ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Moving from hosted webmail to O365

    IT Discussion
    7
    19
    3.7k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      technobabble
      last edited by

      @JaredBusch, the client changed their mind. The onsite tech was not happy with the O365 apps for Android and Apple and decided now was not the best time to split email services.

      However I checked my cPanel and noticed that I am still using TXT record that I got from O365 (v=spf1 include:spf.protection.outlook.com -all) and some MS=msxxxxxxxxx TXT record. I presume that mail goes through my web server before heading to O35?

      coliverC 2 Replies Last reply Reply Quote 0
      • coliverC
        coliver @technobabble
        last edited by

        @technobabble said:

        @JaredBusch, the client changed their mind. The onsite tech was not happy with the O365 apps for Android and Apple and decided now was not the best time to split email services.

        Did they look at the new Outlook for iOS and Android apps? It is actually really nice once you turn off the focused inbox thing.

        1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @technobabble
          last edited by

          @technobabble said:

          However I checked my cPanel and noticed that I am still using TXT record that I got from O365 (v=spf1 include:spf.protection.outlook.com -all) and some MS=msxxxxxxxxx TXT record. I presume that mail goes through my web server before heading to O35?

          I think those are just verification of domain ownership things. Mail will go to your primary MX first then can be routed from there.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            The SPF is for sending email, not generally for receiving it.
            If you have an incorrectly setup SPF record, some people might not be able to receive email from you.

            coliverC 1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @Dashrender
              last edited by

              @Dashrender said:

              The SPF is for sending email, not generally for receiving it.
              If you have an incorrectly setup SPF record, some people might not be able to receive email from you.

              Oh. you're right SPF is a means of detecting spoofed emails. Not sure how that will work if you are sending from a different mail server.

              1 Reply Last reply Reply Quote 0
              • T
                technobabble
                last edited by

                I'm trying to check it out...however it's now day 5 trying to get support to figure out why I can use O365 anywhere except their Android mobile app. I keep getting a " Please sign in with an organizational accout". 2 support calls ago, they provided me with a developers account user/pass which failed also.

                coliverC 1 Reply Last reply Reply Quote 0
                • T
                  technobabble
                  last edited by

                  Looking into this closer, however I have been using O365 for over 1.5 years now.

                  1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @technobabble
                    last edited by coliver

                    @technobabble said:

                    I'm trying to check it out...however it's now day 5 trying to get support to figure out why I can use O365 anywhere except their Android mobile app. I keep getting a " Please sign in with an organizational accout". 2 support calls ago, they provided me with a developers account user/pass which failed also.

                    That one is odd... sounds almost like you have the wrong version of the outlook client.

                    This is the correct one, there is also Outlook Webapp which I think is for internal exchange.

                    https://play.google.com/store/apps/details?id=com.microsoft.office.outlook

                    1 Reply Last reply Reply Quote 0
                    • T
                      technobabble
                      last edited by

                      To clairfy:

                      The original post was supposed to be about a client's company that wanted to move to O365.

                      1 Reply Last reply Reply Quote 0
                      • T
                        technobabble
                        last edited by

                        Not using the Android Outlook client, using the Office Mobile app from Android. I can log in with my personal MS account, but not my O365 account.

                        1 Reply Last reply Reply Quote 0
                        • T
                          technobabble
                          last edited by

                          So Microsoft support said to do this: https://support.microsoft.com/en-us/kb/2986830

                          Can anyone explain how using a cert on my PC makes my Android connect to MS?

                          Deleted74295D 1 Reply Last reply Reply Quote 0
                          • Deleted74295D
                            Deleted74295 Banned @technobabble
                            last edited by Deleted74295

                            @technobabble said:

                            Can anyone explain how using a cert on my PC makes my Android connect to MS?

                            Read the guide again.

                            "Install the certificate.
                            Copy the certificate files to your device.
                            On your device, go to Settings, tap Personal, tap Security, and then tap Install from Storage.
                            Select the certificate that you have to have, and then tap OK.
                            To verify that the certificate is installed, go to Settings, tap Personal, tap Security, tap Trusted Credentials, and then tap User. "

                            Sometimes Microsoft do have a clue what they are talking about 🙂

                            1 Reply Last reply Reply Quote 0
                            • T
                              technobabble
                              last edited by technobabble

                              Cool...thanks, I missed the part that I needed my phone connected to my PC.

                              This just in!!!
                              I was just able to install the OWA for Android Pre-Release app and login using the same credentials that Office Mobile is rejecting.

                              1 Reply Last reply Reply Quote 0
                              • T
                                technobabble
                                last edited by

                                Called support weeks ago and after a lot of phone calls and emails, I informed MS that they can close the support ticket.

                                The issue was that I couldn't use my O365 login (MS business/org account) to log into Microsoft Office Mobile App. It would work with my personal MS account.

                                They said it was because I had the same address for both. However on the web, or with Android apps such as OWA, Outlook, Word and Excel worked with my O365 Account.

                                Earlier this week I read an article about new Android Apps and now the Office Mobile app says:

                                *** Try the new Word, Excel, and PowerPoint apps! Now available for Android tablets and phones in the Google Play store: http://aka.ms/worda, http://aka.ms/excela, http://aka.ms/ppta. These new apps replace Office Mobile. **
                                Microsoft Office Mobile is the Office companion for phones running Android OS prior to v4.4.”

                                So since my phone is 4.4.2, it's not supposed to work.

                                1 Reply Last reply Reply Quote 1
                                • 1 / 1
                                • First post
                                  Last post