Posts made by AshKetchum

Is RDP viable practice for LAN remote session? I know RDP is a big NO over internet, but is it a good security practice to use RDP in LAN? Jumping from one server to another using RDP is quick and easy.

Yap, hopefully, I only need to get 1 license. As if I need to buy more, I might just need to use one of my physical workstations here instead of VM.

so i found this on microsoft.com. is this the best way to buy license or i get can cheaper on amazon?

Hi,
What is the best way to install Windows 10 VM (VMware)? I will use it to run POS interface with Oracle Client.
Should I install like a physical box or image an existing clean physical box and reactivate w/ new license?

But if it didn't workout, i guest you will be stuck with Ubiquity and get higher models?

@DustinB3403 No I'm not happy. when you are on this situation, at first you will be frustrated. you do what you feel is right, but since its not getting fix you will just be more frustrated. All you can do is document that you cover your ass, they may have some reason that they don't want to disclose but its their decision.

Report and make it painfully obvious, that is scary. I've seen someone tried it once and almost end up with legal issues. The boss position changes so fast, Monday she said - they will have to replace the consultant. Then Wednesday the poor IT guy was reprimanded. Well, the consultant - just smiled.

The CEO are the one who will make the decision, not the IT people.

Well as an IT guy all i can do is to show the CEO this is what their paying, and this is what they should be paying. We should be getting it from the vendor instead of getting it all for your so called consultant.

I feel the company's pocket is sooooo deep they dont bother hahahaha.

We are going to have deployment of new Access Point to new office and we are looking for best AP now. Estimated 30 Access Points with centralize controller and hopefully not very expensive.

We are trying to fix the issue, but most of the ugly things are push under the carpet. We are still pretending to be in control, i think that's a good sign.

@scottalanmiller they can't as the consultant has all the keys lolz

@scottalanmiller This is the history. The company is under a different consultant before, it gets soar and they decided to move on and get a new one.

During that time the IT is very small so mostly are outsource and internal IT has limited function. The new consultant comes in and the company also expanded then the Internal IT doubled.

Management wanted that Internal IT should be in charge of the Infrastructure with the assistance of the consultant. But the consultant / re-seller is giving this complications like doing basically everything on some of the basic functions that actually hinders internal IT to do their tasks. example printers, adding users, etc.

@coliver Thats good then. Thanks

we have multiple domain registered under our office365 as this is group of companies. does it mean he can no longer send email even its our sister company since the domain is different? even its under the same office365 corporate account?

Is this even legal in terms of the user privacy? or since its company email this is normal.

@Carnival-Boy said in IT Consultant / Manage Service Practices:

@c00l.ice said in IT Consultant / Manage Service Practices:

Local IT Team is capable of doing the day to day operations and management needed for all of the below. Where should a consultant fit it?

In our case, we're the local IT team capable of handling day to day operations. We're all generalists because we work for an SMB. We know a fair a bit about most things, but we're not experts. There are times when we need to bring in an expert, and that's where we employ consultants.

It's like when I go and see my local doctor. Most of the time he can fix me. But there are times when he needs to send me to see a consultant at the hospital.

But I don't expect an individual consultant to be a generalist. I expect them to be a specialist - expert in their field, but ignorant of most other fields. Just like heart specialist the hospital isn't going to fix my broken leg. So either engage with an IT company that employs a number of different specialists (an Exchange guy, a VMware guy) or I employ a number of different individual companies that focus on one thing.

So basically, you contact a specialist consultant based on your requirements. That's better, because here the consultant contact the vendor so if we have issue with the firewall we need to pass the consultant first before contacting the vendor for firewall.

@scottalanmiller he wanted to do everything. If we need to add user we will email him then he will do it. We want to add printer we need to contact him and he will configure it and we will be on the site to plug the printer for him while he configure everything remotely. So basically internal IT cannot even add printer in the network if we follow the consultants directive. lolz

Below is one of our consultant’s sentiments (1st year as a consultant – we are the Guinea pig) and reasoning.
• I want to fully manage the active directory including adding users, printer, and the simplest thing.
• If you remove that of my responsibilities, I can’t guarantee I will be able to help you with outages or issues as I’m not the one managing it. – is this correct? What is the acceptable help I can get from the consultant for issues or outages?

@DustinB3403 , i dont see flow. is that going to be user > setting > flow? i'm using office365 web admin portal

@coliver , i login on office365 admin portal but cannot see where to set this settings.