Sodium Ticket Status
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There's an issue with the ticket status getting changed to Open whenever a ticket is edited and then saved.
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@danp said in Sodium Ticket Status:
There's an issue with the ticket status getting changed to Open whenever a ticket is edited and then saved.
Interesting. I'm not able to repro the issue yet. What browser are you using?
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@quixoticjeremy FF 54. Also just replicated in Chrome 60.0.3112.113
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@danp And this is from any previous status or just one in particular?
edit: (not that I think this would matter but I'm trying to make sure I have the whole picture).
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@quixoticjeremy IIRC, it's from any previous state.
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@danp Alright, I'm going to keep trying to repro the issue. I'll keep you posted on this one.
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@quixoticjeremy Appears to only occur under some situations. For example --
- Select a ticket from the upper list
- Edit it, change the status to In Progress, and then save the ticket
At this point, you can click the edit icon and the ticket status is correctly maintained as In Progress. However, if you switch tickets and then come back to the current one before clicking edit, then the incorrect ticket status is shown (Open vs In Progress).
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@danp said in Sodium Ticket Status:
@quixoticjeremy Appears to only occur under some situations. For example --
- Select a ticket from the upper list
- Edit it, change the status to In Progress, and then save the ticket
At this point, you can click the edit icon and the ticket status is correctly maintained as In Progress. However, if you switch tickets and then come back to the current one before clicking edit, then the incorrect ticket status is shown (Open vs In Progress).
I think I see what is going on now, this is actually a symptom of another issue. Might take a tiny bit to fix but this will get resolved shortly.
