Mangocon.it Site is Broken

scottalanmiller

Talking to support again. They say that they restored the site, but they cannot find the files.

EddieJennings

@scottalanmiller said in Mangocon.it Site is Broken:

Talking to support again. They say that they restored the site, but they cannot find the files.

I can seez /var/www/html/?

scottalanmiller

@EddieJennings said in Mangocon.it Site is Broken:

@scottalanmiller said in Mangocon.it Site is Broken:

Talking to support again. They say that they restored the site, but they cannot find the files.

I can seez /var/www/html/?

They restored to the wrong account.

scottalanmiller

Finally it is back up!

coliver

@scottalanmiller said in Mangocon.it Site is Broken:

Finally it is back up!

So... time to get those files and host it on Hostadillo?

EddieJennings

@scottalanmiller said in Mangocon.it Site is Broken:

@EddieJennings said in Mangocon.it Site is Broken:

@scottalanmiller said in Mangocon.it Site is Broken:

Talking to support again. They say that they restored the site, but they cannot find the files.

I can seez /var/www/html/?

They restored to the wrong account.

Does this host incorporate a fruit in its name?

Dashrender

@coliver said in Mangocon.it Site is Broken:

@scottalanmiller said in Mangocon.it Site is Broken:

Finally it is back up!

So... time to get those files and host it on Hostadillo?

Exactly - or does NTG or whomever now owns MangoCon not have control over the DNS records?

scottalanmiller

@coliver said in Mangocon.it Site is Broken:

@scottalanmiller said in Mangocon.it Site is Broken:

Finally it is back up!

So... time to get those files and host it on Hostadillo?

Yup, it's on Hostadillo now. The site with fruit in the name was never able to restore the site, but was eventually, after two weeks, able to get us the files from it. So we had to migrate it last night once we realized the fruity host had no means of recovering it.

scottalanmiller

@EddieJennings said in Mangocon.it Site is Broken:

@scottalanmiller said in Mangocon.it Site is Broken:

@EddieJennings said in Mangocon.it Site is Broken:

@scottalanmiller said in Mangocon.it Site is Broken:

Talking to support again. They say that they restored the site, but they cannot find the files.

I can seez /var/www/html/?

They restored to the wrong account.

Does this host incorporate a fruit in its name?

Yup

scottalanmiller

@Dashrender said in Mangocon.it Site is Broken:

@coliver said in Mangocon.it Site is Broken:

@scottalanmiller said in Mangocon.it Site is Broken:

Finally it is back up!

So... time to get those files and host it on Hostadillo?

Exactly - or does NTG or whomever now owns MangoCon not have control over the DNS records?

Yes, that we have