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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN
      last edited by

      what can i understand from the above result ??

      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        my DNS setting are :

        2015-08-20_174416.png

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          111111.png

          That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

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          • scottalanmillerS
            scottalanmiller @IT-ADMIN
            last edited by

            @IT-ADMIN said:

            my DNS setting are :

            2015-08-20_174416.png

            We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

            JaredBuschJ IT-ADMINI 2 Replies Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @scottalanmiller
              last edited by

              @scottalanmiller said:

              BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

              Bingo!

              1 Reply Last reply Reply Quote 1
              • IT-ADMINI
                IT-ADMIN @scottalanmiller
                last edited by

                @scottalanmiller said:

                We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                the name of what ???

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  https://support.google.com/a/answer/176600?hl=en

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @IT-ADMIN
                    last edited by

                    @IT-ADMIN said:

                    the name of what ???

                    The server that you are trying to reach. The only name you have here: smtp.google.com

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Google suggests that you use this name: smtp-relay.gmail.com

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        Google suggests that you use this name: smtp-relay.gmail.com

                        That is specific to Google Apps. I thought he was using a personal Gmail account. That would be smtp.gmail.com

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by scottalanmiller

                          Oh okay, I must have misread it.

                          So just change google to gmail.

                          1 Reply Last reply Reply Quote 0
                          • dafyreD
                            dafyre
                            last edited by dafyre

                            If he is trying to send an email to gmail... he should be sble to use the smtp-relay.gmail.com
                            That is their primary incoming MX record....
                            #dig mx gmail.com
                            gmail.com. 3599 IN MX 40 alt4.gmail-smtp-in.l.google.com.
                            gmail.com. 3599 IN MX 30 alt3.gmail-smtp-in.l.google.com.
                            gmail.com. 3599 IN MX 10 alt1.gmail-smtp-in.l.google.com.
                            gmail.com. 3599 IN MX 5 gmail-smtp-in.l.google.com.
                            gmail.com. 3599 IN MX 20 alt2.gmail-smtp-in.l.google.com.

                            #nslookup smtp-relay.gmail.com
                            Non-authoritative answer:
                            smtp-relay.gmail.com canonical name = gmail-smtp-relay.l.google.com.
                            Name: ** gmail-smtp-relay.l.google.com**
                            Address: 74.125.193.28

                            1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

                              scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

                                Maybe that used to be okay, maybe they are all typos. But Google says it is wrong and it is Google you are trying to connect to, so I'd listen to Google here.

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

                                  Don't read a how to. Read the official instructions first. then read a how to if you cannot figure it out.

                                  1 Reply Last reply Reply Quote 1
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    i change smtp.google.com to smtp-relay.gmail.com and i get in the log the following
                                    2015-08-20_183022.png

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • dafyreD
                                      dafyre
                                      last edited by

                                      Go check your /var/mail/root
                                      and your Inbox. 🙂

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        Follow the instructions. Google's response message said to go verify/allow the IP in your Google Apps account..

                                        IT-ADMINI 1 Reply Last reply Reply Quote 0
                                        • IT-ADMINI
                                          IT-ADMIN
                                          last edited by

                                          i didn't receive the email in my inbox and no email in /var/mail/root 😞
                                          2015-08-20_183603.png

                                          1 Reply Last reply Reply Quote 0
                                          • IT-ADMINI
                                            IT-ADMIN @JaredBusch
                                            last edited by

                                            @JaredBusch said:

                                            Follow the instructions. Google's response message said to go verify/allow the IP in your Google Apps account..

                                            i don't have any google apps account, i only have a free gmail account

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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