Windows update and Sophos
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@travisdh1 said in Windows update and Sophos:
https://support.microsoft.com/en-gb/help/4493467/windows-8-1-update-kb4493467
https://support.microsoft.com/en-gb/help/4493472/windows-7-update-kb4493472Both react negatively when running Sophos. You're not able to login.
They effect all currently supported versions of Windows, not just Window 7 and 8 like the links would lead you to believe.
No prizes for guessing which anti-virus dashboard we use.
I have read other sites/posts that stated they did not have Sophos installed. Just wondering if I should follow suit and decline the update.
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@pmoncho said in Windows update and Sophos:
@travisdh1 said in Windows update and Sophos:
https://support.microsoft.com/en-gb/help/4493467/windows-8-1-update-kb4493467
https://support.microsoft.com/en-gb/help/4493472/windows-7-update-kb4493472Both react negatively when running Sophos. You're not able to login.
They effect all currently supported versions of Windows, not just Window 7 and 8 like the links would lead you to believe.
No prizes for guessing which anti-virus dashboard we use.
I have read other sites/posts that stated they did not have Sophos installed. Just wondering if I should follow suit and decline the update.
Those two specific ones, you might want to wait until they release a fix for the fix.
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@travisdh1 said in Windows update and Sophos:
@pmoncho said in Windows update and Sophos:
@travisdh1 said in Windows update and Sophos:
https://support.microsoft.com/en-gb/help/4493467/windows-8-1-update-kb4493467
https://support.microsoft.com/en-gb/help/4493472/windows-7-update-kb4493472Both react negatively when running Sophos. You're not able to login.
They effect all currently supported versions of Windows, not just Window 7 and 8 like the links would lead you to believe.
No prizes for guessing which anti-virus dashboard we use.
I have read other sites/posts that stated they did not have Sophos installed. Just wondering if I should follow suit and decline the update.
Those two specific ones, you might want to wait until they release a fix for the fix.
That is currently the plan. Hopefully a fix comes soon.
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@travisdh1 said in Windows update and Sophos:
https://support.microsoft.com/en-gb/help/4493467/windows-8-1-update-kb4493467
https://support.microsoft.com/en-gb/help/4493472/windows-7-update-kb4493472Both react negatively when running Sophos. You're not able to login.
They effect all currently supported versions of Windows, not just Window 7 and 8 like the links would lead you to believe.
No prizes for guessing which anti-virus dashboard we use.
We have various customers with Sophos Central and I have not seen the reported issue but will find out soon enough....
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This is the only known issue with this update. Seems like you wouldn't want this to happen either lol
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We are using using Sophos and haven't seen any issues yet. I wonder if its the threat protection or application control policy settings that is affecting the updates.
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Running Sophos Central Endpoint here. Have had zero issues on Windows 7 machines after installing 4493472 last night. I have about 35 Windows 7 machines in my domain.
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Update on this
KB Article Updated
https://community.sophos.com/kb/en-us/133945 -
@dbeato said in Windows update and Sophos:
Update on this
KB Article Updated
https://community.sophos.com/kb/en-us/133945Finally, it isn't webroot that is causing a problem. Has sophos released anything about this?
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@wrx7m said in Windows update and Sophos:
@dbeato said in Windows update and Sophos:
Update on this
KB Article Updated
https://community.sophos.com/kb/en-us/133945Finally, it isn't webroot that is causing a problem. Has sophos released anything about this?
Just what's been posted here already. Nothing about a fix yet.
Our office was swamped from dealing with this today.
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All the customers using Sophos from us are using Central so no affected here.
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Looks like it isn't just Sophos.
