ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Edge Smart Host Connector keep connecting

    IT Discussion
    email smart host connector smtp exchange
    3
    28
    4.9k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      shybrsky @nadnerB
      last edited by

      @nadnerB said:

      What mail server is it?
      It sounds like Exchange to me.

      If it is Exchange, have you restarted the "Microsoft Exchange Transport" service?

      yes .. did already ,,
      mm... which 1 server need to restart ( i mean service).
      we have cas server, mailbox server and edge server

      1 Reply Last reply Reply Quote 0
      • S
        shybrsky
        last edited by

        edge2.png edge.png
        here screenshoot ..

        1 Reply Last reply Reply Quote 0
        • S
          shybrsky
          last edited by

          smart host connector r directing to exchange server authentication

          1 Reply Last reply Reply Quote 0
          • N
            nadnerB
            last edited by

            (for everyone else, we've been investigating this via chat)

            Righto, did the event logs on the edge server show anything?

            1 Reply Last reply Reply Quote 1
            • S
              shybrsky
              last edited by

              it said DNS query failed

              1 Reply Last reply Reply Quote 0
              • S
                scottalanmiller
                last edited by

                That would do it. Can you do an nslookup on the same query and see what is returned?

                1 Reply Last reply Reply Quote 0
                • S
                  shybrsky
                  last edited by

                  i did ... it direct to my AD controller .. right or not ??

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    scottalanmiller @shybrsky
                    last edited by

                    @shybrsky said:

                    i did ... it direct to my AD controller .. right or not ??

                    I don't know what the query was that failed.

                    1 Reply Last reply Reply Quote 0
                    • S
                      shybrsky
                      last edited by

                      me too .. im new of this ..
                      when i doing mailflow troubleshooting ..a lot of thing as missed ..
                      this edge serves is vm on hyperV ..
                      i got plan to restored the vm to date ( when edge server is ok), does it make a sense ??
                      to make it work again ..

                      i dunno which one of query has failed .
                      any suggestion, maybe from another mangolassi member ?/

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        scottalanmiller
                        last edited by

                        I'm not an Exchange expert, it has been generations since I was actively administering Exchange. What version of Exchange are we dealing with here?

                        1 Reply Last reply Reply Quote 0
                        • S
                          scottalanmiller
                          last edited by

                          Maybe this is the Smart Host that cannot be looked up. Try an nslookup of the Smart Host address.

                          1 Reply Last reply Reply Quote 0
                          • N
                            nadnerB
                            last edited by

                            Restoring your edge server from back up will wipe all the email i the incoming queue.
                            The issue could just be a DNS one. So restoring your backup won't help.

                            From the Edge server command prompt, run
                            nslookup <mailserver>

                            Here are some articles on DNS troubleshooting that may be of assistance:
                            https://acbrownit.wordpress.com/2012/12/20/internal-dns-and-exchange-autodiscover/
                            https://redmondmag.com/Articles/2004/05/01/10-DNS-Errors-That-Will-Kill-Your-Network.aspx

                            1 Reply Last reply Reply Quote 1
                            • N
                              nadnerB
                              last edited by

                              What has changed on your network?

                              • Is your edge server is a DMZ?
                              • Has anyone made network changes? Config/hardware/moved ports etc
                              1 Reply Last reply Reply Quote 1
                              • N
                                nadnerB
                                last edited by

                                Are you getting any errors in your DNS server?

                                1 Reply Last reply Reply Quote 1
                                • S
                                  scottalanmiller @shybrsky
                                  last edited by

                                  @shybrsky said:

                                  i got plan to restored the vm to date ( when edge server is ok), does it make a sense ??
                                  to make it work again ..

                                  Unless you have a reason to believe that something has changed on it, I would not recommend doing this.

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    shybrsky @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    @shybrsky said:

                                    i got plan to restored the vm to date ( when edge server is ok), does it make a sense ??
                                    to make it work again ..

                                    Unless you have a reason to believe that something has changed on it, I would not recommend doing this.

                                    the reason ... sytem on that date are fine .. email incoming and outgoing fine ... that why

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      scottalanmiller @shybrsky
                                      last edited by

                                      @shybrsky said:

                                      the reason ... sytem on that date are fine .. email incoming and outgoing fine ... that why

                                      Yes, we weren't questioning that. We were questioning if losing the mail from in between then and now was worth trying to figure out if the issue was internal or external.

                                      S 1 Reply Last reply Reply Quote 0
                                      • S
                                        shybrsky @scottalanmiller
                                        last edited by

                                        @scottalanmiller itu just different 3 or 4 days with fine condition and bad system ..

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          scottalanmiller @shybrsky
                                          last edited by

                                          @shybrsky said:

                                          @scottalanmiller itu just different 3 or 4 days with fine condition and bad system ..

                                          If you are sure that the issue is with the system itself, then go ahead and roll back.

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            shybrsky @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @shybrsky said:

                                            @scottalanmiller itu just different 3 or 4 days with fine condition and bad system ..

                                            If you are sure that the issue is with the system itself, then go ahead and roll back.

                                            noted

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 1 / 2
                                            • First post
                                              Last post