Disappointed with AeroHive

Ouch, doesn't sound like a very good company if they are advertising key features that they removed!

Yeah. I know. A sales person give me a call. They would like to sell me the SaaS version of the controller which is pricey alone but to even do that they want the APs on the latest firmware and require you to purchase a support contract for all APs connected to the controller.

I guess I will sell the 11-12 of them I have on ebay and try to get enough out of them to get a Ubiquiti Unifi AC then I can have gigabit wifi.

scottalanmiller

That they have SaaS to sell is probably why they removed the functionality. Bait and switch, quite literally

Downgrade the firmware?

I like Ubiquiti Networks UniFi AP

@Aaron-Studer said:

Downgrade the firmware?

The 3.x version is no longer available. But, firmware upgrades require a support contract but you have to make a special request for anything other than the current version and they only honor them if a bug is found from the information I found.

scottalanmiller

Not sounding like a healthy vendor.

@scottalanmiller said:

Not sounding like a healthy vendor.

Worse than Cisco. At least I can run Cisco Aironets in autonomous mode.

scottalanmiller

More like Meraki, if you don't pay the annual fee, they are bricks.

@scottalanmiller said:

More like Meraki, if you don't pay the annual fee, they are bricks.

There the same company now!

@Aaron-Studer said:

@scottalanmiller said:

More like Meraki, if you don't pay the annual fee, they are bricks.

There the same company now!

But very separate. Just owned by cisco.

scottalanmiller

@thecreativeone91 said:

But very separate. Just owned by cisco.

Sort of. Like Linksys, their reputations are tied. It's one company.

@scottalanmiller said:

@thecreativeone91 said:

But very separate. Just owned by cisco.

Sort of. Like Linksys, their reputations are tied. It's one company.

Linksys is belkin now. But, I think there reputations are really only tied by people who think that because Cisco is good product that linksys would be.. and were sorely disappointed. I think most professionals realize the difference.

@Hubtech said:

how many APs? how much you want for em? which APs are they?

They are the AP 120's. I'm going to try to get $300 out of the whole lot of them.

scottalanmiller

@thecreativeone91 said:

Linksys is belkin now. But, I think there reputations are really only tied by people who think that because Cisco is good product that linksys would be.. and were sorely disappointed. I think most professionals realize the difference.

Now, but while they were internal Cisco slapped the Cisco brand on all of it and merged lines so that it was all one and the same.

I think most professionals realize that once Cisco is claiming it is all Cisco and can leverage "oh, that's a Linksys product" anytime that they want as an excuse that it is Cisco as a whole that is the problem. Once you have to be "in the know" to know which products work and which don't and you can't trust a vendor to make good products or stand behind them, the problem is the vendor, not the products.

They did have a sales rep reach out and offer a free*** (tons of conditions) ap that could be managed. Notice while They still aren't calling it a controller as the traffic doesn't originate through the device/vm/SaaS it is required for configuring them so I'm not sure how that makes them unique now. So it's obvious they just removed this feature to get more money out of people. I'd think they'd realize they are loosing more money by not giving me a free VM copy of it as at this point I would never consider them for any enterprise wi-fi project and will not have an opportunity to test it to make up for this bad experience now.

The biggest differentiator between Aerohive and our competitors is our ability to operate without a controller. Our controller-less architecture provides a cost effective solution with no single point of failure or bottleneck. By removing the controller we have developed an architecture around a centralized management system, that can be hosted either in the cloud or on premise, while managing your networks policies and configurations at the edge.

In order to qualify for the Access Point, it’s simple:

Schedule an introductory webinar with territory rep
Must be an IT professional with a valid corporate email address (i.e. Personal emails such as Gmail and Yahoo are disqualified from this offer)
Resellers, partners, consultants, and distributors do not qualify for this offer.
Company must have a wireless project planned and budgeted in the next 12 months with 5 or more APs
Let me know when you have some time on your calendar to speak further about what Aerohive has to offer

@scottalanmiller said:

I think most professionals realize that once Cisco is claiming it is all Cisco and can leverage "oh, that's a Linksys product"

The looks generally give it away.

I have a Unifi AC on the way to me now!!!! Guess I'll off load these on ebay. Thanks to the supplier who wishes to remain nameless who decided to send me a new unit from Ubiquiti to they have better service than Aerohive. The Power of posting a ML post on Twitter haha.

nick_lowe

You're confusing the control plane (controller) with the management plane (NMS) . They are entirely separate functional roles.

You can fully configure Aerohive's APs via CLI: Console, SSH or Telnet. This has never been removed.
What was removed early on was the ability to perform a simple configuration through graphical means in a Web browser.
HiveUI only covered a limited subset of the features the APs offer.

HiveManager is Aerohive's NMS that is used to configure and monitor the APs. You pay for that on an ongoing basis.

One AP doesn't act as a controller, is is implemented via distributed protocols.

The datasheet is, as far as I can see, accurate.

@nick_lowe actually aerohive even admitted they hadn't updated the information since they removed AeroHive HiveOS 3.x with HiveUI. Which is what had the features I was referring to. It allowed you to manage all other APs on the network without independent management system. This is one of the other documents they had on there website but have since removed http://www.docdroid.net/vtpx/hiveap100series.pdf.html

nick_lowe

@thecreativeone91 Oh come on, you've just trawled around and found an obsolete document from many years ago, it even has Aerohive's old logo. The data sheets for the AP110s and AP120s were actually updated a good while back. The one for the AP120 is here: http://www.aerohive.com/pdfs/Aerohive-Datasheet-AP120.pdf

That sheet was linked to on their website. End users aren't suppose to have to just whether a sites content is obsolete or not.