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    Skype for Business and IP Phones

    Scheduled Pinned Locked Moved IT Discussion
    skype for business
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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said:

      @Dashrender said:

      $15 per user per month for the PBX option seems like to much.

      My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

      That's still REALLY high.

      What is? The vendor supplying/supporting everything (except power) from the phone all the way to the LEC? Don't get me wrong, I don't want to pay $20/u/m. But no out of pocket expense and they are going to run the cabling, install the switches, and manage the whole thing.. it's expensive, but only as much as Meraki is.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said:

        @scottalanmiller said:

        @Dashrender said:

        $15 per user per month for the PBX option seems like to much.

        My local ISP will install a fully managed (with dedicated wiring, switches, internet connection and phone) for $20/user/month.

        That's still REALLY high.

        What is? The vendor supplying/supporting everything (except power) from the phone all the way to the LEC? Don't get me wrong, I don't want to pay $20/u/m. But no out of pocket expense and they are going to run the cabling, install the switches, and manage the whole thing.. it's expensive, but only as much as Meraki is.

        $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by Dashrender

          @scottalanmiller said:

          $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

          $15 is what MS is charging for their Cloud PBX solution in O365 E5 $35/u/m total
          https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

          What do you get for that extra $15/u/m

          1. Advanced security for your data, that helps protect against unknown malware and viruses and provides better zero-day protection to safeguard your messaging system

          2. Analytics tools for users (Power BI) and organizational insights (Delve Analytics)

          3. PSTN conferencing to allow invitees to join Skype for Business meetings by dialing in from a landline or mobile phone

          4. Cloud PBX for cloud-based call management to make, receive, and transfer calls across a wide range of devices

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @Dashrender
            last edited by

            @Dashrender said:

            @scottalanmiller said:

            $15/u/m is quite high. What all are you getting for that? For that price (and some guaranteed length of contract) getting everything from the phone to the LEC seems like a huge win for the VoIP provider. How many users are you looking at?

            $15 is what MS is charging for their Cloud PBX solution in O365 E5 $35/u/m total
            https://products.office.com/en-us/business/compare-more-office-365-for-business-plans

            What do you get for that extra $15/u/m

            1. Advanced security for your data, that helps protect against unknown malware and viruses and provides better zero-day protection to safeguard your messaging system

            2. Analytics tools for users (Power BI) and organizational insights (Delve Analytics)

            3. PSTN conferencing to allow invitees to join Skype for Business meetings by dialing in from a landline or mobile phone

            4. Cloud PBX for cloud-based call management to make, receive, and transfer calls across a wide range of devices

            Perhaps all of those features are worth $15/u/m, but they aren't to me.

            This appears to be the only plan that supports cloud PBX.

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            • scottalanmillerS
              scottalanmiller
              last edited by

              I thought that you were talking about your ISP?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by Dashrender

                @scottalanmiller said:

                I thought that you were talking about your ISP?

                No, the ISP is $20/u/m for all cabling, switches and connectivity, unlimited calling local.

                Figure the phones are $150, the cabling is $100 per phone, the switch is $20/phone. Figure the service is worth $4/u/m, means it takes around $270/$16 = 17 months to break even.

                That's a better deal than I thought it would be.

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  My guess is that $4/u/m is high. Very high. I bet $2 is a lot closer. NTG doesn't cost $4 per month at all and we don't have any scale internally. We have a dedicated PBX just for us, multiple carriers and still don't hit $4. If we were doing something at scale, we might get to closer to $1!

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Suddenly $20/mo hits profit at 6 months!

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                    • DashrenderD
                      Dashrender
                      last edited by

                      Oh boy did I do that wrong.

                      It should have been $270/$16 = 17 months.

                      Yeah at $270/$19 = 14 months... Not sure where 6 came from?

                      But yeah that is an awful lot. Better to buy the cable switches and phones outright.

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Plus they probably get the phones at discount, and the switches too. Shaving a few dollars there ads up quickly.

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          And they likely redeploy stuff, so they might deploy gear that has already been paid for.

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