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    The fine line between helping and servicing

    IT Discussion
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    • ?
      A Former User
      last edited by

      I got a couple G's knocked off of one of these. the (now) wife loves it.

      ringrang.jpg

      1 Reply Last reply Reply Quote 0
      • PSX_DefectorP
        PSX_Defector @Minion Queen
        last edited by

        @Minion-Queen said:

        I need more of the housecleaning barters to happen.

        So clean my house and I'll fix your PC. Cook my dinner not because I fixed your printer but because that's your place, woman!

        1 Reply Last reply Reply Quote -1
        • Minion QueenM
          Minion Queen Banned
          last edited by

          I have to babysit for the likes of you! I aint got no time for that!

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            I say that I do Linux and people don't ask me to help.

            1 Reply Last reply Reply Quote 3
            • T
              technobabble
              last edited by

              If I can't answer in person, FB, texting or via phone, I just tell them, you know I will have to charge you to come out. My real friends pay me and the cheap ones ask me a different question 3 months later. 🙂

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @technobabble
                last edited by

                @technobabble said:

                If I can't answer in person, FB, texting or via phone, I just tell them, you know I will have to charge you to come out. My real friends pay me and the cheap ones ask me a different question 3 months later. 🙂

                Or the SAME question.

                T 1 Reply Last reply Reply Quote 0
                • T
                  technobabble @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @technobabble said:

                  If I can't answer in person, FB, texting or via phone, I just tell them, you know I will have to charge you to come out. My real friends pay me and the cheap ones ask me a different question 3 months later. 🙂

                  Or the SAME question.

                  yeah, like they think i won't remember...lol

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @technobabble
                    last edited by

                    @technobabble said:

                    @scottalanmiller said:

                    @technobabble said:

                    If I can't answer in person, FB, texting or via phone, I just tell them, you know I will have to charge you to come out. My real friends pay me and the cheap ones ask me a different question 3 months later. 🙂

                    Or the SAME question.

                    yeah, like they think i won't remember...lol

                    Seriously, I see that all of the time with large commercial companies. They ask to do something foolish, get explained why that is a bad idea, accept it, wait a few months, start the whole thing over again as if we didn't ask, explain, demonstrate, agree, etc.

                    1 Reply Last reply Reply Quote 0
                    • NaraN
                      Nara @Minion Queen
                      last edited by

                      @Minion-Queen said:

                      I think we all have. I have traded for dinner, other gadgets, house cleaning... I need more of the housecleaning barters to happen.

                      I tried to barter IT help with my housekeepers, but they didn't nibble.

                      1 Reply Last reply Reply Quote 0
                      • KegK
                        Keg
                        last edited by

                        I'm terrible with this as I can never say no. Every time, I say "Yeah, no problem"! I genuinely enjoy helping out others but I know I get used as very very rarely will any of them help me out with non-it related things. Example - I fixed a friends computer and I paid for the disk drive and new graphics card. He even watched me pay for the parts online and did say he would pay for them but he never did. Few months down the line, I asked him if he could help me with a plumbing issue I was having so a few days later he came and fixed the problem, with a bill for £120! Why am I such a mug lol

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Keg
                          last edited by

                          @Keg said:

                          I'm terrible with this as I can never say no. Every time, I say "Yeah, no problem"! I genuinely enjoy helping out others but I know I get used as very very rarely will any of them help me out with non-it related things. Example - I fixed a friends computer and I paid for the disk drive and new graphics card. He even watched me pay for the parts online and did say he would pay for them but he never did. Few months down the line, I asked him if he could help me with a plumbing issue I was having so a few days later he came and fixed the problem, with a bill for £120! Why am I such a mug lol

                          That's especially bad 😞

                          KegK 1 Reply Last reply Reply Quote 0
                          • KegK
                            Keg @scottalanmiller
                            last edited by

                            @scottalanmiller

                            I know! When it comes to business that I work for, I'm shrewd and know exactly how to work suppliers/customers. When it comes to me personally, I fail everytime hence why I don't run my own business - I wouldn't make anything! So to get around this, I tend to tell everyone that I don't have the tools anymore to do any maintenance or support. But for true friends, which I think I have one or maybe two, and for family - the door is always open.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Keg
                              last edited by

                              @Keg said:

                              @scottalanmiller

                              I know! When it comes to business that I work for, I'm shrewd and know exactly how to work suppliers/customers. When it comes to me personally, I fail everytime hence why I don't run my own business - I wouldn't make anything! So to get around this, I tend to tell everyone that I don't have the tools anymore to do any maintenance or support. But for true friends, which I think I have one or maybe two, and for family - the door is always open.

                              If I was running a business on my own I would have the same problem. No way would I ever get paid for anything.

                              1 Reply Last reply Reply Quote 0
                              • IRJI
                                IRJ
                                last edited by

                                This is different for MSPs, but as an employee I refuse all personal desktop work to other employees. As far as friends, I tell them the same thing. I dont work on personal PCs. The only ones I will work on are immediate family or my parents.

                                No amount of money is worth helping someone that is going to continually ask you questions. Especially when they are a friend or Uncle and think they deserve the tech support.

                                1 Reply Last reply Reply Quote 1
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