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    "File Access Denied" Errors

    Scheduled Pinned Locked Moved IT Discussion
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    • coliverC
      coliver @garak0410
      last edited by coliver

      @garak0410 said:

      @scottalanmiller said:

      Could it just be simple file locking? Moving to faster storage might reduce the issue. Using a file server for that kind of access is not how things are meant to be used. It will likely run into problems. This is why databases exist.

      The storage for our file server is a VDISK on the 6 Drive RAID set on the virtual host...and we didn't have this problem until around November or so. And never had this problem when running file server on a physical server.

      When did you virtualize? Have you looked into disk I/O to see if you are struggling there?

      garak0410G 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @garak0410
        last edited by

        @garak0410 said:

        @scottalanmiller said:

        Could it just be simple file locking? Moving to faster storage might reduce the issue. Using a file server for that kind of access is not how things are meant to be used. It will likely run into problems. This is why databases exist.

        The storage for our file server is a VDISK on the 6 Drive RAID set on the virtual host...and we didn't have this problem until around November or so. And never had this problem when running file server on a physical server.

        Could be as simple as the file being larger, fragmentation, heavier usage, etc.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @coliver
          last edited by

          @coliver said:

          @garak0410 said:

          Interesting observations...

          It may be time for a more robust switch...we've been so focused on getting off of XP, New Server, Virtualizing and Exchange Online that the network seems to be the forgotten stepchild here...any recommendations for at least a 24 port switch that wont break the bank but still provide performance?

          I've had a lot of good luck with these, GS724T.

          Agreed, the Netgear ProSafe are excellent and cheap.

          1 Reply Last reply Reply Quote 0
          • garak0410G
            garak0410 @coliver
            last edited by

            @coliver said:

            @garak0410 said:

            Interesting observations...

            It may be time for a more robust switch...we've been so focused on getting off of XP, New Server, Virtualizing and Exchange Online that the network seems to be the forgotten stepchild here...any recommendations for at least a 24 port switch that wont break the bank but still provide performance?

            I've had a lot of good luck with these, GS724T.

            This is a managed switch right? We are pretty much unmanaged here...

            coliverC 1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @garak0410
              last edited by

              @garak0410 said:

              @coliver said:

              @garak0410 said:

              Interesting observations...

              It may be time for a more robust switch...we've been so focused on getting off of XP, New Server, Virtualizing and Exchange Online that the network seems to be the forgotten stepchild here...any recommendations for at least a 24 port switch that wont break the bank but still provide performance?

              I've had a lot of good luck with these, GS724T.

              This is a managed switch right? We are pretty much unmanaged here...

              It is a "managed" switch. I think Netgear denotes it as a Smart Switch. Honestly, I'm not really sure what the difference is in their marketing, maybe @scottalanmiller can clarify why they denote it as Smart and not managed.

              garak0410G 1 Reply Last reply Reply Quote 0
              • garak0410G
                garak0410 @coliver
                last edited by

                @coliver said:

                @garak0410 said:

                @coliver said:

                @garak0410 said:

                Interesting observations...

                It may be time for a more robust switch...we've been so focused on getting off of XP, New Server, Virtualizing and Exchange Online that the network seems to be the forgotten stepchild here...any recommendations for at least a 24 port switch that wont break the bank but still provide performance?

                I've had a lot of good luck with these, GS724T.

                This is a managed switch right? We are pretty much unmanaged here...

                It is a "managed" switch. I think Netgear denotes it as a Smart Switch. Honestly, I'm not really sure what the difference is in their marketing, maybe @scottalanmiller can clarify why they denote it as Smart and not managed.

                Not that "Smart or Managed" is a problem but I like to just plug and go...

                coliverC 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @garak0410
                  last edited by

                  @garak0410 said:

                  @coliver said:

                  @garak0410 said:

                  @coliver said:

                  @garak0410 said:

                  Interesting observations...

                  It may be time for a more robust switch...we've been so focused on getting off of XP, New Server, Virtualizing and Exchange Online that the network seems to be the forgotten stepchild here...any recommendations for at least a 24 port switch that wont break the bank but still provide performance?

                  I've had a lot of good luck with these, GS724T.

                  This is a managed switch right? We are pretty much unmanaged here...

                  It is a "managed" switch. I think Netgear denotes it as a Smart Switch. Honestly, I'm not really sure what the difference is in their marketing, maybe @scottalanmiller can clarify why they denote it as Smart and not managed.

                  Not that "Smart or Managed" is a problem but I like to just plug and go...

                  Yep, you can do that too.

                  garak0410G 1 Reply Last reply Reply Quote 0
                  • garak0410G
                    garak0410 @coliver
                    last edited by

                    @coliver said:

                    @garak0410 said:

                    @coliver said:

                    @garak0410 said:

                    @coliver said:

                    @garak0410 said:

                    Interesting observations...

                    It may be time for a more robust switch...we've been so focused on getting off of XP, New Server, Virtualizing and Exchange Online that the network seems to be the forgotten stepchild here...any recommendations for at least a 24 port switch that wont break the bank but still provide performance?

                    I've had a lot of good luck with these, GS724T.

                    This is a managed switch right? We are pretty much unmanaged here...

                    It is a "managed" switch. I think Netgear denotes it as a Smart Switch. Honestly, I'm not really sure what the difference is in their marketing, maybe @scottalanmiller can clarify why they denote it as Smart and not managed.

                    Not that "Smart or Managed" is a problem but I like to just plug and go...

                    Yep, you can do that too.

                    Thanks...may grab one and see if it helps...not that I am throwing hardware at it to fix a software problem but this could be one of the problems...I've tried so many other things...

                    1 Reply Last reply Reply Quote 0
                    • garak0410G
                      garak0410 @coliver
                      last edited by

                      @coliver said:

                      @garak0410 said:

                      Interesting observations...

                      It may be time for a more robust switch...we've been so focused on getting off of XP, New Server, Virtualizing and Exchange Online that the network seems to be the forgotten stepchild here...any recommendations for at least a 24 port switch that wont break the bank but still provide performance?

                      I've had a lot of good luck with these, GS724T.

                      Ordered one...will report back results in a few days...:)

                      1 Reply Last reply Reply Quote 0
                      • garak0410G
                        garak0410 @coliver
                        last edited by

                        @coliver said:

                        @garak0410 said:

                        @scottalanmiller said:

                        Could it just be simple file locking? Moving to faster storage might reduce the issue. Using a file server for that kind of access is not how things are meant to be used. It will likely run into problems. This is why databases exist.

                        The storage for our file server is a VDISK on the 6 Drive RAID set on the virtual host...and we didn't have this problem until around November or so. And never had this problem when running file server on a physical server.

                        When did you virtualize? Have you looked into disk I/O to see if you are struggling there?

                        We virtualized March 2014...we didn't have this issue until around November 2014. Nothing really has changed...we do allow streaming audio from desktops and BYOD's and that has increased some and may be causing network congestion.

                        1 Reply Last reply Reply Quote 0
                        • garak0410G
                          garak0410 @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          Could it just be simple file locking? Moving to faster storage might reduce the issue. Using a file server for that kind of access is not how things are meant to be used. It will likely run into problems. This is why databases exist.

                          Do you think perhaps a dedicated NAS storage unit for this software suite may be an option? As mentioned, I never had this problem before when we were on a physical server and not on a VM/VDISK.

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @garak0410
                            last edited by

                            @garak0410 said:

                            Do you think perhaps a dedicated NAS storage unit for this software suite may be an option? As mentioned, I never had this problem before when we were on a physical server and not on a VM/VDISK.

                            Faster storage may help. a NAS Device though would be risky they tend to use low end hardware you'd be better off using a Server Based NAS with some SSDs.

                            coliverC 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              Maybe you can save to a local location that is synced with the server instead?

                              1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver @A Former User
                                last edited by coliver

                                @thecreativeone91 said:

                                @garak0410 said:

                                Do you think perhaps a dedicated NAS storage unit for this software suite may be an option? As mentioned, I never had this problem before when we were on a physical server and not on a VM/VDISK.

                                Faster storage may help. a NAS Device though would be risky they tend to use low end hardware you'd be better off using a Server Based NAS with some SSDs.

                                Agreed, but you should see if you are hitting I/O issues on your current array first, otherwise you will be dumping money into something that may not be an issue.

                                Which hypervisor are you using?

                                garak0410G 1 Reply Last reply Reply Quote 0
                                • garak0410G
                                  garak0410 @coliver
                                  last edited by

                                  @coliver said:

                                  @thecreativeone91 said:

                                  @garak0410 said:

                                  Do you think perhaps a dedicated NAS storage unit for this software suite may be an option? As mentioned, I never had this problem before when we were on a physical server and not on a VM/VDISK.

                                  Faster storage may help. a NAS Device though would be risky they tend to use low end hardware you'd be better off using a Server Based NAS with some SSDs.

                                  Agreed, but you should see if you are hitting I/O issues on your current array first, otherwise you will be dumping money into something that may not be an issue.

                                  Which hypervisor are you using?

                                  Hyper-V...server 2012 R2...

                                  coliverC 1 Reply Last reply Reply Quote 0
                                  • coliverC
                                    coliver @garak0410
                                    last edited by

                                    @garak0410 said:

                                    @coliver said:

                                    @thecreativeone91 said:

                                    @garak0410 said:

                                    Do you think perhaps a dedicated NAS storage unit for this software suite may be an option? As mentioned, I never had this problem before when we were on a physical server and not on a VM/VDISK.

                                    Faster storage may help. a NAS Device though would be risky they tend to use low end hardware you'd be better off using a Server Based NAS with some SSDs.

                                    Agreed, but you should see if you are hitting I/O issues on your current array first, otherwise you will be dumping money into something that may not be an issue.

                                    Which hypervisor are you using?

                                    Hyper-V...server 2012 R2...

                                    Ah, got it. You can monitor performance fairly easily then. Check out this article to see Disk I/O
                                    https://msdn.microsoft.com/en-us/library/cc768535(v=bts.10).aspx

                                    Or you can download a Hyper-V performance monitor from ManageEngine
                                    https://www.manageengine.com/free-hyperv-performance-monitor/free-hyperv-performance-monitor-index.html

                                    garak0410G 1 Reply Last reply Reply Quote 1
                                    • garak0410G
                                      garak0410 @coliver
                                      last edited by

                                      @coliver said:

                                      @garak0410 said:

                                      @coliver said:

                                      @thecreativeone91 said:

                                      @garak0410 said:

                                      Do you think perhaps a dedicated NAS storage unit for this software suite may be an option? As mentioned, I never had this problem before when we were on a physical server and not on a VM/VDISK.

                                      Faster storage may help. a NAS Device though would be risky they tend to use low end hardware you'd be better off using a Server Based NAS with some SSDs.

                                      Agreed, but you should see if you are hitting I/O issues on your current array first, otherwise you will be dumping money into something that may not be an issue.

                                      Which hypervisor are you using?

                                      Hyper-V...server 2012 R2...

                                      Ah, got it. You can monitor performance fairly easily then. Check out this article to see Disk I/O
                                      https://msdn.microsoft.com/en-us/library/cc768535(v=bts.10).aspx

                                      Or you can download a Hyper-V performance monitor from ManageEngine
                                      https://www.manageengine.com/free-hyperv-performance-monitor/free-hyperv-performance-monitor-index.html

                                      Thanks...I am really thinking we are starting to have performance issues...I wouldn't trade virtualization for anything now due to how fast backups are now...but it is time to fine tune it some and get to the bottom of quirky issues we've had lately.

                                      1 Reply Last reply Reply Quote 1
                                      • garak0410G
                                        garak0410
                                        last edited by

                                        Still awaiting on the switch but I did run a few jobs from my PC and while I didn't get the error, this is what the performance looks like:

                                        mbsFileAccess05.jpg

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Seems like the disk is fine and the network is not loaded. How does the disk look from the hypervisor level?

                                          garak0410G 1 Reply Last reply Reply Quote 0
                                          • garak0410G
                                            garak0410 @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            Seems like the disk is fine and the network is not loaded. How does the disk look from the hypervisor level?

                                            I had to turn on diskperf since it is off by default with Server 2012 R2...I ran that job from my PC on the network share and here was the results on the hypervisor:

                                            mbsFileAccess06.jpg

                                            1 Reply Last reply Reply Quote 0
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