Best posts made by handsofqwerty

@MattSpeller said:

What about AOL is worth 4.4bil? Good grief.

That's what I was thinking! LOL

Looking forward to it! I use Unitrends and it's a great product!

@mlnews said:

Well okay then...I guess the king is the one who ultimately played the fool?

I don't eat hamburgers. Only cheeseburgers. I also always called it the menu icon.

The single biggest complaint that has been held in common by people for several years now has been the fact the web UI is flash based. With a new, sleek HTML5 interface, I would expect Unitrends to see some even more accelerated growth!

@MattSpeller said:

Man I'd give a lot of money for a really good set of wireless headphones right now. Just rock the fk out today.

Quitting smoking, got through yesterday ok but today I'm just a giant bag of shit with huge mood swings, random sweating and fidgeting like I just did 10 lines off a .... you get the point.

What I use at work...I used to use these but they were TOO good at cancelling out outside noise... http://www.plantronics.com/us/product/backbeat-pro

@scottalanmiller said:

@thecreativeone91 said:

They said you could have windows experience very only on in your career but, they are looking for an admin who is a Linux specialist who only touches Linux servers and has been for years. He said they are looking for a highly skilled specialist they do not want any generalists as in there experience they are sub par employees.

In my experience, this would be a sub-par employer.

Agreed. I understand they want someone who specializes in Linux, but to say that if they have Windows experience, that it disqualifies them? If they didn't have the adequate Linux experience, then that's fine. But simply having other experience disqualifying them is asinine. That's like a dealership saying "we want someone who knows how to fix Fords but if you've worked on Toyotas, you can't work here". I honestly can't think of a time when simply having experience is bad. If you learned something incorrectly or don't have the right type of experience, that's fine, but that's a separate issue. I'm pretty sure that @scottalanmiller could do any Linux job out there, but under this description, he wouldn't qualify for the job. Sounds like he's basically looking for either Linus Torvalds or Richard Stallman for the job. Not just someone with Linux experience, but a total Linux fanatic. An extremist. That's a dangerous thing to have, much less ask for!

But because you asked, the command is as follows:

firefox -v

At work. And thus another week begins.

So having worked many call center jobs, both in the exact meaning of the term and in jobs very similar, I know all too well that customers will take all the time it takes to complain when something is either wrong or not perfect by their standards. However, too often in IT I feel we forget to take the time to recognize people who DO provide above-and-beyond assistance to us, especially when that person works in that environment. Today I deem "Amazing CenturyLink Support" day. I have now dealt with two technicians who have just gone well beyond the normal scope of their work to be of assistance to me. I asked to speak to a supervisor and told him as such, but also made sure I got his email so I could document it in writing. The following is what I sent:

--

CenturyLink Supervisors/Managers/etc,

I would just like to take a couple minutes to recognize some outstanding support I received today. First off, the ticket numbers are <removed> and <removed> so that you can track the ticket and see who has worked it (as I’m sure you log all that on your end). I have always received excellent support from you guys but today has been above and beyond. First was <removed>, who opened the ticket and is located in the Monroe, LA center I believe. He was friendly, personable, professional and just made my morning. He was the most enjoyable technician I’ve worked with to date.

Next was <removed> out of the Wake Forest center. I had received an email stating no issues were found on the line and that the ticket was being set to a 24-hour close. While I understand why this was the case, as the circuits were back up by the time they got the to the ticket (which was plenty fast), I also knew there was some deeper issue causing this line to go up and down continuously since April 21. <removed> took about 45 minutes to work with me and really dig into the issue, with which we discovered there are most definitely issues with the line, but it appears to be on the LEC’s side. <removed> went ahead and opened a ticket with the LEC and we will be troubleshooting from here. I just wanted to make sure I took a minute to thank you and them for the help they provided.

Too often in mass support jobs like this, where it’s a call center or whatnot, you get customers who yell and scream, but people who go above and beyond go unrecognized. I’ve worked enough of these jobs to know this to be true. So please understand that I am extending my most sincere thanks to both these men for not just doing a perfunctory job and saying that’s all they have to do because that’s all that’s required. If it’s their desire, I can see both these men going very far in their careers because they are starting with the most important foundation, and that’s the right attitude.

Thank you for always providing excellent support, and especially for people like <removed> and <removed>!

Kindest regards,

--

So the purpose of this post is simply to remind everyone that we need to try and remember the good and not always just focus on the bad. Happy Wednesday everyone! (inserting obligatory "Hump Day!" comment)

If you want to get really fancy, you can pipe it to a grep and have it highlight where in the output it shows the version.

 firefox -version | grep "Mozilla Firefox"

This is the result:

Is it just me or is @scottalanmiller having way too much fun taking selfies?

@IRJ said:

@handsofqwerty said:

@JaredBusch said:

Redact tech names......

Not sure why that's important but done.

Basically you want to disclose as little identifying information as possible to protect the identities of the people in your story.

Fair enough. It's done anyways.

Does this mean I get two t-shirts?

Thanks to @scottalanmiller, I'm no longer out of storage on my Plex VM!

@scottalanmiller said:

@Minion-Queen said:

I have spoken to so many College Grads that have no job experience at all (never worked) and went to college for their dream job, that there are no jobs in, and spent $80K to do it.

Who then, likely, lack the experience and skills necessary to excel even at very basic jobs like hotels, restaurants or whatever. There are so many jobs out there for people who can't land their rare, dream job but people who blow all of their youth dreaming of that dream job rather than preparing to be a good worker are at a major disadvantage. I started working on a farm as a kid and in a business the moment I could at sixteen and have worked solidly, without a break, ever since. I had tons of just basic "work" experience before graduating high school. I learned far more from working at restaurants, nursing homes, hotels, grocery stores, etc. than I ever did in school. People who go to college instead of working skip all of that learning.

The other issue is that college doesn't teach you a lot of lessons that you will learn FOR A GUARANTEE at that job at the grocery store, in retail, etc. Basic customer service skills, basic human interaction skills, even basics like making change, all can be learned at pretty much any entry level job, and it's amazing how the principles you learn from those skills carry over into a more professional environment. The fundamental lessons you learn are crucial for success in a professional environment, but often can't really be learned in that environment. So many people bypass all these crucial skills because these jobs are "beneath them" and then wonder why people who did those jobs are getting ahead and taking the jobs they worked for years at college to get. I've said to many people for years that someone who knows their ****, doesn't have the piece of paper and is willing to work hard will always get farther ahead in their career than the person who thinks that having a piece of paper with their name on it and some degree is a free-ride ticket. That's basically what kids are told in schools nowadays, is that college is a free-ride ticket. You get the degree, the rest will take care of itself, and it's just not true.

@thecreativeone91 said:

@Aaron-Studer said:

Download speeds are all over the place.... Maybe it's popular?

Well yeah. I'd love to see a list of the concurrent downloads

That'd be a great marketing tool!

Friends come above all else. If you have friends, you can compensate for the other three. After friends, I'd say knowledge > health > money. Money makes it possible to do a lot of things, but I have to say that of those four, it's the lowest priority.

I got almost six hours of sleep last night! Holy crap! No wonder I'm so wired this morning!

What type of headset is this? It may need a firmware update:
http://www.plantronics.com/us/support/myheadset/updater/

Once you do that, you'll want to rebuild the bluetooth stack. Remove the device from your phone, power off, power back on, re-pair the bluetooth. That will rebuild the bluetooth stack and is best practice after updating firmware. (I spend A LOT of time on PLT's forums).

Also, I don't recommend the M series. They are the stupid cousin of the Voyager series.