AVG CloudCare - How Do You Like It?
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@NetworkNerd said:
I spoke with a representative from AVG about this today and realized they can offer mail security, web content filtering, e-mail archiving, anti-virus, and even remote access through their CloudCare offering. For those that use it, do you feel the feature set is good compared to other products? Any information would be helpful.
Our anti-virus subscription will be up at the end of this year, we use LogMeIn for remote management, we do not have web content filtering at every site but could benefit from it, and we use Mimecast for spam filtering and e-mail archiving (subscription up in June). There may be a chance to save some money here if their product is good.
I am using it for a client's 3 servers and 2 desktops av protections. I am looking at the other options they offer.
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@technobabble said:
@NetworkNerd said:
I spoke with a representative from AVG about this today and realized they can offer mail security, web content filtering, e-mail archiving, anti-virus, and even remote access through their CloudCare offering. For those that use it, do you feel the feature set is good compared to other products? Any information would be helpful.
Our anti-virus subscription will be up at the end of this year, we use LogMeIn for remote management, we do not have web content filtering at every site but could benefit from it, and we use Mimecast for spam filtering and e-mail archiving (subscription up in June). There may be a chance to save some money here if their product is good.
I am using it for a client's 3 servers and 2 desktops av protections. I am looking at the other options they offer.
Is the AV client pretty light weight?
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@NetworkNerd said:
@technobabble said:
@NetworkNerd said:
I spoke with a representative from AVG about this today and realized they can offer mail security, web content filtering, e-mail archiving, anti-virus, and even remote access through their CloudCare offering. For those that use it, do you feel the feature set is good compared to other products? Any information would be helpful.
Our anti-virus subscription will be up at the end of this year, we use LogMeIn for remote management, we do not have web content filtering at every site but could benefit from it, and we use Mimecast for spam filtering and e-mail archiving (subscription up in June). There may be a chance to save some money here if their product is good.
I am using it for a client's 3 servers and 2 desktops av protections. I am looking at the other options they offer.
Is the AV client pretty light weight?
For the desktops, my seat of the pants observation, yes. And of course the Servers I put it on are high disc usage and no issues (no lag, etc) since I installed the AV 6 - 8 months ago.
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Now I wonder when Webroot will have a multi purpose product line like this? I have to say currently I'm very impressed with Webroot's journaling technology for AV. Makes me not even want to look at another vendor if they don't offer this, but these offerings like the mentioned AVG cloudcare or Intune offer a single package product that are harder to ignore.
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@Dashrender we have a web filtering product but we don't do anything in the email space. Our approach is to catch it at the time it runs rather than while it is being transmitted. Saves a lot of resources that way, since you aren't scanning every email.
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@Nic said:
@Dashrender we have a web filtering product but we don't do anything in the email space. Our approach is to catch it at the time it runs rather than while it is being transmitted. Saves a lot of resources that way, since you aren't scanning every email.
That sounds very much like the way VIPRE does it.
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I used to use Webroot's cloud based e-mail filtering service and it was awesome. By far the best solution that I found (I trialled several - Postini, Mimecast etc etc). I loved it. Unfortunately, they killed the product.
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Oh that sucks. As I was reading that I was like "oh cool, I didn't know that they offered.......oh"
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@Carnival-Boy said:
I used to use Webroot's cloud based e-mail filtering service and it was awesome. By far the best solution that I found (I trialled several - Postini, Mimecast etc etc). I loved it. Unfortunately, they killed the product.
Wow - better than Mimecast is saying something. I think Mimecast is pretty awesome.
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I used Cloudcare for over two years before giving up on it. Chronic technical issues, service outages, half-baked updates that introduced as many issues as they resolved, finally drove me away. Worse, the tech support from this company is unresponsive. Several times I waited weeks for a response to a support request. I now use GFI and it is a world of difference: reliable, stable, does what it is supposed to.
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We had repeated cold calls from AVG, no matter how many times we said no, they kept phoning and phoning...Not going to be using their products until they change their culture.
