@dashrender said in Job offer:
Personally - I don't know anyone who's made the jump from help desk to IT job. Not saying it doesn't happen, Just that those that I know that worked help desk jobs have generally either stayed there for near ever, or went a completely different direction.
I wanted to upvote your post because it was pretty good, but I can't disagree with this statement more.
I worked Helpdesk nearly 16 years ago, and I've had it come up in interviews and been praised for it every single time except one occasion (I'll expand on that later). Most of the time senior level people will say I started in Helpdesk, too! This happens with c levels like CTO or CISO.
The only guy who had a snide remark was at five below and just recently promoted to help desk manager. He was part of a panel interviewing me and he brought up if I'm so skilled why would I ever accept working at Helpdesk. My response was some people learn by fire and some learn from universities. If rather have a general that knows how to fight in the trenches vs one that doesn't.
But as for @WrCombs it's too late to go to Helpdesk. That would have been a better option from day one, but you're not a rookie anymore. It's gonna look bad on your resume.