Server Monitoring
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Timely topic for me. I've been using SpiceWorks help desk for many years to monitor my network/workstations/servers and to track my issues. No one here uses it to OPEN TICKETS and as Scott mentioned earlier, I believe the desktop version of the Help Desk is dead. I looked at going to the cloud version but I didn't want to have to load an agent on all devices.
We are firmly into Office 365 (E1 and E3) and I've considered using Microsoft To-Do/Planner (and Maybe a SharePoint Teams List) for my day to day stuff and to also look up historical records. But I don't want to lose my sever/workstation/network scanner as it has provided good info when I needed it. So, I'm looking for something to scan my entire network, similar to SpiceWorks help desk and just keep my to-do list separate.
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@garak0410 said in Server Monitoring:
So, I'm looking for something to scan my entire network, similar to SpiceWorks help desk and just keep my to-do list separate.
Not sure anything is really all that similar. Zabbix and Zenoss are powerful, but very different. Some RMM tools are similar, but don't have the same coverage for networking gear.
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@garak0410 said in Server Monitoring:
I looked at going to the cloud version but I didn't want to have to load an agent on all devices.
There is no cloud version of the traditional SW product. Never was. Not from SW, anyway. Third parties (like NTG) used to do a hosted SW product, but because of the Windows Server requirement for SW, the cost of hosting an instance was insane and not very popular at all. To get the performance necessary to make it really work, it was not viable on cloud so had to be colo. And then licensing was a bear.
There are some isolated cloud products and a cloud ticketing system, but nothing comparable to the traditional software system and AFAIK nothing that uses agents.
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I am looking into PDQ Inventory to replace SW inventory.
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@wrx7m I dont use Inventory but I do use Deploy for some of our things here. That product works great so I would think Inventory would be great also if your looking at them.
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@wrx7m said in Server Monitoring:
I am looking into PDQ Inventory to replace SW inventory.
Free, or paid?
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@scottalanmiller said in Server Monitoring:
@wrx7m said in Server Monitoring:
I am looking into PDQ Inventory to replace SW inventory.
Free, or paid?
Even the free one far surpasses the SW inventory thing. No ticketing, but lots of info on your systems.
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@RojoLoco said in Server Monitoring:
@scottalanmiller said in Server Monitoring:
@wrx7m said in Server Monitoring:
I am looking into PDQ Inventory to replace SW inventory.
Free, or paid?
Even the free one far surpasses the SW inventory thing. No ticketing, but lots of info on your systems.
Even before you said this, I had it deploying so that I could play with it. Pretty sure I've used it in the past, but not sure when. Trying it out to see how it is.
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@scottalanmiller said in Server Monitoring:
@RojoLoco said in Server Monitoring:
@scottalanmiller said in Server Monitoring:
@wrx7m said in Server Monitoring:
I am looking into PDQ Inventory to replace SW inventory.
Free, or paid?
Even the free one far surpasses the SW inventory thing. No ticketing, but lots of info on your systems.
Even before you said this, I had it deploying so that I could play with it. Pretty sure I've used it in the past, but not sure when. Trying it out to see how it is.
I'm a fan. After you scan, go in and "edit columns". Lots of categories available, like BIOS version, serial number (gets dell service tags), uptime, etc.
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@scottalanmiller Enterprise
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@jmoore said in Server Monitoring:
@wrx7m I dont use Inventory but I do use Deploy for some of our things here. That product works great so I would think Inventory would be great also if your looking at them.
I am also using PDQ Deploy for tons of stuff. I use it every day. That is one reason I want the Inventory product. At $500 a year (per admin), it is a bargain.
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@wrx7m said in Server Monitoring:
That is one reason I want the Inventory product. At $500 a year (per admin), it is a bargain.
I should know this, but, how many end points are you collecting with that?
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@scottalanmiller said in Server Monitoring:
@wrx7m said in Server Monitoring:
That is one reason I want the Inventory product. At $500 a year (per admin), it is a bargain.
I should know this, but, how many end points are you collecting with that?
I have about 120 clients, 3 ESXi hosts and about 25 VMs. Plus voice, network devices, printers, etc.
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The free version isn't doing anything for me. It scans the machine it is on, but nothing else. Hmmm....
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@scottalanmiller did you click "add computers" and then do that?
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@RojoLoco said in Server Monitoring:
@scottalanmiller did you click "add computers" and then do that?
Oh sure, it sounds obvious when YOU say it.
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@scottalanmiller said in Server Monitoring:
@RojoLoco said in Server Monitoring:
@scottalanmiller did you click "add computers" and then do that?
Oh sure, it sounds obvious when YOU say it.
The process is quite convoluted....
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Nice tool, but Windows only. Good for a lot of things, but not as inclusive as SW was. Getting Windows, Mac, Linux, networking all in one is really nice. Even if it doesn't get much info on them, tracking even just that something is a phone can be enough.
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@scottalanmiller said in Server Monitoring:
Nice tool, but Windows only. Good for a lot of things, but not as inclusive as SW was. Getting Windows, Mac, Linux, networking all in one is really nice. Even if it doesn't get much info on them, tracking even just that something is a phone can be enough.
Yeah, I have a few Macs and Linux systems.
