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    Printer Issue

    Scheduled Pinned Locked Moved IT Discussion
    print serverserver 2012canon image runnerprint driver
    35 Posts 11 Posters 5.0k Views
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    • Minion QueenM
      Minion Queen @scottalanmiller
      last edited by

      @scottalanmiller said in Printer Issue:

      Are all of the printing issues from MS Office products? Maybe try an MS Office repair.

      No they are from various places, PDF's, excel, word, emails, notepad just no go on printing.

      1 Reply Last reply Reply Quote 0
      • coliverC
        coliver
        last edited by

        Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

        Minion QueenM 1 Reply Last reply Reply Quote 0
        • Minion QueenM
          Minion Queen @coliver
          last edited by

          @coliver said in Printer Issue:

          Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

          Wouldn't that affect all the machines though not just these 3 ?

          coliverC 1 Reply Last reply Reply Quote 0
          • coliverC
            coliver @Minion Queen
            last edited by

            @minion-queen said in Printer Issue:

            @coliver said in Printer Issue:

            Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

            Wouldn't that affect all the machines though not just these 3 ?

            It should yes.

            Minion QueenM gjacobseG 2 Replies Last reply Reply Quote 0
            • Minion QueenM
              Minion Queen @coliver
              last edited by

              @coliver said in Printer Issue:

              @minion-queen said in Printer Issue:

              @coliver said in Printer Issue:

              Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

              Wouldn't that affect all the machines though not just these 3 ?

              It should yes.

              Ugh

              1 Reply Last reply Reply Quote 0
              • Mike DavisM
                Mike Davis
                last edited by

                If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

                scottalanmillerS Minion QueenM gjacobseG 3 Replies Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller @Mike Davis
                  last edited by

                  @mike-davis said in Printer Issue:

                  If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

                  Wouldn't be the first time finding that this week.

                  1 Reply Last reply Reply Quote 0
                  • Minion QueenM
                    Minion Queen @Mike Davis
                    last edited by

                    @mike-davis said in Printer Issue:

                    If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

                    Thank you I will take a look at that!

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Just verified that it is DHCP, good guess though.

                      1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis
                        last edited by

                        Is printer set up as a shared printer off a print server, or is it being pushed out as a local printer with a TCP/IP print queue?

                        1 Reply Last reply Reply Quote 0
                        • black3dynamiteB
                          black3dynamite
                          last edited by

                          Can you do a print test page?
                          Is the printer set as the default printer?

                          Minion QueenM scottalanmillerS 2 Replies Last reply Reply Quote 0
                          • AdamFA
                            AdamF
                            last edited by

                            Instinctively, I just want to downvote this post, because I hate printers so much.

                            Minion QueenM 1 Reply Last reply Reply Quote 1
                            • Minion QueenM
                              Minion Queen @black3dynamite
                              last edited by

                              @black3dynamite said in Printer Issue:

                              Can you do a print test page?
                              Is the printer set as the default printer?

                              No to test page yes to the default printer.

                              1 Reply Last reply Reply Quote 0
                              • Minion QueenM
                                Minion Queen @AdamF
                                last edited by

                                @fuznutz04 said in Printer Issue:

                                Instinctively, I just want to downvote this post, because I hate printers so much.

                                OH ME TOO!!!!

                                1 Reply Last reply Reply Quote 0
                                • jt1001001J
                                  jt1001001
                                  last edited by

                                  Power cycle the printer itself, even though some user can print to it I have seen a power cycle fix weird print server issues

                                  1 Reply Last reply Reply Quote 0
                                  • Minion QueenM
                                    Minion Queen
                                    last edited by

                                    Now we have people having printer issues all over the building. I hate printers.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @black3dynamite
                                      last edited by

                                      @black3dynamite said in Printer Issue:

                                      Can you do a print test page?
                                      Is the printer set as the default printer?

                                      Nothing come out for the test page.

                                      1 Reply Last reply Reply Quote 0
                                      • black3dynamiteB
                                        black3dynamite
                                        last edited by black3dynamite

                                        Instead of \\server-dns\printshare, try \\server-ip\printshare

                                        1 Reply Last reply Reply Quote 0
                                        • AdamFA
                                          AdamF
                                          last edited by

                                          0_1523650435361_giphy.gif

                                          1 Reply Last reply Reply Quote 1
                                          • Minion QueenM
                                            Minion Queen
                                            last edited by

                                            Ok I finally got a test print to work, from the Print Server it's self.

                                            But still can't print from the desktops.

                                            All the printers that are down are the same model.

                                            Mike DavisM dbeatoD 2 Replies Last reply Reply Quote 0
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