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    VoIP One-way Audio and Voice drops

    IT Discussion
    voip freepbx meraki sip
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    • scottalanmillerS
      scottalanmiller
      last edited by

      That really makes it seem like a driver or similar issue. Very weird.

      1 Reply Last reply Reply Quote 0
      • coliverC
        coliver
        last edited by

        I'm really concerned as to why it would pop up 5 months after the original deployment. Even if it were a driver issue. Could a Linux update have caused this?

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        • scottalanmillerS
          scottalanmiller
          last edited by

          A Linux update could have, of course. But were both of these systems patches recently? It is far more likely to be a HyperV issue. But either is certainly possible.

          coliverC 1 Reply Last reply Reply Quote 0
          • coliverC
            coliver @scottalanmiller
            last edited by

            @scottalanmiller said:

            A Linux update could have, of course. But were both of these systems patches recently? It is far more likely to be a HyperV issue. But either is certainly possible.

            No, neither were updated prior to last Friday.

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            • scottalanmillerS
              scottalanmiller
              last edited by

              Seems pretty unlikely to be Linux then if multiple, non-patched systems were impacted.

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              • coliverC
                coliver
                last edited by coliver

                From the Meraki GUI I can do a similar ping test. It shows no loss of packets and a 1-4ms response time. To the 204 IP address.

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  What Linux is the "other" one?

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @scottalanmiller
                    last edited by coliver

                    @scottalanmiller said:

                    What Linux is the "other" one?

                    CentOS 6.6 final. FreePBX runs on CentOS 6.5 final.

                    This is one running OpenSuse
                    2015-06-03 10_19_30-Request Tracker on SSI-VMHOST-1 - Virtual Machine Connection.png

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                    • ?
                      A Former User
                      last edited by

                      Does a Windows VM on the hyper-V server have the same issue?
                      Also what about a UEFI linux running in a Generation 2 Hyper-V VM?

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                      • coliverC
                        coliver
                        last edited by

                        Ping results from the Meraki. All of these are on different ports of the Meraki.

                        .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                        2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @coliver
                          last edited by A Former User

                          @coliver said:

                          Ping results from the Meraki. All of these are on different ports of the Meraki.

                          .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                          2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                          That doesn't make sense your out bound pings where fine on the other devices with no issues.

                          coliverC 1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @A Former User
                            last edited by

                            @thecreativeone91 said:

                            @coliver said:

                            Ping results from the Meraki. All of these are on different ports of the Meraki.

                            .88 is my deskphone, .121 is the PBX and .116 is a Windows server.

                            2015-06-03 10_20_28-Meraki Dashboard - SSI - Delhi.png

                            That doesn't make sense your out bound pings where fine on the other devices with no issues.

                            Yep, that was pinging the same windows server that had pinged it before. I'm going to try a few different phones and PCs around the network to test this.

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                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                              coliverC 1 Reply Last reply Reply Quote 1
                              • coliverC
                                coliver @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                So even the deskphone is losing a lot of packets? That's very, very fishy. Maybe there is a switch issue or something?

                                I moved the phone I was testing with off a dumb switch I was using and it is now directly attached to the firewall.

                                2015-06-03 10_33_45-Meraki Dashboard - SSI - Delhi.png

                                .215 is a PC attached to a different switch, which is directly attached the firewall. The Hyper-V host that the PBX resides on is directly attached as well. The other host goes through a switch.

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  That's a lot of drops for a LAN. Should basically be zero.

                                  coliverC 1 Reply Last reply Reply Quote 0
                                  • coliverC
                                    coliver @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    That's a lot of drops for a LAN. Should basically be zero.

                                    It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @coliver
                                      last edited by

                                      @coliver said:

                                      @scottalanmiller said:

                                      That's a lot of drops for a LAN. Should basically be zero.

                                      It just seems to be the firewall. Pinging anything on a different switch through the firewall results in 0ms response (or less than 1). Which brings it back to maybe the firewall isn't working correctly?

                                      The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @A Former User
                                        last edited by

                                        @thecreativeone91 said:

                                        The Meraki? I'm not surprised. Their router/firewalls are underpowered.

                                        But didn't the issue exist with the Ubiquiti too, which should be orders of magnitude more powerful.

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                                        • coliverC
                                          coliver
                                          last edited by

                                          I know ping isn't the best indicator but it really is the best I have at the moment. Here are two captures taken at almost the same time:

                                          PBX2015-06-03 11_03_43-root@pbx_~.png

                                          Meraki2015-06-03 11_03_54-Meraki Dashboard - SSI - Delhi.png

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                                          • coliverC
                                            coliver
                                            last edited by

                                            Here is the PBX pinging both the Meraki and the remote switch at the same time.
                                            Meraki2015-06-03 11_17_42-root@pbx_~.png
                                            Remote Access Switch 2015-06-03 11_17_51-root@pbx_~.png

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