Rants
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Yep - sadly it's nearly daily.
I know that people who aren't tech heads can't/won't/probably shouldn't be expected to - but, DAMN how are people employeed in jobs that require the use of the web and a Windows computer and they can't figure out how to change a user to login as themselves, or when the homepage of the browser isn't a search engine - they lose their mind saying "I don't know how to get to google"
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What gets me is when people get dumbfounded when you ask them how they do something they do daily on, for example, some proprietary application. Or even asking someone to replicate an issue, they look at you like you just asked them to take Atlas' place.
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In this case it's not just the users, though they do add quite a bit of it. It's also hardware and software issues - so it's a Vendor Issue... and in this case. It's a Micro$oft issue.
I've logged two eight hour days in the last twenty-four hours... no biggie.. I've done my fair share of them. But dealing with M$ is not always the most straight forward or easiest. I've put my phone on DnD (let the firey dragons deal with vm) while I deal with it.
What's the point in copying the User profile, saving the OUTLOOK data folder, making a .PST export if the damn calendar isn't going to go with it. This really shows the limitations of NOT having Exchange in a business environment...
And he makes the sixth (sith) person to hunt me down this morning.. I don't mind the lack of sleep.. but how about you leave me be a while....
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Hold on.. are you saying the calendar wasn't in the PST?
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@Dashrender said:
Hold on.. are you saying the calendar wasn't in the PST?
Seemingly not. Which is why so much irritation regarding the matter. It's not rocket science.. It's just a D*^@M .PST file. how difficult is that,.. especially when you not only export it, but copy the whole folder offline.
I'm still searching for it. I don't have the original system since it was a suspected rootkit / zombie / malware / IDKoC system. I backed up the 'normal file locations' and nuked it - partition table and all... Only thing I didn't do was a DoD level wipe.
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@g.jacobse said:
@Dashrender said:
Hold on.. are you saying the calendar wasn't in the PST?
Seemingly not. Which is why so much irritation regarding the matter. It's not rocket science.. It's just a D*^@M .PST file. how difficult is that,.. especially when you not only export it, but copy the whole folder offline.
I'm still searching for it. I don't have the original system since it was a suspected rootkit / zombie / malware / IDKoC system. I backed up the 'normal file locations' and nuked it - partition table and all... Only thing I didn't do was a DoD level wipe.
What are you using for email that doesn't have a calendar function built into it? It was a local calendar?!
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@ajstringham said:
@g.jacobse said:
@Dashrender said:
Hold on.. are you saying the calendar wasn't in the PST?
Seemingly not. Which is why so much irritation regarding the matter. It's not rocket science.. It's just a D*^@M .PST file. how difficult is that,.. especially when you not only export it, but copy the whole folder offline.
I'm still searching for it. I don't have the original system since it was a suspected rootkit / zombie / malware / IDKoC system. I backed up the 'normal file locations' and nuked it - partition table and all... Only thing I didn't do was a DoD level wipe.
What are you using for email that doesn't have a calendar function built into it? It was a local calendar?!
Yes - I am still in the process of migrating from POP/IMAP email. Only a few people used (Outlook) Calendars, which was in local PST files. Once I get things imported into O365 it won't be much of an issue. But It's a long row to hoe when you have 160 people in 9 counties and '6' dozen offices. The O365 migration script is running and pulling mail from the host, but of course, Calendars are on a POP host.... But it's getting there.
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What email other than Exchange email has an included calendar function?
IMAP and POP3 definitely don't have calendars as part of the protocol.
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Google has it included, and they use IMAP, or optionally POP. Granted, I know an @gmail address isn't for business but maybe it was Google Apps or something.
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I know google has a calendar, sure, so do a lot of webmail solutions, but you can't sync that calendar using POP3 or IMAP, you have to use another sync mechanism.
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@Dashrender said:
I know google has a calendar, sure, so do a lot of webmail solutions, but you can't sync that calendar using POP3 or IMAP, you have to use another sync mechanism.
Ah, ok. I see what you mean. That is true.
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@Dashrender said:
Yep - sadly it's nearly daily.
I know that people who aren't tech heads can't/won't/probably shouldn't be expected to - but, DAMN how are people employeed in jobs that require the use of the web and a Windows computer and they can't figure out how to change a user to login as themselves, or when the homepage of the browser isn't a search engine - they lose their mind saying "I don't know how to get to google"
Speaking "people employed in jobs for a year"
almost everyday our drama at work like this.
take note all of these people are SENIOR most of them 2 to 14 years been working here so lets call them
User1: I need to zipped files blah blah..can you help me to do it faster?
User2: (Sent Skype message in group chat ) " Do we have internet connection?
User3: Can you give me a better internet connection?
User4: Can you login my skype account?
User5: Can you scan and print my report,etc, time in motion blahh blah..
User6: Can you assist me to change my user password?
User7: Just stay here for a bit,if your here everything works fineYes Job security lols
Happy Weekend..
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@Dashrender IMAP can sync calendars. POP3 can't though. Well not officially but I know I've see some custom solutions do it since IMAP supports folders it can make another folder with emails for each event that is hidden to the user. It's probably poor sync quality though.
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@ajstringham said:
Google has it included, and they use IMAP, or optionally POP. Granted, I know an @gmail address isn't for business but maybe it was Google Apps or something.
Google using IMAP is like saying that Exchange uses IMAP. All commercial email solutions use IMAP, it is the lowest common denominator for serious email. Whether you use the top end commercial email systems, hosted, on premise, open source, proprietary, doesn't matter. IMAP is ubiquitous. Even the rock bottom bare systems with no interface (Sendmail + Cyrus) provide IMAP.
What makes Google and Exchange special is that IMAP is a fallback, not their primary mechanism. Even Zimbra doesn't use it as the primary. Nor does Rackspace (they use ActiveSync.)
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@scottalanmiller Same with Zoho Email it uses ActiveSync as well.
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@thecreativeone91 said:
@scottalanmiller Same with Zoho Email it uses ActiveSync as well.
That's becoming pretty standard these days. So many services uses it for the clients, like Outlook.
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I didn't know that Google used ActiveSync.
As for Rackspace using it - yeah they do, but they charge you for that type of access, it's not in their baseline package.
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@Dashrender It's in their baseline for Exchange ;). Rackspace email is good if you have managment that needs exchange and a bunch of workers that just need pop/imap or web mail as you can save money with their hybrid system.
Rackspace is generally one of the more expensive hosts for most things though.
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@Dashrender said:
I didn't know that Google used ActiveSync.
As for Rackspace using it - yeah they do, but they charge you for that type of access, it's not in their baseline package.
True but it is super cheap.
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@scottalanmiller said:
@Dashrender said:
I didn't know that Google used ActiveSync.
As for Rackspace using it - yeah they do, but they charge you for that type of access, it's not in their baseline package.
True but it is super cheap.
Yeah, it's $2/month vs. $1/month. Not exactly breaking the bank.
