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    Edge Smart Host Connector keep connecting

    IT Discussion
    email smart host connector smtp exchange
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    • scottalanmillerS
      scottalanmiller @shybrsky
      last edited by

      @shybrsky said:

      i did ... it direct to my AD controller .. right or not ??

      I don't know what the query was that failed.

      1 Reply Last reply Reply Quote 0
      • S
        shybrsky
        last edited by

        me too .. im new of this ..
        when i doing mailflow troubleshooting ..a lot of thing as missed ..
        this edge serves is vm on hyperV ..
        i got plan to restored the vm to date ( when edge server is ok), does it make a sense ??
        to make it work again ..

        i dunno which one of query has failed .
        any suggestion, maybe from another mangolassi member ?/

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          I'm not an Exchange expert, it has been generations since I was actively administering Exchange. What version of Exchange are we dealing with here?

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Maybe this is the Smart Host that cannot be looked up. Try an nslookup of the Smart Host address.

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            • nadnerBN
              nadnerB
              last edited by

              Restoring your edge server from back up will wipe all the email i the incoming queue.
              The issue could just be a DNS one. So restoring your backup won't help.

              From the Edge server command prompt, run
              nslookup <mailserver>

              Here are some articles on DNS troubleshooting that may be of assistance:
              https://acbrownit.wordpress.com/2012/12/20/internal-dns-and-exchange-autodiscover/
              https://redmondmag.com/Articles/2004/05/01/10-DNS-Errors-That-Will-Kill-Your-Network.aspx

              1 Reply Last reply Reply Quote 1
              • nadnerBN
                nadnerB
                last edited by

                What has changed on your network?

                • Is your edge server is a DMZ?
                • Has anyone made network changes? Config/hardware/moved ports etc
                1 Reply Last reply Reply Quote 1
                • nadnerBN
                  nadnerB
                  last edited by

                  Are you getting any errors in your DNS server?

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @shybrsky
                    last edited by

                    @shybrsky said:

                    i got plan to restored the vm to date ( when edge server is ok), does it make a sense ??
                    to make it work again ..

                    Unless you have a reason to believe that something has changed on it, I would not recommend doing this.

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      shybrsky @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @shybrsky said:

                      i got plan to restored the vm to date ( when edge server is ok), does it make a sense ??
                      to make it work again ..

                      Unless you have a reason to believe that something has changed on it, I would not recommend doing this.

                      the reason ... sytem on that date are fine .. email incoming and outgoing fine ... that why

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @shybrsky
                        last edited by

                        @shybrsky said:

                        the reason ... sytem on that date are fine .. email incoming and outgoing fine ... that why

                        Yes, we weren't questioning that. We were questioning if losing the mail from in between then and now was worth trying to figure out if the issue was internal or external.

                        S 1 Reply Last reply Reply Quote 0
                        • S
                          shybrsky @scottalanmiller
                          last edited by

                          @scottalanmiller itu just different 3 or 4 days with fine condition and bad system ..

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @shybrsky
                            last edited by

                            @shybrsky said:

                            @scottalanmiller itu just different 3 or 4 days with fine condition and bad system ..

                            If you are sure that the issue is with the system itself, then go ahead and roll back.

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              shybrsky @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @shybrsky said:

                              @scottalanmiller itu just different 3 or 4 days with fine condition and bad system ..

                              If you are sure that the issue is with the system itself, then go ahead and roll back.

                              noted

                              1 Reply Last reply Reply Quote 0
                              • S
                                shybrsky
                                last edited by

                                mm.... restored ... still with the same error

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • S
                                  shybrsky
                                  last edited by

                                  gladly ... problem fixed ..
                                  add new subscription to CAS server..

                                  it works ..

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @shybrsky
                                    last edited by

                                    @shybrsky said:

                                    mm.... restored ... still with the same error

                                    That was the fear. That suggests that the error was externally caused, not internally caused. So if you are sure that you rolled back to a point in time where it was definitely working then it seems like you have something like DNS broken on the outside.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @shybrsky
                                      last edited by

                                      @shybrsky said:

                                      gladly ... problem fixed ..
                                      add new subscription to CAS server..

                                      it works ..

                                      There you go. External system had changed.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        shybrsky
                                        last edited by

                                        anyway ..thanks for suggestion and advices

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Glad that you got it working again.

                                          1 Reply Last reply Reply Quote 0
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