Citrix Embargo with the EU

scottalanmiller

@scottalanmiller maybe it's just you?

Seems to often be the case.

JaredBusch

So trying to do some work with Citrix and got the message that I am in an embargoed country and they cannot do business with me. News to me, Citrix is embargoing the EU?

Anyone else in the EU able to work with Citrix?

The EU is not (currently) a country. Greece is a country.

scottalanmiller

@JaredBusch no but it is a single political block. It embargoes as a single entity. It shares a government. It's more like the US than it is dislike it. In many ways, the EU states are closer than the US. In many others they are more distant. But it is a confederation like the first US was. An embargo against a member state is normally an embargo against the whole as they are a single trade entity.

Dashrender

@scottalanmiller said:

There is an account. So even if it was IP originally, it would be an account now.

So you think they will block the account because you used that account once to log in from an embargoed location?

I suppose that's possible, but not typical.

scottalanmiller

Something like that. They are looking into it.

iroal

Give the link, I live in Spain and can check it.

scottalanmiller

@iroal said:

Give the link, I live in Spain and can check it.

https://www.citrix.com/welcome.html?resource=%2Faccount

scottalanmiller

Citrix support has responded and is going to get me the files that I need manually. They don't manage their own site and the third party that does has identified issues with some Windows patches causing it to happen (not my issue) and some other false positives in their system.

Dashrender

@scottalanmiller said:

Citrix support has responded and is going to get me the files that I need manually. They don't manage their own site and the third party that does has identified issues with some Windows patches causing it to happen (not my issue) and some other false positives in their system.

LOL - wow.

scottalanmiller

Yeah. But the director of the program jumped on it herself and they are all over it. So good response to a weird problem.

Reid Cooper

That seems like an odd problem.

iroal

@scottalanmiller said:

@iroal said:

Give the link, I live in Spain and can check it.

https://www.citrix.com/welcome.html?resource=%2Faccount

No problem to download from Spain.

I test downloading Xen Server Hotfix.