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    British Airways Down from Computer Failure

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    • scottalanmillerS
      scottalanmiller @Jimmy9008
      last edited by

      @Jimmy9008 said in British Airways Down from Computer Failure:

      I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
      I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

      I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

      That's a pretty major failure, and... no generators?

      JaredBuschJ coliverC 2 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @scottalanmiller
        last edited by

        @scottalanmiller said in British Airways Down from Computer Failure:

        @Jimmy9008 said in British Airways Down from Computer Failure:

        I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
        I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

        I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

        That's a pretty major failure, and... no generators?

        No one said no generators.

        1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @scottalanmiller
          last edited by

          @scottalanmiller said in British Airways Down from Computer Failure:

          @Jimmy9008 said in British Airways Down from Computer Failure:

          I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
          I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

          I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

          That's a pretty major failure, and... no generators?

          Haven't read anything about it yet. If the UPS failed it might have been upstream power, like a transfer switch or something similar, that also failed.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            Until/If they announce something, it is all speculation.

            That said, I have seen more than one site where the entire power ecosystem was not designed as a whole, and it causes these kinds of problems.

            Since it sounds like it was all in one place, they most likely have one of the huge APC cabinets powering multiple racks, and it went out. On site generators cannot do shit for that.

            Poor planning on separating power to different buses and such.

            1 Reply Last reply Reply Quote 3
            • scottalanmillerS
              scottalanmiller
              last edited by

              https://www.gdwnet.com/2017/05/27/reviewing-the-british-airways-it-failure/

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller
                last edited by

                British Airways says IT chaos was caused by human error
                http://www.bbc.co.uk/news/business-40159202

                travisdh1T KyleK 2 Replies Last reply Reply Quote 0
                • travisdh1T
                  travisdh1 @scottalanmiller
                  last edited by

                  @scottalanmiller said in British Airways Down from Computer Failure:

                  British Airways says IT chaos was caused by human error
                  http://www.bbc.co.uk/news/business-40159202

                  Thank you captain obvious.

                  1 Reply Last reply Reply Quote 0
                  • KyleK
                    Kyle @scottalanmiller
                    last edited by

                    @scottalanmiller Seems like a huge failure to plan for such a large company.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Kyle
                      last edited by

                      @Kyle said in British Airways Down from Computer Failure:

                      @scottalanmiller Seems like a huge failure to plan for such a large company.

                      Whoa, look who showed up! A wild Kyle appears.

                      KyleK 1 Reply Last reply Reply Quote 1
                      • KyleK
                        Kyle @scottalanmiller
                        last edited by

                        @scottalanmiller A wild Kyle has been pretty bad off here lately and just now trying to swing things back around. I am so sick of doctors in what I can only describe as professional malpractice at the highest.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @Kyle
                          last edited by

                          @Kyle said in British Airways Down from Computer Failure:

                          @scottalanmiller A wild Kyle has been pretty bad off here lately and just now trying to swing things back around. I am so sick of doctors in what I can only describe as professional malpractice at the highest.

                          😞 I hear ya. Sorry that it has been so bad. We are all pulling for you.

                          I'm back in Texas now, not so far away.

                          1 Reply Last reply Reply Quote 1
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