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    Unsolved Cannot access USB drive

    IT Discussion
    intune group policy local
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    • DashrenderD
      Dashrender @JaredBusch
      last edited by

      @JaredBusch said in Cannot access USB drive:

      @Dashrender said in Cannot access USB drive:

      @JaredBusch said in Cannot access USB drive:

      @Dashrender said in Cannot access USB drive:

      I don't think setting it to unconfigured undoes the original change. you have to change the setting to not blocked, or unblocked, whatever the option is, then give that time to actually apply, then you can set it back to unconfigured.

      Not how InTune policy works.

      FFS, the screenshot looks pretty straightforward

      I hear yeah... Then perhaps the setting hasn't been pushed down to the client yet.

      It has, because prior to turning it back off, the drives were not detected at all.

      oh wow - the rule kills the ability to even detect them.. weird.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @1337
        last edited by

        @Pete-S said in Cannot access USB drive:

        Check the registry according to this:
        https://www.isumsoft.com/windows-10/how-to-disable-use-of-usb-storage-devices-in-windows-10.html

        Well, that's not it.
        cb760c00-1579-4b2d-acfd-be936d02fcac-image.png

        1 1 Reply Last reply Reply Quote 0
        • ObsolesceO
          Obsolesce
          last edited by

          Is Windows up to date?

          Have you tried another USB drive?

          Have you checked in Disk Management?

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @Obsolesce
            last edited by

            @Obsolesce said in Cannot access USB drive:

            Is Windows up to date?

            Yes

            Have you tried another USB drive?

            Multiple

            Have you checked in Disk Management?

            As soon as you format it in DM, it pops up the error.

            ObsolesceO 1 Reply Last reply Reply Quote 0
            • ObsolesceO
              Obsolesce @JaredBusch
              last edited by

              @JaredBusch said in Cannot access USB drive:

              @Obsolesce said in Cannot access USB drive:

              Is Windows up to date?

              Yes

              Have you tried another USB drive?

              Multiple

              Have you checked in Disk Management?

              As soon as you format it in DM, it pops up the error.

              I think that's a Windows thing. I've always had trouble on Win10 lately (not Intune related) with USB drives. Easily fixed by formatting in on Mac or Linux in my experience.

              black3dynamiteB 1 Reply Last reply Reply Quote 0
              • black3dynamiteB
                black3dynamite @Obsolesce
                last edited by

                @Obsolesce said in Cannot access USB drive:

                @JaredBusch said in Cannot access USB drive:

                @Obsolesce said in Cannot access USB drive:

                Is Windows up to date?

                Yes

                Have you tried another USB drive?

                Multiple

                Have you checked in Disk Management?

                As soon as you format it in DM, it pops up the error.

                I think that's a Windows thing. I've always had trouble on Win10 lately (not Intune related) with USB drives. Easily fixed by formatting in on Mac or Linux in my experience.

                So it doesn't work with diskpart too?

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @black3dynamite
                  last edited by

                  @black3dynamite said in Cannot access USB drive:

                  @Obsolesce said in Cannot access USB drive:

                  @JaredBusch said in Cannot access USB drive:

                  @Obsolesce said in Cannot access USB drive:

                  Is Windows up to date?

                  Yes

                  Have you tried another USB drive?

                  Multiple

                  Have you checked in Disk Management?

                  As soon as you format it in DM, it pops up the error.

                  I think that's a Windows thing. I've always had trouble on Win10 lately (not Intune related) with USB drives. Easily fixed by formatting in on Mac or Linux in my experience.

                  So it doesn't work with diskpart too?

                  Diskpart does everything it is supposed to do.

                  once the format completes, windows tells you to fuck off.

                  1 Reply Last reply Reply Quote 0
                  • 1
                    1337 @JaredBusch
                    last edited by

                    @JaredBusch said in Cannot access USB drive:

                    @Pete-S said in Cannot access USB drive:

                    Check the registry according to this:
                    https://www.isumsoft.com/windows-10/how-to-disable-use-of-usb-storage-devices-in-windows-10.html

                    Well, that's not it.

                    That sucks...

                    What does the device manager in Windows say? Maybe there is some USB host controller/hub driver that has become corrupted.

                    1 Reply Last reply Reply Quote 0
                    • zachary715Z
                      zachary715
                      last edited by

                      See if this registry key is present and what it is set to...

                      HKLM\SOFTWARE\Microsoft\PolicyManager\current\device\System
                      Name: AllowStorageCard
                      Type: DWORD
                      Value: 0 for block, 1 for allow

                      JaredBuschJ 1 Reply Last reply Reply Quote 1
                      • JaredBuschJ
                        JaredBusch @zachary715
                        last edited by

                        @zachary715 said in Cannot access USB drive:

                        See if this registry key is present and what it is set to...

                        HKLM\SOFTWARE\Microsoft\PolicyManager\current\device\System
                        Name: AllowStorageCard
                        Type: DWORD
                        Value: 0 for block, 1 for allow

                        I'm all out of ideas..

                        59be3082-bf44-4069-bd4c-f851bee0220e-image.png

                        ObsolesceO 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          Time to take a snap of the registry, then apply the change, then compare them.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Dashrender
                            last edited by

                            @Dashrender said in Cannot access USB drive:

                            Time to take a snap of the registry, then apply the change, then compare them.

                            It is already broke. that will not find a change.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @JaredBusch
                              last edited by

                              @JaredBusch said in Cannot access USB drive:

                              @Dashrender said in Cannot access USB drive:

                              Time to take a snap of the registry, then apply the change, then compare them.

                              It is already broke. that will not find a change.

                              my bad - I meant get a new machine/image, snap before applied.. then apply snap again and compare.

                              1 Reply Last reply Reply Quote 0
                              • ObsolesceO
                                Obsolesce @JaredBusch
                                last edited by

                                @JaredBusch said in Cannot access USB drive:

                                I'm all out of ideas..

                                Try with Rufus on that same device.

                                1 Reply Last reply Reply Quote 0
                                • black3dynamiteB
                                  black3dynamite
                                  last edited by

                                  @JaredBusch said in Cannot access USB drive:

                                  HKLM\SOFTWARE\Microsoft\PolicyManager\current\device\System
                                  Name: AllowStorageCard

                                  @JaredBusch This link is based on XP and 2003 but can't hurt to compare to a working Windows 10 computer with the computer that is working correctly?
                                  https://support.microsoft.com/en-us/help/823732/how-can-i-prevent-users-from-connecting-to-a-usb-storage-device

                                  1 Reply Last reply Reply Quote 0
                                  • dbeatoD
                                    dbeato
                                    last edited by

                                    I know I am late but this is probably what you are experiencing
                                    https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/35053123-have-windows-revert-to-default-settings-when-windo

                                    dbeatoD 1 Reply Last reply Reply Quote 0
                                    • dbeatoD
                                      dbeato @dbeato
                                      last edited by

                                      @dbeato supposedly this is a workaround
                                      https://social.technet.microsoft.com/Forums/en-US/a93b2214-48da-4dbd-89cd-a6b5ef77369f/resetting-device-profiles-without-retiring-device?forum=microsoftintuneprod

                                      JaredBuschJ 1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch @dbeato
                                        last edited by

                                        @dbeato said in Cannot access USB drive:

                                        @dbeato supposedly this is a workaround
                                        https://social.technet.microsoft.com/Forums/en-US/a93b2214-48da-4dbd-89cd-a6b5ef77369f/resetting-device-profiles-without-retiring-device?forum=microsoftintuneprod

                                        Yeah, I was already assuming that, but I've checked every setting I can find related to USB access and made sure they were opened again.

                                        dbeatoD 1 Reply Last reply Reply Quote 1
                                        • dbeatoD
                                          dbeato @JaredBusch
                                          last edited by

                                          @JaredBusch I gotta test with my labs VMs and report findings later.

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by JaredBusch

                                            I still have no luck with this and I cannot find any settings that make any sense.

                                            I've become good friends with CreenConnect's command screen.

                                            #!ps
#maxlength=50000
#timeout=300000
Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\default
Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\current\device

Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\1e05dd5d-a022-46c5-963c-b20de341170f\default\device
Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\2648BF76-DA4B-409A-BFFA-6AF111C298A5\default\device
Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\27A6435B-4F98-4B0C-9EE6-6D2B5A0C7879\default\device
Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\8d196d7f-3eef-48ad-8bea-be749f12d3ad\default\device
Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\8fb7d64e-70fc-4f9d-89ee-d486817534df\default\device
Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\PolicyManager\Providers\fc01e91f-914c-45af-9d7c-0b2e5fbedf62\default\device

                                            e159f088-abf7-45db-addc-1c7f529231fe-image.png

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