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    cannot send email from Postfix to gmail

    Scheduled Pinned Locked Moved IT Discussion
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    • I
      IT-ADMIN
      last edited by

      i don't think that i have DNS issue cuz google.com was resolved successfully as shown on the above image

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      • S
        scottalanmiller @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        i run that command on my centOS box, it gives this

        222.png

        That was easy 🙂

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        • S
          scottalanmiller
          last edited by

          You just need to add the DNS servers to the /etc/resolv.conf file.

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          • I
            IT-ADMIN @scottalanmiller
            last edited by

            @scottalanmiller said:

            You just need to add the DNS servers to the /etc/resolv.conf file.

            i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

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            • S
              scottalanmiller
              last edited by

              Ping doesn't tell you that. Use nslookup and see what the result of this is...

              nslookup smtp.google.com
              
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              • J
                JaredBusch @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                i already add DNS servers (8.8.4.4 and 8.8.8.8) on my centos box, and you can see in the above image i can ping google.com, so there is no issue in my DNS setting

                No, smtp.google.com is not google.com. You have a DNS problem.

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                • I
                  IT-ADMIN
                  last edited by

                  111111.png

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                  • I
                    IT-ADMIN
                    last edited by

                    what can i understand from the above result ??

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                    • I
                      IT-ADMIN
                      last edited by

                      my DNS setting are :

                      2015-08-20_174416.png

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                      • S
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        111111.png

                        That means that you can't look up smtp.google.com. Most likely because your DNS is being hijacked. This is why we don't use ping to test DNS.

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                        • S
                          scottalanmiller @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          my DNS setting are :

                          2015-08-20_174416.png

                          We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

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                          • J
                            JaredBusch @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                            Bingo!

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                            • I
                              IT-ADMIN @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              We can tell from the nslookup that you hit the right DNS server (8.8.8.8) but what we can't tell is why smtp.google.com does not exist for it. BUT if I look smtp.google.com up from here in Panama, Google DNS tells me that it does not exist either. Are you sure that the name is correct?

                              the name of what ???

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                              • J
                                JaredBusch
                                last edited by

                                https://support.google.com/a/answer/176600?hl=en

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                                • S
                                  scottalanmiller @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  the name of what ???

                                  The server that you are trying to reach. The only name you have here: smtp.google.com

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                                  • S
                                    scottalanmiller
                                    last edited by

                                    Google suggests that you use this name: smtp-relay.gmail.com

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                                    • J
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Google suggests that you use this name: smtp-relay.gmail.com

                                      That is specific to Google Apps. I thought he was using a personal Gmail account. That would be smtp.gmail.com

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                                      • S
                                        scottalanmiller
                                        last edited by scottalanmiller

                                        Oh okay, I must have misread it.

                                        So just change google to gmail.

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                                        • dafyreD
                                          dafyre
                                          last edited by dafyre

                                          If he is trying to send an email to gmail... he should be sble to use the smtp-relay.gmail.com
                                          That is their primary incoming MX record....
                                          #dig mx gmail.com
                                          gmail.com. 3599 IN MX 40 alt4.gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 30 alt3.gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 10 alt1.gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 5 gmail-smtp-in.l.google.com.
                                          gmail.com. 3599 IN MX 20 alt2.gmail-smtp-in.l.google.com.

                                          #nslookup smtp-relay.gmail.com
                                          Non-authoritative answer:
                                          smtp-relay.gmail.com canonical name = gmail-smtp-relay.l.google.com.
                                          Name: ** gmail-smtp-relay.l.google.com**
                                          Address: 74.125.193.28

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                                          • I
                                            IT-ADMIN
                                            last edited by

                                            as for the name i think it is correct cuz i'm using my personel gmail account, i fount that name on many howto articles , all of them mention this name smtp.google.com

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