@IRJ said:

@charlie Can you explain why there is a migration between cloud and cloudpro and exactly what that means? Is this a forced migration?

This is entirely a voluntary migration. We are temporarily allowing the migration of current life-time accounts to Cloud Pro as a means of thanking our customers for being patient with us during this outage.

If you are talking in regards to data. The reason for the need of the deletion / re-creation of the server is the infrastructure and underlining software that the cloud pro service runs on. In order to have a maintainable and sustainable service, we require a full deletion / re-creation of the service from our Cloud service to our Cloud Pro service.