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    dell poweredge T310 stop at boot (Memory error)

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    • I
      IT-ADMIN
      last edited by

      hi everybody

      i think i made the worst mistake ever, i was cleaning the server from dust and unplug the RAID controller, after that the system cannot boot and show this message :

      0_1448552590383_e6e56436-16d3-41c2-a117-4a25e18767c8.jpg

      i think after removing the RAID controller, the motherboard lost the boot configuration (one technician told me this)

      i'm in a shit now 😞

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      • M
        MattSpeller
        last edited by

        Ah shit man

        Might have knocked loose the RAM on the card by the look of it

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        • I
          IT-ADMIN
          last edited by

          i don't think that the RAM has something to do with this problem because i unplug/plug the 2 RAM, but without result, i guess this is a RAID controller issue

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          • R
            Romo
            last edited by

            Have you reseated the device by removing it from it's slot or connector and then reinserting it to make sure it is properly connected?

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            • M
              MattSpeller @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              i don't think that the RAM has something to do with this problem because i unplug/plug the 2 RAM, but without result, i guess this is a RAID controller issue

              I meant the RAM on the raid controller 🙂

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              • D
                Dashrender
                last edited by

                The RAID controller might have suffered a static shock when you removed it and lost/corrupted it's configuration. It is out of support from Dell?

                If you don't have support anymore, hope you have a good backup to restore from.

                Also, if no support, you can sometimes reset the RAID controller, then have the controller read the RAID configuration directly from the drives. This is what you would do in a typical situation when you have a failed RAID card.

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                • S
                  scottalanmiller
                  last edited by

                  Can you try the controller in a different slot?

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                  • I
                    IT-ADMIN
                    last edited by

                    i'm very sorry guys, i was very busy since yesterday, we were building a replacement server and take the server to the DELL maintenance center, waiting for the result of the inspection.

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                    • I
                      IT-ADMIN
                      last edited by

                      after the inspection, they told us that the RAID controller is faulty and need to be replaced 😳

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                      • S
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        after the inspection, they told us that the RAID controller is faulty and need to be replaced 😳

                        At least that is an easy fix.

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                        • I
                          IT-ADMIN
                          last edited by

                          they told me that the shipping of the RAID controller will take 4 to 5 weeks, so we decided to collect the server from them, so now i want to connect the motherboard directly to the HD, i don't want the RAID, is it possible ??? because i think the RAID just add complication and currently we don't need it since we will buy a NAS storage

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                          • S
                            scottalanmiller @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            they told me that the shipping of the RAID controller will take 4 to 5 weeks, so we decided to collect the server from them, so now i want to connect the motherboard directly to the HD, i don't want the RAID, is it possible ??? because i think the RAID just add complication and currently we don't need it since we will buy a NAS storage

                            If your hardware vendor can't support it, then you should not have RAID controller but under no circumstances should you not have RAID. This means that you should never have Dell gear at all if Dell cannot support it - the one and only reason that you buy this kind of equipment is for that instant, on the spot support. Is this a Dell logistics issue or is this a third party Dell repair shop because you are out of warranty? It sounds to me that running unwarrantied machines is the real issue. If under warranty, Dell comes to you, you never bring servers to them. I've never even heard of a Dell bench shop before.

                            If you don't have hardware RAID, which is pretty much a must if you don't have lots of OS experts, then you must have software RAID. Running without RAID is beyond ridiculous, it's so silly that it is effectively impossible to describe. It is so cheap and basic. The general rule of thumb is "if it isn't worth having RAID, you shouldn't have the server." So if you are reconsidering RAID, you should reconsider keeping the system at all.

                            The exception to this is purely stateless systems, which a company of your size should never have. And even with stateless systems we do the equivalent of RAID by hand because it is so easy to do with a stateless system because stateless systems get installed to things like SD cards and can be mirrored manually.

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                            • I
                              IT-ADMIN
                              last edited by IT-ADMIN

                              ok Dear Scott thank you very much
                              my question is : can i connect the motherboard with a single HD and boot from it without using the RAID Card ??

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                              • D
                                Dashrender
                                last edited by

                                you can't connect your old drives and expect them to work as they did before. The RAID controller is what knows how to make the drives work with each other to get your data off, depending on what RAID level you were using.

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                                • I
                                  IT-ADMIN @Dashrender
                                  last edited by

                                  @Dashrender said:

                                  you can't connect your old drives and expect them to work as they did before. The RAID controller is what knows how to make the drives work with each other to get your data off, depending on what RAID level you were using.

                                  i'm planning to format it, i mean install a fresh windows server

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                                  • I
                                    IT-ADMIN @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    @Dashrender said:

                                    you can't connect your old drives and expect them to work as they did before. The RAID controller is what knows how to make the drives work with each other to get your data off, depending on what RAID level you were using.

                                    i'm planning to format it, i mean install a fresh windows server

                                    i recover myself with the HD that was in the server, now i'm planning to build the server from scratch, no need for the old configuration

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                                    • D
                                      Dashrender @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      @Dashrender said:

                                      you can't connect your old drives and expect them to work as they did before. The RAID controller is what knows how to make the drives work with each other to get your data off, depending on what RAID level you were using.

                                      i'm planning to format it, i mean install a fresh windows server

                                      And then what? run the system with all of those drives acting independently? that would be crazy!

                                      Can you do it? If the server has onboard SAS/SATA controllers, sure you can - but you shouldn't. If are are going to do that, you should just get a PC and use that instead. It will be less power hungry and you can buy cheep huge drives.

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                                      • I
                                        IT-ADMIN
                                        last edited by

                                        but a normal PC cannot be powered 24/24 hour, and this server had only 2 HD, (RAID 1 mirroring)

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                                        • D
                                          Dashrender @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          but a normal PC cannot be powered 24/24 hour, and this server had only 2 HD, (RAID 1 mirroring)

                                          It can't? why not? I never turn my computer off unless it has a problem.

                                          oh, your server only had 2 drives, in RAID 1. Then assuming your RAID didn't do anything funny, you should be able to plug one of them into the motherboard and boot from it. Thought Windows still probably won't boot correctly because of a driver issue, but you could get lucky.

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                                          • S
                                            scottalanmiller @IT-ADMIN
                                            last edited by

                                            @IT-ADMIN said:

                                            ok Dear Scott thank you very much
                                            my question is : can i connect the motherboard with a single HD and boot from it without using the RAID Card ??

                                            Of course. A server is just a PC like any other. PCs booting from RAID is the same as booting from a disk. It's all the same to the mobo.

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