911 Dialing option for remote facility
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@Dashrender said:
I'm not entirely sure what JB is getting at here - If the MPLS lines fail - the company is still potentially responsible for having a way to reach 911. Since the company has a POTS line, systems could be put in place to use that POTS line to call 911, regardless of the MPLS line.
That's the question. They could be but we've never encountered a situation where they are. It's pretty much just hypothetical.
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@JaredBusch said:
Are missing my point. There is no reason that you HAVE to use POTS unless there is a specific local law.
You have to provide 911, yes.
My point was that the MPLS failing is no different than a PRI or POTS failing for a business without VoIP.
The people still cannot call out if the service is down.
There are no laws anywhere that I am aware of that require multiple paths to 911 beyond the primary phone system.
I don't know - but VOIP via the internet may not be allowed as the only path to 911 - maybe it is, I just don't know.
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@Dashrender said:
@JaredBusch said:
Are missing my point. There is no reason that you HAVE to use POTS unless there is a specific local law.
You have to provide 911, yes.
My point was that the MPLS failing is no different than a PRI or POTS failing for a business without VoIP.
The people still cannot call out if the service is down.
There are no laws anywhere that I am aware of that require multiple paths to 911 beyond the primary phone system.
I don't know - but VOIP via the internet may not be allowed as the only path to 911 - maybe it is, I just don't know.
Of course it is. That is what e911 is all about.
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@scottalanmiller said:
@JaredBusch said:
There are no laws anywhere that I am aware of that require multiple paths to 911 beyond the primary phone system.
None that I know of. Theoretically, there might be. I've not seen it come up before.
That's just it - who has actually investigated this to make sure the letter of the law is being followed for each state?
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@JaredBusch said:
@Dashrender said:
@JaredBusch said:
Are missing my point. There is no reason that you HAVE to use POTS unless there is a specific local law.
You have to provide 911, yes.
My point was that the MPLS failing is no different than a PRI or POTS failing for a business without VoIP.
The people still cannot call out if the service is down.
There are no laws anywhere that I am aware of that require multiple paths to 911 beyond the primary phone system.
I don't know - but VOIP via the internet may not be allowed as the only path to 911 - maybe it is, I just don't know.
Of course it is. That is what e911 is all about.
You know this for a fact? You have the law or the references for all 50 states staying that VOIP e911 is go enough for all location? I am only saying I don't know. and I don't worry about it since I have POTS fax lines in all locations, and I KNOW POTS lines cover me for 911 access and liability.
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@Dashrender said:
I don't know - but VOIP via the internet may not be allowed as the only path to 911 - maybe it is, I just don't know.
Think about Vonage and all the other phone companies out there.
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@Dashrender said:
@JaredBusch said:
@Dashrender said:
@JaredBusch said:
Are missing my point. There is no reason that you HAVE to use POTS unless there is a specific local law.
You have to provide 911, yes.
My point was that the MPLS failing is no different than a PRI or POTS failing for a business without VoIP.
The people still cannot call out if the service is down.
There are no laws anywhere that I am aware of that require multiple paths to 911 beyond the primary phone system.
I don't know - but VOIP via the internet may not be allowed as the only path to 911 - maybe it is, I just don't know.
Of course it is. That is what e911 is all about.
You know this for a fact? You have the law or the references for all 50 states staying that VOIP e911 is go enough for all location? I am only saying I don't know. and I don't worry about it since I have POTS fax lines in all locations, and I KNOW POTS lines cover me for 911 access and liability.
Do you do this to find out if POTS is enough?
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For my state, as a medical facility, yes it is enough.
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@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
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@Dashrender said:
For my state, as a medical facility, yes it is enough.
He asked if you did it for all 50 states like you are claiming I need to do for VoIP
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@JaredBusch said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
He asked if you did it for all 50 states like you are claiming I need to do for VoIP
lol, even if he did - I qualified my statement to my state only - I don't operate in any other state, so I don't care about them.
and the only thing I checked was if POTS line was good enough.. not about VOIP.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
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@Dashrender said:
and the only thing I checked was if POTS line was good enough.. not about VOIP.
But you didn't check with the authority, just someone random.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
You call the 911 operator? They ar snot qualified to answer that question.
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
who would you call? or check with?
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@JaredBusch said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
You call the 911 operator? They ar snot qualified to answer that question.
Likely they didn't even understand the question.
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@JaredBusch said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
You call the 911 operator? They ar snot qualified to answer that question.
OK Fine guys... but who have you all called to check on this, even just for your local areas.
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@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
who would you call? or check with?
You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!
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@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
@scottalanmiller said:
@Dashrender said:
For my state, as a medical facility, yes it is enough.
How did you check that?
Called 911 dispatch and asked.
If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.
who would you call? or check with?
You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!
Well of course the dipshit who answer that phone passed me around like a charity basket at a basketball game before I got to someone who know what I was talking about.
I didn't expect the operator to know anything.