Rackspace goes down
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That's a huge outage. And highlights how big licensing risk is.
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I don't know how any company can trust them for critical infrastructure with this kind of oversight. And it took them 3 hours to figure it out? Yeah, that's bad.
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@pchiodo said in Rackspace goes down:
I don't know how any company can trust them for critical infrastructure with this kind of oversight. And it took them 3 hours to figure it out? Yeah, that's bad.
They've been having major issues for years. When I was at the big web firm we'd lose RS systems all the time. They had no clue what they were doing.
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We gave up on them two years ago. We don't consider them viable. Maybe on par with Azure, but we avoid both.
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Agreed - I dumped them too about two years ago. We had a consultant that was trying to push us to Azure. They didn't last long. Once they started getting real questions they knew they picked the wrong place.
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@pchiodo said in Rackspace goes down:
Agreed - I dumped them too about two years ago. We had a consultant that was trying to push us to Azure. They didn't last long. Once they started getting real questions they knew they picked the wrong place.
Plenty of good choices. AWS, Vultr, Linode are at the top of my list.
DO, Softlayer, all good too.
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The comments on that article make my brain sad.
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@stacksofplates said in Rackspace goes down:
The comments on that article make my brain sad.
True... but you gotta admit the first few twitter images are kinda funny.
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The word "licensing" doesn't appear anywhere on the linked status page.
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@EddieJennings said in Rackspace goes down:
The word "licensing" doesn't appear anywhere on the linked status page.
"The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."
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We have a customer that likes them with very few issues they have had.
On the plus side they were able to migrate our customer from Exchange 2007 that requires db dismount to do a move request to 2016 all on the fly without taken them down and they could use web mail at least for business as usual. So that was pretty slick! -
Im not sure they lose their credibility.
Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it. -
@momurda said in Rackspace goes down:
Im not sure they lose their credibility.
Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it.Four times the price as what? Only Rackspace offers email at 1/4 the price of O365. O365 is cheaper than Gmail.
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@scottalanmiller said in Rackspace goes down:
@EddieJennings said in Rackspace goes down:
The word "licensing" doesn't appear anywhere on the linked status page.
"The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."
I'll have to look again when I get home. I search for the text licensing on that page and Firefox found nothing.
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@momurda said in Rackspace goes down:
Im not sure they lose their credibility.
Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it.4x the price compared to what? some non exchange service? RS is only $1/u/m for the SW or inside knowledge folks.. and even that isn't true anymore I don't think.. I think they upped the price. And worse, RS also just got rid of the ActiveSync option for non Exchange users.
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@Dashrender said in Rackspace goes down:
@momurda said in Rackspace goes down:
Im not sure they lose their credibility.
Exchange Online/Outlook 365 seems to go down for some people once a week, yet people still flock to pay 4x the price for it.4x the price compared to what? some non exchange service? RS is only $1/u/m for the SW or inside knowledge folks.. and even that isn't true anymore I don't think.. I think they upped the price. And worse, RS also just got rid of the ActiveSync option for non Exchange users.
And it was offline for three hours this morning
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@EddieJennings said in Rackspace goes down:
@scottalanmiller said in Rackspace goes down:
@EddieJennings said in Rackspace goes down:
The word "licensing" doesn't appear anywhere on the linked status page.
"The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."
I'll have to look again when I get home. I search for the text licensing on that page and Firefox found nothing.
Yeah. I thought licensing was also supposed to be mentioned at the link that was posted in the article, which it isn't.
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@EddieJennings said in Rackspace goes down:
@EddieJennings said in Rackspace goes down:
@scottalanmiller said in Rackspace goes down:
@EddieJennings said in Rackspace goes down:
The word "licensing" doesn't appear anywhere on the linked status page.
"The firm later identified the root cause of the networking issues, as being due to a licensing issue with a third party vendor over its cloud balancers."
I'll have to look again when I get home. I search for the text licensing on that page and Firefox found nothing.
Yeah. I thought licensing was also supposed to be mentioned at the link that was posted in the article, which it isn't.
Oh, no, it was the article itself.
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I used the article to reiterate to my superiors that "licensing matters"
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@EddieJennings said in Rackspace goes down:
I used the article to reiterate to my superiors that "licensing matters"
And licensing is a risk, one that needs to be factored in to buying decisions.
