Office 365 via GoDaddy?
-
Downsizing an office and looking to move a couple of accounts from on-premise email to Office 365 Business Premium. Godaddy is currently running a promotion for $7.99 / mo for the first year ($95.88 paid in advance).
Is there any downside to utilizing such an offer or are their alternatives that I should be considering?
Thanks, Dan
-
I doubt that GoDaddy provides the same kind of support that a more traditional partner does. But because they resell at amazing volume, you can get some pricing discounts.
-
I don't think I would trust GoDaddy but if they are just reselling Office 365 not providing their own panel interface or something for it. It should have no problems.
-
Is GoDaddy selling O365 via Open Licence? I looked into that arrangement with another vendor and decided it wasn't a good bet, I'd rather pay direct to Microsoft. I started a thread on it on here a while back.
-
Other than providing the reseller access to your account, supposedly so they can provide first level support to you, I don't think there is any difference in buying O365 from MS vs a reseller.
Am I right on that Scott?
-
Does anyone trust or even like GoDaddy? First year discounts are always nice but then what happens at year 2?
http://windowsitpro.com/office-365/microsoft-godaddy-partnership
The differences are mainly in support, I'd argue many providers will offer better than Godaddy for support based on my experiences with them.
-
I use them for my SSL certs, I've never had a problem in the two years I've used them.. but I've never had to call support either.
-
@Dashrender said:
Other than providing the reseller access to your account, supposedly so they can provide first level support to you, I don't think there is any difference in buying O365 from MS vs a reseller.
Am I right on that Scott?
Getting your account through a reseller is a free way to get an extra layer of support. This might mean nothing, might mean real value, depends on the partner.
With Premier Partners you ALSO get an additional level of support from Microsoft. The top level of support is exclusively with premier partners. So with those (and we are one, that's how we found out about this) not only is the partner your first level of support, but the partner has assigned account teams at MS and has concierge service. So both the partner and Microsoft provide additional value if you buy the recommended way.
There is a reason why you should never buy directly from MS, you simply throw away benefits that are otherwise free (included in the base price.) You pay nothing extra for the upgraded service. Microsoft provides it as an incentive to work with their preferred partners.
-
@Breffni-Potter said:
Does anyone trust or even like GoDaddy? First year discounts are always nice but then what happens at year 2?
Don't love them but for SSL Certs and domain registration I am happy enough.
-
@scottalanmiller said:
@Dashrender said:
Other than providing the reseller access to your account, supposedly so they can provide first level support to you, I don't think there is any difference in buying O365 from MS vs a reseller.
Am I right on that Scott?
Getting your account through a reseller is a free way to get an extra layer of support. This might mean nothing, might mean real value, depends on the partner.
With Premier Partners you ALSO get an additional level of support from Microsoft. The top level of support is exclusively with premier partners. So with those (and we are one, that's how we found out about this) not only is the partner your first level of support, but the partner has assigned account teams at MS and has concierge service. So both the partner and Microsoft provide additional value if you buy the recommended way.
There is a reason why you should never buy directly from MS, you simply throw away benefits that are otherwise free (included in the base price.) You pay nothing extra for the upgraded service. Microsoft provides it as an incentive to work with their preferred partners.
Are there any providers that aren't giving you full access to O365 though. Like say they create the o365 account for you, but you don't get admin access to the panel. Then use an API (with powerhell) to provide customers with slimmed down options? like them providing office 365 services rather than reselling.
-
I wouldn't buy through a reseller. Then again, I'm not sure what a "Premier Partner" is? What's the difference between that and a normal partner that you assign in the portal?
Reading that article, I'd be particularly concerned that GoDaddy appear to be offering exclusive subscriptions that Microsoft don't offer. If you sign up to one of those how easy is it to move away from GoDaddy if things go awry?
-
I suppose there might be, but NTG isn't one of them.
I bought my O365 account last year from them - other than the fact that they can log into my account I have full access, just like they do.
What I don't know is, if I didn't want to use them anymore, how do I revoke access to them? or more it to another vendor?
-
@Carnival-Boy said:
I wouldn't buy through a reseller.
Remember, we are partners, not resellers. You still buy from Microsoft. You can always shut us out. You are in control. We are the "Partners of Record" and only add value, we have no means of subtracting it (we could do nothing and just sit there too, that's always possible.)
-
@Carnival-Boy said:
Reading that article, I'd be particularly concerned that GoDaddy appear to be offering exclusive subscriptions that Microsoft don't offer. If you sign up to one of those how easy is it to move away from GoDaddy if things go awry?
GoDaddy is, I believe, a reseller. Only resellers, AFAIK, can lower the price because they get a margin. The partners have zero say in the price. No matter what happens through a partner, the price is the same and it is all through Microsoft directly. We never get your financial information, credit card or anything like that.
-
@Dashrender said:
What I don't know is, if I didn't want to use them anymore, how do I revoke access to them? or more it to another vendor?
Yup, just contact Microsoft and either request to move to another partner or to remove the partner of record.
-
@thecreativeone91 said:
@scottalanmiller said:
@Dashrender said:
Other than providing the reseller access to your account, supposedly so they can provide first level support to you, I don't think there is any difference in buying O365 from MS vs a reseller.
Am I right on that Scott?
Getting your account through a reseller is a free way to get an extra layer of support. This might mean nothing, might mean real value, depends on the partner.
With Premier Partners you ALSO get an additional level of support from Microsoft. The top level of support is exclusively with premier partners. So with those (and we are one, that's how we found out about this) not only is the partner your first level of support, but the partner has assigned account teams at MS and has concierge service. So both the partner and Microsoft provide additional value if you buy the recommended way.
There is a reason why you should never buy directly from MS, you simply throw away benefits that are otherwise free (included in the base price.) You pay nothing extra for the upgraded service. Microsoft provides it as an incentive to work with their preferred partners.
Are there any providers that aren't giving you full access to O365 though. Like say they create the o365 account for you, but you don't get admin access to the panel. Then use an API (with powerhell) to provide customers with slimmed down options? like them providing office 365 services rather than reselling.
Partners can't do that. Don't know how much the resellers have options to reduce things.
-
@scottalanmiller said:
@Carnival-Boy said:
I wouldn't buy through a reseller.
Remember, we are partners, not resellers. You still buy from Microsoft. You can always shut us out. You are in control. We are the "Partners of Record" and only add value, we have no means of subtracting it (we could do nothing and just sit there too, that's always possible.)
Yeah, that's what I like. Partner on record. I'm fully on board with that.
So I'm not sure what you mean by "There is a reason why you should never buy directly from MS"?
-
@Carnival-Boy said:
So I'm not sure what you mean by "There is a reason why you should never buy directly from MS"?
Because going direct to MS without having a Premier Partner making the introduction and registering the relationship bars you from MS' top level concierge service and bars you from getting a PoR's extra support benefits. Once you go direct to MS and initiate the relationship, those options are permanently gone. MS expects and encourages everyone to go through a partner, and especially a premier partner, to get maximum benefits.
-
@scottalanmiller said:
@Carnival-Boy said:
So I'm not sure what you mean by "There is a reason why you should never buy directly from MS"?
Because going direct to MS without having a Premier Partner making the introduction and registering the relationship bars you from MS' top level concierge service and bars you from getting a PoR's extra support benefits. Once you go direct to MS and initiate the relationship, those options are permanently gone. MS expects and encourages everyone to go through a partner, and especially a premier partner, to get maximum benefits.
And how is MS promoting this desire of theirs? It's not on plain enough on the o365 pages that I've noticed.
Heck I only know about it because being here.
-
As someone using Office 365, I'm open to the idea of buying it through a partner because there have certainly been times where some extra support outside of MS would have been nice to have.
The question is whether or not I would expect GoDaddy to provide consistent, quality support on a part of my infrastructure as critical as Office 365. The answer for me personally is... very no. Not at all.
Do they mention how much it will cost you after the first year?
