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    Major Printer Server Problems

    IT Discussion
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    • wirestyle22W
      wirestyle22 @Jason
      last edited by

      @Jason said:

      @aaronstuder said:

      @Jason said:

      @brianlittlejohn said:

      I would restart the print spooler service as my first step.

      Yep even if it's running you should stop it, clear it and restart it.

      Have, a bunch of times.

      Did you delete those files in the directory?

      Also there may not be any files in there FYI. It's not a guarantee that they will be in there.

      J 1 Reply Last reply Reply Quote 0
      • J
        Jason Banned @wirestyle22
        last edited by

        @wirestyle22 said:

        @Jason said:

        @aaronstuder said:

        @Jason said:

        @brianlittlejohn said:

        I would restart the print spooler service as my first step.

        Yep even if it's running you should stop it, clear it and restart it.

        Have, a bunch of times.

        Did you delete those files in the directory?

        Also there may not be any files in there FYI. It's not a guarantee that they will be in there.

        Yes. But they should be deleted if they are to help with troubleshooting.

        wirestyle22W 1 Reply Last reply Reply Quote 1
        • wirestyle22W
          wirestyle22 @Jason
          last edited by

          @Jason said:

          @wirestyle22 said:

          @Jason said:

          @aaronstuder said:

          @Jason said:

          @brianlittlejohn said:

          I would restart the print spooler service as my first step.

          Yep even if it's running you should stop it, clear it and restart it.

          Have, a bunch of times.

          Did you delete those files in the directory?

          Also there may not be any files in there FYI. It's not a guarantee that they will be in there.

          Yes. But they should be deleted if they are to help with troubleshooting.

          Absolutely.

          1 Reply Last reply Reply Quote 0
          • KyleCaminitaK
            KyleCaminita
            last edited by

            and have you tried to print directly from a workstation to the printer? set it up local via IP and see if it works. This almost seems like a joke post? or maybe you've already started drinking?

            scottalanmillerS 1 Reply Last reply Reply Quote 2
            • scottalanmillerS
              scottalanmiller @KyleCaminita
              last edited by

              @KyleCaminita said:

              ... or maybe you've already started drinking?

              Oh, thanks for reminding me....

              1 Reply Last reply Reply Quote 2
              • IRJI
                IRJ
                last edited by

                IMO it's not a driver issue if it can't serve the printers. Driver issues will occur after you try adding the printer from your workstation

                J wirestyle22W 2 Replies Last reply Reply Quote 0
                • IRJI
                  IRJ
                  last edited by

                  Have you tried deleting the printers and ports on the server. Then re-adding them?

                  1 Reply Last reply Reply Quote 1
                  • J
                    Jason Banned @IRJ
                    last edited by

                    @IRJ said:

                    IMO it's not a driver issue if it can't serve the printers. Driver issues will occur after you try adding the printer from your workstation

                    The question is.. Can the Print server itself print?

                    I don't think it's a driver issue either. Depending on how you install the new driver it might solve your issue, but I don't think the driver itself is the root cause.

                    1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ
                      last edited by

                      Are the printers showing offline?

                      A Major break in all printers at once like this almost points to Windows Update, or a setting change on the server itself. You just dont see 50 printers all not work at the same time.

                      I'd restore yesterday's backup. There is no reason not to do it. It's not like you have any critical data on the print server (at least I hope not.)

                      1 Reply Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22 @IRJ
                        last edited by

                        @IRJ said:

                        IMO it's not a driver issue if it can't serve the printers. Driver issues will occur after you try adding the printer from your workstation

                        There is very little information. You may be right. I know that I have run into similar problems and it's been driver related.

                        _(ツ)_/¯

                        1 Reply Last reply Reply Quote 0
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