Burned by Eschewing Best Practices
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I just considered another problem here - in the works toward fixing the problem...
The businesses themselves (mostly SMB) don't want to spend money on consulting. I definitely have the problem here. The BOD has this broken idea that I work for them, that should be all they ever need. They shouldn't need to hire/pay for consultants because, hey, that's your (mine) job.
So those admins who find themselves fairly swamped taking care of the day to day cruft don't have the time to educate themselves, so they turn to the only resource they do have, the sales people.... who of course are more than willing to put together a quote for something they sell no matter how good or bad it is for you.
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@Dashrender said:
So those admins who find themselves fairly swamped taking care of the day to day cruft don't have the time to educate themselves, so they turn to the only resource they do have, the sales people.... who of course are more than willing to put together a quote for something they sell no matter how good or bad it is for you.
Ah but...sales people are NOT a resource. They just aren't. You don't run short of cashiers at the bank and turn to bank robbers to take over, right? Under no condition do you consider the "enemy" your resource.
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@Dashrender said:
I just considered another problem here - in the works toward fixing the problem...
The businesses themselves (mostly SMB) don't want to spend money on consulting. I definitely have the problem here. The BOD has this broken idea that I work for them, that should be all they ever need. They shouldn't need to hire/pay for consultants because, hey, that's your (mine) job.
So those admins who find themselves fairly swamped taking care of the day to day cruft don't have the time to educate themselves, so they turn to the only resource they do have, the sales people.... who of course are more than willing to put together a quote for something they sell no matter how good or bad it is for you.
But as soon as you (or whoever) thinks talking to the sales person is consulting, it's time to step away and hire an actual consultant. It's direct money out of your pocket either in the form of a higher bill for a hardware product, or in a time payment.
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Ha, someone locked the thread.
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Or more specifically, starts asking the sales person "what does <vendor> recommend" should you find someone who knows what they're talking about.
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And someone from Spiceworks completely deleted the thread.
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@DustinB3403 said:
And someone from Spiceworks completely deleted the thread.
Not surprised. That guy shouldn't be in an IT community. Having to talk to other IT pros is not something that is going to go well for him.
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My response thread is an honest one... should that community remain for IT pros to treat each other as pros, or should it be a circle jerk ego fest? It sounds bad, because of my wording, but honestly I think most people there are looking for the latter. Maybe all the IT people should duck out and ignore the questions and do the "it'll all be alright" thing and stop trying to care about each other. Because really, if the OPs don't care, should anyone else?
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Of course you both are correct... I'm just trying to see their mindset.
Scott says fire them and hire new. Well if management isn't willing to hire consultants when their IT says they need them.... Not likely they are going to hire someone better.
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@Dashrender said:
Scott says fire them and hire new. Well if management isn't willing to hire consultants when their IT says they need them.... Not likely they are going to hire someone better.
True, true. And everything is situational. But here are some thoughts that at least apply a lot of the time:
- We are talking about people with plenty of time to post pointless threads to show off their bad decisions and look for kudos, but lack time to post a question to find out what should be done?
- How long does posting a question in a forum or looking up other threads take?
- Are these people really requesting consultants?
- Instead of turning to sales people, why are they not simply adding the work to their workload like anything else? No matter how much work I am assigned, calling someone that doesn't work for us to see if they will do it for me would never even cross my mind. I would simply tell management that there is a backlog of work and that is that.
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FYI my account is now in moderation, because I'm being honest, trying to have a adult conversation about the topic at hand.
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Someone from SW posted the cache'd topic for all of our reference.
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@DustinB3403 said:
FYI my account is now in moderation, because I'm being honest, trying to have a adult conversation about the topic at hand.
I've had posts moderated in the water cooler section... really there doesn't need to be a moderator for that section... i think someone was just on a power trip.
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@brianlittlejohn Jeremy_b is I believe..
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"And here we go again" LOL
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I had a different one moderate mine...
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@BRRABill said:
"And here we go again" LOL
Are you Jeremy_b?
I honestly don't care, but to moderate someone giving advice because someone is butt-hurt is f[moderated]ing stupid.
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@DustinB3403 said:
@BRRABill said:
"And here we go again" LOL
Are you Jeremy_b?
I honestly don't care, but to moderate someone giving advice because someone is butt-hurt is f[moderated]ing stupid.
No I was chuckling at that comment someone had stuck in the middle of that whole thread.
I guess upon looking it is appears as though I was saying that.
Stupid non emotional typing.
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@DustinB3403 said:
I honestly don't care, but to moderate someone giving advice because someone is butt-hurt is f[moderated]ing stupid.
And totally agreed unless it resorts to terrible name calling and personal attacks.
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@BRRABill said:
"And here we go again" LOL
Yeah, I disliked that one because I know why it was said - not because it was another newbie posting the same mistakes without having taken any effort to know what the accumulated community knowledge was, but because we were trying to inform that newbie of that knowledge. He was basically "Oh brother, here we go again not just congratulating someone and not holding them to a high standard."
Which I understand why people are tired of the bar being held high, but likewise, we are tired of people asking the same questions and making the same mistakes without learning. It's not a rare one, this. It comes up, quite literally, daily. So it isn't like he would have to had stuck around. ANY effort would have shown him that this would have been the response. An algorithm could have done the response, it is so canned by now.
