XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!
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@seal Just came across these two items on the SAN interface. Dental_Data, Spindlemedia, are critical and it looks like those VDs failed.
PROFILE FOR STORAGE ARRAY: MDS-Spindle01 (12/27/16 3:28:58 PM) STANDARD VIRTUAL DISKS------------------------------ SUMMARY Number of standard virtual disks: 3 See other Virtual Disks sub-tabs for premium feature information. NAME STATUS CAPACITY RAID LEVEL DISK GROUP DRIVE TYPE Dental_Data Failed 1.495 TB 5 0 SAS SpindleMedia Failed 2.862 TB 5 0 SAS Virtual Failed 1.367 TB 5 0 SAS DETAILS Virtual Disk name: Dental_Data Virtual Disk status: Failed Capacity: 1.495 TB Virtual Disk world-wide identifier: 60:02:4e:80:00:7b:78:6a:00:00:04:13:4a:96:70:f3 Subsystem ID (SSID): 1 Associated disk group: 0 RAID level: 5 Physical Disk type: Serial Attached SCSI (SAS) Enclosure loss protection: No Preferred owner: RAID Controller Module in slot 1 Current owner: RAID Controller Module in slot 1 Segment size: 128 KB Capacity reserved for future segment size changes: Yes Maximum future segment size: 2,048 KB Modification priority: High Read cache: Enabled Write cache: Enabled Write cache without batteries: Disabled Write cache with mirroring: Enabled Flush write cache after (in seconds): 10.00 Dynamic cache read prefetch: Enabled Enable background media scan: Enabled Media scan with consistency check: Enabled Pre-Read consistency check: Disabled Virtual Disk name: SpindleMedia Virtual Disk status: Failed Capacity: 2.862 TB Virtual Disk world-wide identifier: 60:02:4e:80:00:70:ed:06:00:00:07:f5:4d:ba:7b:fb Subsystem ID (SSID): 2 Associated disk group: 0 RAID level: 5 Physical Disk type: Serial Attached SCSI (SAS) Enclosure loss protection: No Preferred owner: RAID Controller Module in slot 0 Current owner: RAID Controller Module in slot 1 Segment size: 128 KB Capacity reserved for future segment size changes: Yes Maximum future segment size: 2,048 KB Modification priority: High Read cache: Enabled Write cache: Enabled Write cache without batteries: Disabled Write cache with mirroring: Enabled Flush write cache after (in seconds): 10.00 Dynamic cache read prefetch: Enabled Enable background media scan: Enabled Media scan with consistency check: Enabled Pre-Read consistency check: Disabled Virtual Disk name: Virtual Virtual Disk status: Failed Capacity: 1.367 TB Virtual Disk world-wide identifier: 60:02:4e:80:00:70:ed:06:00:00:04:31:4a:96:73:09 Subsystem ID (SSID): 0 Associated disk group: 0 RAID level: 5 Physical Disk type: Serial Attached SCSI (SAS) Enclosure loss protection: No Preferred owner: RAID Controller Module in slot 0 Current owner: RAID Controller Module in slot 1 Segment size: 128 KB Capacity reserved for future segment size changes: Yes Maximum future segment size: 2,048 KB Modification priority: High Read cache: Enabled Write cache: Enabled Write cache without batteries: Disabled Write cache with mirroring: Enabled Flush write cache after (in seconds): 10.00 Dynamic cache read prefetch: Enabled Enable background media scan: Enabled Media scan with consistency check: Enabled Pre-Read consistency check: Disabled
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Oh look, on top of everything else, they left you with RAID 5, too. Figures. Whoever set this up really set you up for failure.
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Your predecessor definitely pulled this on you: https://mangolassi.it/topic/11852/why-it-builds-a-house-of-cards
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Looks like, on top of other problems, the SAN has died. It's hard to tell from this, but it looks like those are the LUNs that hold all of your VMs?
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So 2 drives failed at once? You should be able to go into the server room and see some sort of blinky light pattern that indicates what/how many drives are gone.
Did you lose a RAID Controller? -
Dear God I pray that you have backups outside of the environment. Please tell me that you do. Another NAS, tapes, diskettes, something?
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@momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
So 2 drives failed at once? You should be able to go into the server room and see some sort of blinky light pattern that indicates what/how many drives are gone.
Did you lose a RAID Controller?It's a dual controller device. So in theory it should fail over. But in reality, they rarely do.
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@NerdyDad said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
Dear God I pray that you have backups outside of the environment. Please tell me that you do. Another NAS, tapes, diskettes, something?
At this point, recovering from backup to a new cluster might be the best way to go. The SAN is worthless if the arrays have failed. And the local servers probably don't have the necessary storage to run without it. If the array is really lost, the old hardware has probably dropped to a zero value level. Time to get something new in and recover to that ASAP.
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@scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
@momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
So 2 drives failed at once? You should be able to go into the server room and see some sort of blinky light pattern that indicates what/how many drives are gone.
Did you lose a RAID Controller?It's a dual controller device. So in theory it should fail over. But in reality, they rarely do.
But if drives are lost, that won't help.
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Isn't this saying the virtual drives for each failed? This should be different than a physical drive failure, right? Or am I reading something wrong?
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@scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
@CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
Having been through this once before, and learning the hard way, I do normally have a physical DC.
This is absolutely the wrong response. You should never have a physical DC, ever. There is zero issues here with virtualization. There are two problems....
- Zero AD redundancy
- An inverted pyramid of doom (single storage for all systems)
Fixing either of those anti-practices would have saved you. Physical would have zero benefit and is the polar opposite of the reaction that you should have.
having a physical in this situation would have probably saved him. That said, I agree it's not the solution. If you really wanted to have a DC outside this cluster, fine, but you still virtualize that third server, then install a DC on that.
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@seal said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
Isn't this saying the virtual drives for each failed? This should be different than a physical drive failure, right? Or am I reading something wrong?
Well, yes and no. You are correct. The warning is that the LDs have failed. But the LDs fail when their underlying array fails. That underlying array is built on physical drives. So for the LDs to fail, it means that the array(s) that they share has failed, which means that the drives it has in its pool have failed. Or that both controllers have failed. In this case, since two utility LUNs are still hanging around, we are guessing that the controller(s) are intact and only the array has failed.
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@Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
having a physical in this situation would have probably saved him.
Don't feed the crazy. Physical can never save you. You are mixing assumptions to come to the wrong conclusion. Physical will never help. What helps is separate storage.
Physical with shared storage = fail just the same.
Physical with separate storage = just fine.
Virtual with shared storage = fail just the same.
Virtual with separate storage = just fine.As you can see, physical vs virtual is unrelated. It's all about the storage separation and nothing else.
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@Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
That said, I agree it's not the solution. If you really wanted to have a DC outside this cluster, fine, but you still virtualize that third server, then install a DC on that.
While I generally agree that "outside the cluster" is good in extreme cases where you have extreme levels of AD dependencies, that's not necessary. Same cluster with different storage is all that is needed. Same scenario on a Scale cluster, for example, would not have a problem even being on a single cluster. Having "inter-cluster" protection is good, but a whole level beyond what is needed here.
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@scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
@Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
That said, I agree it's not the solution. If you really wanted to have a DC outside this cluster, fine, but you still virtualize that third server, then install a DC on that.
While I generally agree that "outside the cluster" is good in extreme cases where you have extreme levels of AD dependencies, that's not necessary. Same cluster with different storage is all that is needed. Same scenario on a Scale cluster, for example, would not have a problem even being on a single cluster. Having "inter-cluster" protection is good, but a whole level beyond what is needed here.
Right, just don't setup circular requirements and you should be fine - sure it means having an extra set of credentials, but compared to eveything else you need if you don't do that, probably not worth it.
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@Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
@scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
@Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
That said, I agree it's not the solution. If you really wanted to have a DC outside this cluster, fine, but you still virtualize that third server, then install a DC on that.
While I generally agree that "outside the cluster" is good in extreme cases where you have extreme levels of AD dependencies, that's not necessary. Same cluster with different storage is all that is needed. Same scenario on a Scale cluster, for example, would not have a problem even being on a single cluster. Having "inter-cluster" protection is good, but a whole level beyond what is needed here.
Right, just don't setup circular requirements and you should be fine - sure it means having an extra set of credentials, but compared to eveything else you need if you don't do that, probably not worth it.
That would protect against the one issue of circular dependencies. Obviously don't do that. But there is also the "single point of failure" risk that the SAN creates. A single cluster doesn't necessarily carry that risk either. An HC cluster (like Scale, Starwinds, Nutanix, Simplivity) doesn't have the single SAN dependency problem either. Both are major risks here, and both are 100% outage issues here. We just appear to have hit both at once.
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A lack of a backup and DR strategy was one of the things I was brought in to remediate. No. There are no backups.
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Looks like I'm building a bunch of new servers.
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@CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
A lack of a backup and DR strategy was one of the things I was brought in to remediate. No. There are no backups.
Oh no.
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@CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:
Looks like I'm building a bunch of new servers.
I'd say your almost starting from scratch.