@scottalanmiller said in User to IT ratio:
Here is an example of why this makes no sense to use equipment as the guide:
Company 1: 100 employees, buys Scale hyperconverged appliances, does VDI with WorkSpot, uses enterprise thin clients. All hardware is 100% under vendor management and support. All desktops are identical. Backups are to a Datto appliance, hosted. All network gear is Meraki and managed by a VAR. All software is Office 365 and other major SaaS applications. Ratio 100:1
Company 2: 100 employees. Servers are custom built by the IT department. Every desktop is made in house. Each machine is high performance and very unique. Replacement parts are stocked locally and IT does all swaps. Turn over is high. All main applications are written, tested and deployed internally. Mix of hypervisors, operating systems, hardware and apps are used. Backups are done by custom tools. Ratio 100:15
Totally different situations and approaches requiring totally different numbers of IT per user. The IT departments do very different tasks, too.
Yes this is pretty much what I was trying to get at... That it depends because it's totally different from place ti place and industry.