Interesting topic.
But it seems to me that we need to clarify definition of the term "IT manager" to agree on answer to SAM's questions.
I don't understand why "buyer" is not IT, and "doer" is IT (if SAM is trying to say that)
To me, it seems logical that (in SMB) IT manager is buyer, not "engineer"
@scottalanmiller said in When Does It Stop Even Being IT: Buyers vs Doers:
the buyer would claim to be an "IT Manager" or "Director of IT" and the salesman would be presented as a "solution engineer" and all the people doing any actual IT are just nameless bodies somewhere behind the scenes. To me, this isn't "doing IT" or "working in IT" any more than sending your secretary out to buy you lunch makes them a chef.
I'll try to compare this to other departments:
- I have "Director of sales". She manages 80 people, almost 70 of them are selaspersons. I do not want her to "do sales", I want her to "buy" best salespersons she can and manage them (of course, she needs to understand sales, and our whole business). Does this means she is "not Sales", she just "claims to be Sales"?
- I have "Maintenance manager". He organize maintenance of our vehicles, production plant..., but I want him to buy services or hire employees. I don't want him to do actual maintenance (repair vehicles...). Does it makes him "buyer who only claims to be Manitenance manager"?