EDGE E3 SSD Drives
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That sucks. Have they offered to replace them with something else?
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Someone on here, Willard I think, had a hell of a time with them. xByte ended up replacing them with Dell drives at no cost to him.
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I just got off the phone with them.... This is not good at all
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more details please.
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It seems the drives are failing a lot... We are going to have to replace them all
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@aaronstuder said in EDGE E3 SSD Drives:
It seems the drives are failing a lot... We are going to have to replace them all
xByte going to help you out any?
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@dafyre said in EDGE E3 SSD Drives:
@aaronstuder said in EDGE E3 SSD Drives:
It seems the drives are failing a lot... We are going to have to replace them all
xByte going to help you out any?
This^
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Should still be under warranty, correct?
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@Danp said in EDGE E3 SSD Drives:
Should still be under warranty, correct?
True, but warranty normally means replaced with similar item from same company... and the next question is.. who offered the warranty? xByte or Edge?
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@dafyre Doesn't seem like it
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@dafyre It's $2400 in drives
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@aaronstuder How long is their warranty?!
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@MattSpeller said in EDGE E3 SSD Drives:
@aaronstuder How long is their warranty?!
This. How long has your system been in service?
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Ok fundamental question.
Is the issue that, other customers have issues, we want to return them even though we've had no issues yet?
Meaning, the product is currently not in a defective state or unfit for purpose.
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Yeah I had some issues with them. They were very flaky in my DELL servers.
xByte replaced them for me.
I would think if xByte if saying they will work, they will do what is right, then take it up with EDGE themselves.
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P.S. That sucks for xByte.
I wasn't overly impressed with EDGE when we were dealing with them. Now xByte, boy howdy!
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My boss will be talking to the Directory of Sales today.....
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@aaronstuder said in EDGE E3 SSD Drives:
My boss will be talking to the Directory of Sales today.....
Any update?
