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    cannot access gmail when bypassing proxy server (sometimes not always !!!!????)

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    • IT-ADMINI
      IT-ADMIN
      last edited by

      i think it is time to try sophos UTM, because really this temporarily nature of this problem broke my trust toward pfSense, and what annoy me more i cannot find any explanation for this problem,
      because the problem itself is not annoying but when you can't figure out the cause of the problem, that time you hate yourself. hhhh

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      • IT-ADMINI
        IT-ADMIN
        last edited by

        and this what lower my self confidence sometimes when i cannot find a cause for an IT problem, or a solution for it, since i don't have strong IT experience this take it toll on me

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Using Squid proxy is definitely a more advanced UNIX task.

          For your light need, have you considered something more simple like using hosts files? Really simple to maintain.

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          • IT-ADMINI
            IT-ADMIN
            last edited by

            but if use only host file, sure there will be some users who will manage to access those blocked website, i think it is not a reliable solution, isn't it???

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              but if use only host file, sure there will be some users who will manage to access those blocked website, i think it is not a reliable solution, isn't it???

              Can't the work around by using HTTPS now?

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              • scottalanmillerS
                scottalanmiller
                last edited by

                It's easier to work around all this than it is to not because you can make an external hairpin to bypass pretty much any proxy. Even billion dollar international firms can't really get around that easily.

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                • C
                  Carnival Boy
                  last edited by

                  I used to use Squid, but now use Trend Micro Worry-Free Business Security installed on all my clients. This handles antivirus and web protection, and the GUI makes it very easy to block specific websites or categories of websites. I haven't implemented any Active Directory integration, which is limiting, but I'm not sure how easy that is with Squid either?

                  I'm also trialling GFI Webmonitor, which offers a similar service but is cloud based, and therefore easier to manage our home workers.

                  But I used to like the Squid logs for investigating what users were up to at any given point in time. Neither Trend or GFI provides that functionality. So I may go back to Squid.

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                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    what about this temporarily nature of this problem, anyone can guess with me how this occur only sometimes ????!!!!!

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                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      can this have any explanation ?????

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        I think we need a network map to understand exactly how things are flowing through the existing proxy.

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                        • IT-ADMINI
                          IT-ADMIN
                          last edited by

                          ok, i will make a simple network map to make thing more clear

                          thank you very much

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                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Thanks.

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                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              ok, my network map is the following, if someone can guess with me why this problem happen only sometimes,

                              map.JPG

                              thank you so much fir any clarification ...

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                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Thanks, that helps a lot.

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                                • IT-ADMINI
                                  IT-ADMIN
                                  last edited by

                                  hopefully someone give me an explanation why this problem occur

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    We're wracking our brains on this but it is very odd, which, of course, is why you are having the issue 🙂

                                    My only guess is that it has to do with the transparent proxy situation. The proxy is in line for all traffic, so it might be somehow interfering in an unpredictable way, but I cannot determine how.

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                                    • IT-ADMINI
                                      IT-ADMIN
                                      last edited by

                                      hhhh
                                      tell my Mr Scott, did you ever face such situation when you find yourself unable to explain the cause of a problem, you can imagine how it is embarrassing, especially in the business environment, when your manager tell you : why you didn't find a solution for this problem, lol

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • IT-ADMINI
                                        IT-ADMIN
                                        last edited by

                                        but i think only people like me who lack strong experience who face this problem

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          but i think only people like me who lack strong experience who face this problem

                                          Everyone does. The real difference with experience, I think, is recognizing when troubleshooting something complex is not a good use of time and working around it or approaching it differently helps. Of course, with experience, your troubleshooting will improve so you solve a higher percentage of challenges, but the challenges tend to get harder too.

                                          In your case, I recommend working around, at least temporarily so that you can make the business happy and deal with finding an "ideal" solution when time allows.

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller @IT-ADMIN
                                            last edited by

                                            @IT-ADMIN said:

                                            hhhh
                                            tell my Mr Scott, did you ever face such situation when you find yourself unable to explain the cause of a problem, you can imagine how it is embarrassing, especially in the business environment, when your manager tell you : why you didn't find a solution for this problem, lol

                                            Yes, all the time. It's the nature of such a complex business. IT systems have so many moving parts and so many of them (millions, literally) over which we have no direct control. There is no way for the IT department to have total control, it's just not possible. Sometimes things cannot be solved in any reasonable way.

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