@Minion-Queen said in Synergy - Software KVM:

Thank you for dropping in @Celant and thanks for the explanation.

My pleasure Signed up here just for you guys

Hi All,

Synergy employee here! Nice to see our software being recommended so much. Just wanted to address the SSL discussion, as it's definitely not a way for us to just make more money. A lot of our users are just home users, not business users which are why there are Pro and Basic. Basic is mainly for home users and as such aren't generally as security conscious. If Synergy sent it's data over the internet to our servers or similar, I'd totally agree! SSL would be a must! As the data only goes over the local network, if someone is performing a man-in-the-middle attack on your network I fear you'd have bigger issues than someone watching what you're doing with Synergy. As for business users, their data is often extremely confidential and are more susceptible to network attacks, and as such, we offer SSL support to them. If you'd like SSL on your Basic edition, you're able to setup an SSH tunnel to encrypt the communication.

In regards to the comments about our support times, we know they currently suck I'm actually the only support engineer at the moment, and we've got quite a large backlog of people to reply to. We'll always get back to you, but sometimes it might take a while.

If you've got any other questions, please let me know and I'd be happy to answer them. You may get a quicker response if you email us though, as this isn't an official support channel.

@Minion-Queen said in Synergy - Software KVM:

Thank you for dropping in @Celant and thanks for the explanation.

My pleasure Signed up here just for you guys

Hi All,

Synergy employee here! Nice to see our software being recommended so much. Just wanted to address the SSL discussion, as it's definitely not a way for us to just make more money. A lot of our users are just home users, not business users which are why there are Pro and Basic. Basic is mainly for home users and as such aren't generally as security conscious. If Synergy sent it's data over the internet to our servers or similar, I'd totally agree! SSL would be a must! As the data only goes over the local network, if someone is performing a man-in-the-middle attack on your network I fear you'd have bigger issues than someone watching what you're doing with Synergy. As for business users, their data is often extremely confidential and are more susceptible to network attacks, and as such, we offer SSL support to them. If you'd like SSL on your Basic edition, you're able to setup an SSH tunnel to encrypt the communication.

In regards to the comments about our support times, we know they currently suck I'm actually the only support engineer at the moment, and we've got quite a large backlog of people to reply to. We'll always get back to you, but sometimes it might take a while.

If you've got any other questions, please let me know and I'd be happy to answer them. You may get a quicker response if you email us though, as this isn't an official support channel.