DIDs on the same SIP can't call each other - do you have this problem?
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@coliver said in DIDs on the same SIP can't call each other - do you have this problem?:
@Jason said in DIDs on the same SIP can't call each other - do you have this problem?:
on ours I don't even have to dial a 9 if I don't want too. I can do 7 or 10 digit dialing. But it takes longer for the call to process and send to the PSTN if you don't dial 9 first. It's all in the rules we have setup.
That's a Mitel as well? I know with Asterisk you can dial 10 or 7 digits with no additional delays. You're right it is all in the rules though.
There's likely some delay even with Asterisk. It has to realize you're finished dialing.
No, we use Cisco.
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@JaredBusch said in DIDs on the same SIP can't call each other - do you have this problem?:
@Dashrender said in DIDs on the same SIP can't call each other - do you have this problem?:
So I asked the Mitel Vendor - can the 5000 do non 8 or 9 based outbound dialing. Here's the response.
Navigate to System/Devices and Feature Codes/Phones, open the extension that you want to not dial an 8. Flag it for “House Phone = Yes”. Then change both house phone day and night to “8”.
But, when you do that, you get
is there a reason that isn’t the default?
Then you wouldn’t be able to intercom. When that phone goes off hook it immediately is accessing ARS.
All that is doing is forcing the phone to always "dial 8" basically. Maybe I will have to revise my opinion of Mitel down.
I have only ever wokred on it at a basic level helping others. I never had a client own a system. Well one client has a Mitel system, but we only do some custom software for them.
Yep, exactly - so yeah... dialing 8 or 9 is required.