalent in the Avaya world is still available? I'll ping my guys here and see what they say.
I"ve done similar with an Adtran 908e. FXS port connected to fax, FXO connected to copper line and SIP connected from AdTran to PBX (Lync 2010 back in the day) over T1 MPLS. Routing in AdTran to send inbound calls on the FXO to the fax machine. If user on site called 911, we had routing set up in Lync to send the call back down the SIP trunk to the AdTran which would send the call out its FXO port to the local PSAP. Worked OK but if the office MPLS was down the SIP trunk was down and 911 no worky (well it would, would default out the default route which was a PRI at the time at the head office) -
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
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FCC has some details: https://www.fcc.gov/consumers/guides/voip-and-911-service
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@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Not knowing is fine, no one knows. It's one of those things that are like "who is in charge of that." The important thing is not calling someone random who is not responsible for knowing and has no connection to it. If you got in trouble for not doing what you needed or even if you were just audited saying "I called 911 and asked" would be no different than saying "I asked someone in the stall next to me in the restroom" - it's a totally random, non-authority with no reason to have insight or authority in this case.
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@scottalanmiller said:
@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Not knowing is fine, no one knows. It's one of those things that are like "who is in charge of that." The important thing is not calling someone random who is not responsible for knowing and has no connection to it. If you got in trouble for not doing what you needed or even if you were just audited saying "I called 911 and asked" would be no different than saying "I asked someone in the stall next to me in the restroom" - it's a totally random, non-authority with no reason to have insight or authority in this case.
Right. Thanks for everyone's clarification.
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@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?
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@JoeyJakubiak said:
@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?
A lawyer would probably be better.
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@JoeyJakubiak said:
@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?
That's a much better resource. He at least should have the authority to tell you that he can't tell you.
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@scottalanmiller said:
@JoeyJakubiak said:
@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?
That's a much better resource. He at least should have the authority to tell you that he can't tell you.
We do have a attorney on retainer but Management would like me to call the Fire Marshall first and see what he recommends and then call the attorney. Ill post my findings.
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@JoeyJakubiak said:
@scottalanmiller said:
@JoeyJakubiak said:
@wirestyle22 said:
To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.
Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?
That's a much better resource. He at least should have the authority to tell you that he can't tell you.
We do have a attorney on retainer but Management would like me to call the Fire Marshall first and see what he recommends and then call the attorney. Ill post my findings.
That's reasonable, I think.
