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    Using Mattermost or RocketChat in a college environment

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    • N
      NashBrydges
      last edited by

      Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

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        black3dynamite @NashBrydges
        last edited by

        @nashbrydges said in Using Mattermost or RocketChat in a college environment:

        Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

        Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

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          black3dynamite
          last edited by

          Chances are we will eventually be using Microsoft Teams since we are heavy invested in the Microsoft ecosystem.

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          • N
            NashBrydges
            last edited by

            @black3dynamite said in Using Mattermost or RocketChat in a college environment:

            @nashbrydges said in Using Mattermost or RocketChat in a college environment:

            Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

            Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

            They don't consider it a bug. Here is their response to my question back in August.

            https://github.com/mattermost/mattermost-server/issues/7139#issuecomment-320931644

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              black3dynamite @NashBrydges
              last edited by

              @nashbrydges said in Using Mattermost or RocketChat in a college environment:

              @black3dynamite said in Using Mattermost or RocketChat in a college environment:

              @nashbrydges said in Using Mattermost or RocketChat in a college environment:

              Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

              Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

              They don't consider it a bug. Here is their response to my question back in August.

              https://github.com/mattermost/mattermost-server/issues/7139#issuecomment-320931644

              That’s to bad. An option button to purge deleted items would be awesome. We have to manually delete them from the database?

              N 3 Replies Last reply Reply Quote 0
              • N
                NashBrydges @black3dynamite
                last edited by

                @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                Something to keep in mind with Mattermost is that if you plan on using it with attachments, if you delete any message or channel with attachments, the attachments are never removed from the application. You'll end-up with a constantly growing need for space if your use is attachment heavy. That's been confirmed with the Mattermost team. Haven't tested that with Rocket.Chat.

                Is Mattermost team working on a fix? Would it be best just blocking the ability to use attachments?

                They don't consider it a bug. Here is their response to my question back in August.

                https://github.com/mattermost/mattermost-server/issues/7139#issuecomment-320931644

                That’s to bad. An option button to purge deleted items would be awesome. We have to manually delete them from the database?

                Attachments are saved in folders with the same name as the comment and team it is associated with. The problem is that those are server generated IDs and do not use the team names or anything. What you have to do is figure out what items are orphaned items in the database and delete those folders either one at a time or script the process. It's an ugly, manual process that I haven't even had time to look into automating in any kind of useful way.

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                • N
                  NashBrydges @black3dynamite
                  last edited by

                  @black3dynamite Here is an example...

                  0_1509208330845_2eb7f10a-d6e4-4c79-af36-ac54e3bd6027-image.png

                  Where in my case you'd find these files...

                  0_1509208359340_2c81f05c-8b79-4aaa-9739-0114f064ccf9-image.png

                  The top file is the test image I uploaded while the other 2 are system generated.

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                  • N
                    NashBrydges @black3dynamite
                    last edited by

                    @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

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                    • S
                      scottalanmiller @NashBrydges
                      last edited by

                      @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                      @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

                      We use Rocket to talk but put all files in NextCloud.

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                      • B
                        black3dynamite @scottalanmiller
                        last edited by

                        @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

                        @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                        @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

                        We use Rocket to talk but put all files in NextCloud.

                        I can only imagine that users who is using Microsoft Teams would probably do the same with OneDrive?

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                        • S
                          scottalanmiller @black3dynamite
                          last edited by

                          @black3dynamite said in Using Mattermost or RocketChat in a college environment:

                          @scottalanmiller said in Using Mattermost or RocketChat in a college environment:

                          @nashbrydges said in Using Mattermost or RocketChat in a college environment:

                          @black3dynamite Don't get me wrong, I'm not suggesting that you not use Mattermost. In fact, it's been our choice for my team for a few months. But the issue with attachments is something that I hope they'll address in a future release. For now, we use Alfresco for file management and instead of adding attachments to Mattermost, we use links to Alfresco hosted files instead.

                          We use Rocket to talk but put all files in NextCloud.

                          I can only imagine that users who is using Microsoft Teams would probably do the same with OneDrive?

                          Yes, similar process.

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