@Dashrender said:

@original_anvil said:

@garak0410 said:

We are running production VM's on that aging (but licensed) PowerEdge 2900. Do I need replacing that as my priority or perhaps look at the Starwind solution first?

Actually two options here:
StarWind Virtual SAN, which is software only
https://www.starwindsoftware.com/starwind-virtual-san
StarWind HyperConverged Platform, which is the bundle of the Dell hardware, storage and hypervisor. https://www.starwindsoftware.com/starwind-hyperconverged-appliance

Actually in my opinion giving a try to the second option is way much better idea since you are still considering geеting the Xbyte as an option, and xByte is actually out partners So as the result you`ll get the fully functional system, not just the part of it.

Does it come pre built? I thought that was generally frowned upon around here?

Yes, it is. First we are discussing desired hardware and software configuration, then we are doing the most part of configuration on our end, shipping it to the customers datacenter, and then finishing up the configuration. I`m assuming that we are talking about the HycperConverged Appliance

@garak0410 said:

We are running production VM's on that aging (but licensed) PowerEdge 2900. Do I need replacing that as my priority or perhaps look at the Starwind solution first?

Actually two options here:
StarWind Virtual SAN, which is software only
https://www.starwindsoftware.com/starwind-virtual-san
StarWind HyperConverged Platform, which is the bundle of the Dell hardware, storage and hypervisor. https://www.starwindsoftware.com/starwind-hyperconverged-appliance

Actually in my opinion giving a try to the second option is way much better idea since you are still considering geеting the Xbyte as an option, and xByte is actually out partners So as the result you`ll get the fully functional system, not just the part of it.

Well, I think this is what you need:
http://veeampdf.s3.amazonaws.com/guide/veeam_backup_9_0_user_guide_hyperv_en.pdf?AWSAccessKeyId=AKIAJI4MX44AEVG3NBLA&Expires=1452722530&Signature=3RjM3PAbZpsuxsT%2Br8NPe0TMNLs%3D
Page 169 and so on

@Dashrender said:

I thought the issue was resolved?

Well, I am responsible for customer care, so I want to be completely sure

Hi guys!
@scottalanmiller , thanks for bringing me in
@LAH3385 on my experience that happens due to some not obvious, but really tiny misconfiguration. Like wrong partitioning, not configured MPIO, etc.
It's not like I do want to highjack this thread, but it would be much easier for me to resolve this if we could jump on the remote session. Is that actually possible? If so, then let's schedule one (email me to [email protected]) and me or you, or both of us gonna post an update for the community after. Do we have a deal?:)

@scottalanmiller said:

I'd totally add you... but Steam is offline. Argh.

Due to Christmass sales and HQ broadcasting I guess
Its gonna be fixed anyway:)

S Rozhdistvom!

@scottalanmiller said:

You can also find him on Steam

Oh! BTW, I`m jammy_av on Steam. Let's kill some newbs:)

@scottalanmiller said:

I used to do IT weekend work a lot. Mostly it was heavy lifting stuff like physical desktop migrations where I would be on or lead a team that would unload a truck, put computers on desks, plug them in, image them, set them up, document stuff for users and move on. I've done this for small companies and huge enterprises. It's common work. Doesn't pay great, but low stress, extra money and gets your resume growing.

Additionally you don`t have time to waste it on beer, so work equals savings

@Ambarishrh said:

@IT-ADMIN As mentioned previously, post this on their twitter page, and see if that helps!
https://twitter.com/kaspersky you will get a broader audience, and i guess they will listen to you then!

Also add https://twitter.com/e_kaspersky who is the Chairman and CEO of #Kaspersky Lab.

An example:
https://twitter.com/kaspersky/status/630771200944414720

Not sure if that was solved but at least some one replied!

And this one could help too http://qz.com/437219/complaining-on-twitter-can-result-in-good-customer-service-if-you-do-it-right/

OK, so they don`t care completely:)
TBH I have no idea why they are ignoring people on their own forum - that thing is public as well.

@art_of_shred said:

@original_anvil They don't have the bandwidth to replicate over WAN, and they refuse to rely on a person carrying drives home. Ergo, the only viable option is to have something as protected as possible that lives on the LAN. The Iosafe is fire and waterproof. I don't think that a sudden overnight infestation of malicious cockroaches eating all the data on all of the servers, plus the backups and copies of the backups is quite as imperative to guard against. I think they're willing to risk that one.

Well, OK. Let them live on the edge

@scottalanmiller said:

@original_anvil said:

So, yeah, looks like if you need AV software with support - Kaspersky is not an option

Support is a bit important with AV products.

No doubts here! Just trying to be polite, you know

That reminded me a good SpiceWorks article: http://community.spiceworks.com/topic/254525-asking-better-questions

A bit offtop:
Isn`t MS is the only company who has certification program for its licensing?

+1 to Asus suggestions!

Dude, you are not the only one
http://www.complaintsboard.com/complaints/kaspersky-c273496.html
http://forum.kaspersky.com/index.php?s=db331c7f7f7687df09588b5e35beb3ce&showtopic=181529&pid=1447443&mode=threaded&start= - this one on THEIR forum hasn`t been answered.

So, yeah, looks like if you need AV software with support - Kaspersky is not an option

I previosuly used Thunderbird, and I liked it, but recently we moved to Outlook (Office 365), and it looks OK for me as well.

@scottalanmiller said:

@JaredBusch said:

@Minion-Queen said:

So in conclusion: Sales emails are a horrible way to reach IT people. Period.

I have never followed up on a cold call sales email. ever.

Same here. It would never even occur to me to consider doing so.

Well, maybe I`m missing something, so here comes the question: if the sales guys makes friendship with some customer during their business relationship, does his emails are considered as sales emails?

@art_of_shred said:

We decided to go with an Iosafe 1515+ NAS for a local backup copy. It's not ironclad, but it's as good as we can do for now, given the limitations we have to deal with. That should arrive before the end of the year, but that will be our first DR project of 2016, getting it installed and operational.

The thing that confuses me is that the backup is local, which goes against 3-2-1 backup rule, proved as best practices by a lot of admins
https://knowledgebase.starwindsoftware.com/explanation/the-3-2-1-backup-rule/
So basically if the primary location will suffer from rats or cockroaches (I had few customers with such experience ), then you`ll stay with no data and a lot of insects.

@Dashrender said:

@DustinB3403 said:

@original_anvil I do like those skull shot glasses.

But I'd be more afraid of damaging it just using them.

Pretty awesome little piece.

no reason to. They are pretty solid glasses.

I can confirm that for sure - I`ve got one that felt down on the wooden floor 2-3 feets high without any consequences