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    Interesting pivot in the approach to the enterprise phone market

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    • DashrenderD
      Dashrender
      last edited by

      I suppose the other screw you is that the carrier can't put their crap on the device.

      It would be awesome to see Best Buy and other retailer selling more unlocked non network based devices - but we have a problem in the US

      You often can't switch between providers with the same device.

      I think AT&T phones can go to T-mobile and vice versa, but definitely can't go to Sprint or Verizon, and Sprint nor Verizon phones can go anywhere else.

      The frequency lock-in almost makes this a non issue from a carrier perspective. They know that if a CDMA phone is sold - it's only going to Sprint or Verizon (one, not both), with GSM, ok the consumer has a choice.

      We in the USA have much less choice than they do in other parts of the world because of this.

      1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender @Kelly
        last edited by

        @Kelly said:

        @Dashrender said:

        I'm not really sure how this is saying "screw you" to the carriers, but I agree this is a pretty nice setup for the business person on the go.

        There is a not insignificant amount of revenue gained from selling upmarket phones, and that is where many of businesses go because they need the performance.

        I don't understand?

        This device seems aimed at businesses that will provide a phone the employee, not a BOYD type device - I say not BOYD because the app gap will keep employees from buying it.

        So now you have a situation where people will have to carry two devices - one personal and one business. My question is - will that ever fly again as a standard? Even as a standard for higher end business people?

        1 Reply Last reply Reply Quote 0
        • dafyreD
          dafyre
          last edited by

          Didn't Motorolla try something similar to this anyway?

          I think @Dashrender has a good point about buying two devices again.

          1 Reply Last reply Reply Quote 0
          • KellyK
            Kelly
            last edited by

            I think two phones should be normative. I'm probably in the minority, but I don't like BYOD. Can you consider a phone a secure business device if it is used for Netflix, Candy Crush, and for keeping the 3 year old quiet? This is a significant orientation change in my opinion. It is putting a small computing device in the hands of employees that can be secured and controlled in a major way. The "app gap" is almost a feature :). I'm not sure I'm communicating clearly, but even if this is not currently the standard, it should be.

            scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Kelly
              last edited by

              @Kelly said:

              This is a significant orientation change in my opinion. It is putting a small computing device in the hands of employees that can be secured and controlled in a major way.

              For companies that depend on the LAN and can't figure out BYOD. As someone who spent a long time in this world where a second phone was needed, it caused revolt. People just stopped working rather than keep the device charged, protected, etc. It's horrible, especially when the device starts becoming enormous like this. If this was my only device, sure, but as a second "carry this around all the time" no thanks.

              KellyK 1 Reply Last reply Reply Quote 1
              • KellyK
                Kelly @scottalanmiller
                last edited by

                @scottalanmiller said:

                @Kelly said:

                This is a significant orientation change in my opinion. It is putting a small computing device in the hands of employees that can be secured and controlled in a major way.

                For companies that depend on the LAN and can't figure out BYOD. As someone who spent a long time in this world where a second phone was needed, it caused revolt. People just stopped working rather than keep the device charged, protected, etc. It's horrible, especially when the device starts becoming enormous like this. If this was my only device, sure, but as a second "carry this around all the time" no thanks.

                Was there a specific reason you excluded the forgoing portion of my post? It seems that those considerations are very germane to the discussion. Yes, people revolt at even the slightest inconvenience, but that doesn't mean it is in the best interest of the business to cater to them even at a larger inconvenience like having two phones (one of which replaces their laptop).

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • KellyK
                  Kelly
                  last edited by

                  BYOD was never something that was good in the view of securing and maintaining company communications. It was initially a way to save money, and then became normal.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Kelly
                    last edited by

                    @Kelly said:

                    @scottalanmiller said:

                    @Kelly said:

                    This is a significant orientation change in my opinion. It is putting a small computing device in the hands of employees that can be secured and controlled in a major way.

                    For companies that depend on the LAN and can't figure out BYOD. As someone who spent a long time in this world where a second phone was needed, it caused revolt. People just stopped working rather than keep the device charged, protected, etc. It's horrible, especially when the device starts becoming enormous like this. If this was my only device, sure, but as a second "carry this around all the time" no thanks.

                    Was there a specific reason you excluded the forgoing portion of my post? It seems that those considerations are very germane to the discussion. Yes, people revolt at even the slightest inconvenience, but that doesn't mean it is in the best interest of the business to cater to them even at a larger inconvenience like having two phones (one of which replaces their laptop).

                    Well it becomes a thing to workaround, based on the company not figuring out a better way to do things. It's an invite to revolt NOT because it is good for the company but because it is a company that is lazy.

                    I left off the first part because I didn't feel that it applied. BYOD is extremely secure, if companies need mobile devices on their LANs I think they've lost the security battle already in most cases.

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @Kelly
                      last edited by

                      @Kelly said:

                      BYOD was never something that was good in the view of securing and maintaining company communications. It was initially a way to save money, and then became normal.

                      I don't agree. I think BYOD caused modern security to happen. It wasn't about saving money, it was about better design. Once you went to what I call the "citadel" design of your network, BYOD was trivial. In the enterprise, I saw functionality drive BYOD, not cost savings. The cost savings thing I only heard about in the SMB a decade later.

                      KellyK 2 Replies Last reply Reply Quote 1
                      • MattSpellerM
                        MattSpeller
                        last edited by

                        As an individual product - meh.

                        As the first of a new line of windows 10 mobile devices... could be interesting. I like the focus on one device with the brains that docks with everything else. I could see this having legs.

                        1 Reply Last reply Reply Quote 2
                        • KellyK
                          Kelly @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @Kelly said:

                          BYOD was never something that was good in the view of securing and maintaining company communications. It was initially a way to save money, and then became normal.

                          I don't agree. I think BYOD caused modern security to happen. It wasn't about saving money, it was about better design. Once you went to what I call the "citadel" design of your network, BYOD was trivial. In the enterprise, I saw functionality drive BYOD, not cost savings. The cost savings thing I only heard about in the SMB a decade later.

                          I feel like I'm inviting a @scottalanmiller firehose of information here, but what functionality gains were seen by using BYOD? The devices were unchanged generally. Perhaps it is the difference in our experiences, but I don't even see how what your describing makes any sense. The decade thing seems a bit farfetched as BYOD really only became a thing, in SMB afaik, in the late aughts. To put enterprise BYOD back into the late '90's seems a bit incredible.

                          scottalanmillerS MattSpellerM 3 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Kelly
                            last edited by

                            @Kelly said:

                            Perhaps it is the difference in our experiences, but I don't even see how what your describing makes any sense. The decade thing seems a bit farfetched as BYOD really only became a thing, in SMB afaik, in the late aughts. To put enterprise BYOD back into the late '90's seems a bit incredible.

                            SMB wasn't really into quite by then and by the early 2000s it was old hat in the enterprise space.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Kelly
                              last edited by

                              @Kelly said:

                              I feel like I'm inviting a @scottalanmiller firehose of information here, but what functionality gains were seen by using BYOD? The devices were unchanged generally.

                              Devices didn't change, but thinking did. The era before BYOD people used to assume that end points were secure. Of course, they are not. The changes were that the network was designed such that BYOD happened naturally by securing resources assuming that the end points were insecure. They didn't do it "for" BYOD, BYOD became a natural extension of the improvements in security.

                              1 Reply Last reply Reply Quote 0
                              • MattSpellerM
                                MattSpeller @Kelly
                                last edited by MattSpeller

                                @Kelly said:

                                what functionality gains were seen by using BYOD? The devices were unchanged generally.

                                I've done BYOD twice:

                                First (Enterprise size) was a corporate fleet of BB's and it was simply because VIP staff wanted iPhones. No functionality gain, they still were only used for email. Did gain some "sales team bling factor" which apparently "helped boost sales".

                                Second (SMB size) was pushed by Finance to get rid of corporate bills. Easier and cheaper for us to give each employee $50/mth and install MDM on their device of choice.

                                1 Reply Last reply Reply Quote 0
                                • KellyK
                                  Kelly @scottalanmiller
                                  last edited by Kelly

                                  @scottalanmiller said:

                                  I think BYOD caused modern security to happen.

                                  @scottalanmiller said:

                                  They didn't do it "for" BYOD, BYOD became a natural extension of the improvements in security.

                                  You can't have it both ways, you need to pick one 🙂

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @Kelly
                                    last edited by

                                    @Kelly said:

                                    I think two phones should be normative. I'm probably in the minority, but I don't like BYOD. Can you consider a phone a secure business device if it is used for Netflix, Candy Crush, and for keeping the 3 year old quiet? This is a significant orientation change in my opinion. It is putting a small computing device in the hands of employees that can be secured and controlled in a major way. The "app gap" is almost a feature :). I'm not sure I'm communicating clearly, but even if this is not currently the standard, it should be.

                                    I completely get what you are saying - but the end result is that the non technical CEO does not want to carry around two devices - one for facebooking/twitter/personal email/personal texting, etc and a second one for business.

                                    Nor should he have to. Virtualization already exists that allows business apps to exist in a type of container that can have separate authentication requirements than the base phone.

                                    There was a named TouchDown that did this at least for Exchange based email.

                                    I know other products also exist to create this separation between the user's junk and the business stuff.

                                    KellyK 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      I'm all for companies offering devices, but requiring them feels like an epic fail except in the most extreme special cases. This is why people hate Blackberry, it was just the shitty second phone you had to carry.

                                      KellyK 1 Reply Last reply Reply Quote 0
                                      • KellyK
                                        Kelly @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        I'm all for companies offering devices, but requiring them feels like an epic fail except in the most extreme special cases. This is why people hate Blackberry, it was just the shitty second phone you had to carry.

                                        This phone is dual SIM, so you could put both a personal number and a work number in it, so for someone who didn't want the full smartphone experience on the personal front, it could do both.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • KellyK
                                          Kelly @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          @Kelly said:

                                          I think two phones should be normative. I'm probably in the minority, but I don't like BYOD. Can you consider a phone a secure business device if it is used for Netflix, Candy Crush, and for keeping the 3 year old quiet? This is a significant orientation change in my opinion. It is putting a small computing device in the hands of employees that can be secured and controlled in a major way. The "app gap" is almost a feature :). I'm not sure I'm communicating clearly, but even if this is not currently the standard, it should be.

                                          I completely get what you are saying - but the end result is that the non technical CEO does not want to carry around two devices - one for facebooking/twitter/personal email/personal texting, etc and a second one for business.

                                          Nor should he have to. Virtualization already exists that allows business apps to exist in a type of container that can have separate authentication requirements than the base phone.

                                          There was a named TouchDown that did this at least for Exchange based email.

                                          I know other products also exist to create this separation between the user's junk and the business stuff.

                                          It would be very cool to have a containerized, secure, business OS run within a personal phone. I would push to move in this direction almost regardless of the platform or other considerations.

                                          DashrenderD stacksofplatesS 2 Replies Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @Kelly
                                            last edited by

                                            @Kelly said:

                                            @scottalanmiller said:

                                            I'm all for companies offering devices, but requiring them feels like an epic fail except in the most extreme special cases. This is why people hate Blackberry, it was just the shitty second phone you had to carry.

                                            This phone is dual SIM, so you could put both a personal number and a work number in it, so for someone who didn't want the full smartphone experience on the personal front, it could do both.

                                            But why is Windows phone failing today? It is because the OS sucks - NO - anyone why uses it with a real open mind will see that it's just as usable any Android or iOS - it's failing because of the lack of apps. There might also be programming reasons weren't written there in the first place.

                                            Of course I will toss in that that MS phones have in general sucked since the beginning, only with Windows Phone 7 did they really start being worth looking at, but with no real carrier buy-in, and iOS already doing so well - and Android starting to do better... MS had a huge uphill battle that they just continued to loose ground to.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 1
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