How do you setup announce when transferring a call on Elastix?
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@NetworkNerd said:
I would advise parking with caution. Just keep in mind there is one parking lot timeout destination by default in FreePBX / Elastix, and you set a specific timeout value as well. Anything on park for the amount of time specified would go to the single timeout destination. If you are doing some kind of multi-tenancy setup, that could cause a problem where someone on park for company A ends up getting to the receptionisy of company B. Oops.
Doesn't it have the option to always go back to the origin unless it is unavailable?
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So we tested this. And the calls failed on transfer. Just so I understand since I am very new to Elastix.
When a call comes in hit transfer the number I want to transfer too and wait till they pick up to ask if they want to take the call and then just hit transfer again?
Cause that is what I did and the call failed to transfer. Of course it didn't drop so I was able to do the process as normal Transfer, # transfering to and Transfer again with no issues.
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@TechieChick said:
So we tested this. And the calls failed on transfer. Just so I understand since I am very new to Elastix.
When a call comes in hit transfer the number I want to transfer too and wait till they pick up to ask if they want to take the call and then just hit transfer again?
Cause that is what I did and the call failed to transfer. Of course it didn't drop so I was able to do the process as normal Transfer, # transfering to and Transfer again with no issues.
Sounds like you need to hit the BLF key the second time, not the transfer key.
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There are 2 transfer keys (well one actual key and one for an option on the screen). Could one of these be configured for BLF?
