Outlook requesting password every time
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This is stumping me. An AD user is getting prompted for a password in Outlook every single time. We have on-premise Exchange, I've changed his password, blown away the Outlook profile, and removed/recreated the credentials manager. He has Windows 10, I have Windows 7, both are on the domain. This happens on both computers which points to it being a domain account issue. Any thoughts?
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@BBigford
PC OS version has less to do with this that the OS of the server and what version of Exchange you are running.I almost had a suggestion for you as we have had some experience with this,.. but alas it was for Office 365. I have run into cases of the User account being corrupted but that was something else and did not affect Outlook as the user didn't have Exchange.
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Have you tried this:
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Actually another thing you can try would be to ''delete'' the local user profile and allow it to be rebuilt.
Rename the c:\user\Xuser folder to c:\user_Xuser
When he signs in again, the system should re-create the folder and allow you to setup Outlook back up.
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It's Exchange 2013, I forgot to mention that. I deleted the local profile, re-created the domain profile (created last year but never has used it).
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look at who the owner of the exchange email account is. Is it him?
Also, what version of Outlook?We''ve had weird problems with Outlook 2016 and Exchange 2010.
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I've the same problem, it was cause by Bitlocker.
