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    ShadowProtect Recovery Environment

    IT Discussion
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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      Ok so I have a system I'm testing with, and I'm kind of stumped as to what is occurring.

      I can boot into the recovery environment without issue (liveCD), but when I go to launch the application, it opens and then immediately closes (it being the application within the environment).

      Any ideas?

      1 Reply Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403
        last edited by

        So attempting to run the recovery application manually (CLI)

        I get an output of segmentation fault. Of course there is nothing (that I've been able to find) that explains what this issue is.

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        • dafyreD
          dafyre
          last edited by

          Tried recreating the recovery media?

          DustinB3403D 1 Reply Last reply Reply Quote 1
          • DustinB3403D
            DustinB3403 @dafyre
            last edited by

            @dafyre Yep.

            Also it's just an iso that you mount as a CD into the VM.

            dafyreD 1 Reply Last reply Reply Quote 0
            • dafyreD
              dafyre @DustinB3403
              last edited by

              @DustinB3403 said in ShadowProtect Recovery Environment:

              @dafyre Yep.

              Also it's just an iso that you mount as a CD into the VM.

              How much RAM in the VM? I know that some Recovery CD's need a gig or 2 of ram.

              DustinB3403D 1 Reply Last reply Reply Quote 1
              • DustinB3403D
                DustinB3403 @dafyre
                last edited by

                @dafyre said in ShadowProtect Recovery Environment:

                @DustinB3403 said in ShadowProtect Recovery Environment:

                @dafyre Yep.

                Also it's just an iso that you mount as a CD into the VM.

                How much RAM in the VM? I know that some Recovery CD's need a gig or 2 of ram.

                8GB. I'm re-restoring my backup and will test with it. As it doesn't really make any sense as to what is causing this.

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                • DustinB3403D
                  DustinB3403
                  last edited by

                  0_1485806052337_XenCenterMain_2017-01-30_14-54-01.png

                  This is the live environment.... and clicking the ICON does nothing.

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    Still same issue...

                    I'm curious if there is something bugged with this VM, It was pulled out of HV, and imported into XS.

                    .. . .

                    dafyreD 1 Reply Last reply Reply Quote 0
                    • dafyreD
                      dafyre @DustinB3403
                      last edited by

                      @DustinB3403 said in ShadowProtect Recovery Environment:

                      Still same issue...

                      I'm curious if there is something bugged with this VM, It was pulled out of HV, and imported into XS.

                      .. . .

                      Possible, but that shouldn't stop the Application from running... at least I wouldn't think.

                      DustinB3403D 1 Reply Last reply Reply Quote 1
                      • DustinB3403D
                        DustinB3403 @dafyre
                        last edited by DustinB3403

                        @dafyre That's the same thing I'm thinking, unless something inside of the VM, isn't visible for some reason....

                        Like the NIC or local storage.

                        I tested the recovery iso on a different VM (not pulled out of Hyper-V) and it works...

                        dafyreD 1 Reply Last reply Reply Quote 0
                        • dafyreD
                          dafyre @DustinB3403
                          last edited by dafyre

                          @DustinB3403 said in ShadowProtect Recovery Environment:

                          @dafyre That's the same thing I'm thinking, unless something inside of the VM, isn't visible for some reason....

                          Like the NIC or local storage.

                          I tested the recovery iso on a different VM (not pulled out of Hyper-V) and it works...

                          Make a New VM and restore into that? ....

                          Edit: Or link it to the original HD image giving you the problem.

                          1 Reply Last reply Reply Quote 2
                          • DustinB3403D
                            DustinB3403
                            last edited by

                            @dafyre that is worth a shot.

                            I'll give it a try.

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              Same issue in a brand new VM, and with a different download of the recovery environment.

                              dafyreD 1 Reply Last reply Reply Quote 0
                              • dafyreD
                                dafyre @DustinB3403
                                last edited by

                                @DustinB3403 said in ShadowProtect Recovery Environment:

                                Same issue in a brand new VM, and with a different download of the recovery environment.

                                Linked to original disk image, or created a new one?

                                DustinB3403D 1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @dafyre
                                  last edited by

                                  @dafyre said in ShadowProtect Recovery Environment:

                                  @DustinB3403 said in ShadowProtect Recovery Environment:

                                  Same issue in a brand new VM, and with a different download of the recovery environment.

                                  Linked to original disk image, or created a new one?

                                  fresh download.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    did you use the old VDI?

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @Dashrender
                                      last edited by

                                      @Dashrender said in ShadowProtect Recovery Environment:

                                      did you use the old VDI?

                                      Same results with old VM, brand new (empty VM) and new and old ISO.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @DustinB3403
                                        last edited by

                                        @DustinB3403 said in ShadowProtect Recovery Environment:

                                        @Dashrender said in ShadowProtect Recovery Environment:

                                        did you use the old VDI?

                                        Same results with old VM, brand new (empty VM) and new and old ISO.

                                        Try less RAM.

                                        DustinB3403D 1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @Dashrender
                                          last edited by

                                          @Dashrender Just tried that, same thing.

                                          Also tried this on different hosts (non-similar hardware) same results.

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                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            so you have a different old VM that it does work on, but all the new ones don't work.. weird. I'd say bad ISO.

                                            DustinB3403D 1 Reply Last reply Reply Quote 0
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