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    Outlook on the Web slowness

    IT Discussion
    office 365 outlook on the web
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    • R
      Romo
      last edited by

      So having an issue with only one Office365 account having extreme Outlook on the Web slowness when loading emails. Sometimes clicking an email works as usual, but other times its can take more than a couple of minutes to load. Account has been tested on different computers and different locations according to the user and she reports the same issue. She has tested other outlook accounts in the machines and they are working without trouble.

      I am trying to get remote access to her and check for myself, as I have only seen short clips of the time it takes to load an email. Account is using 16% of her 99GB box so the amount of emails shouldn't be the issue.

      Anybody experienced something similar?

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      • R
        Romo
        last edited by

        Just got access to the machine, first thing I see is the delete folder with 19k+ emails
        slow_outlook.png

        She says she has had the folder with all those emails for a while and that trouble just started yesterday for her.

        1 Reply Last reply Reply Quote 1
        • J
          jt1001001
          last edited by

          See my post earlier had a user who could not send. Microsoft has an open service advisory not published about general slowness in their system.

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