3CX Free Four or Sixteen Line License
-
@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller How many employees are you? Don't need much more than 1 per employee no matter how much everybody is on the phone or how many trunks you have setup.
Twenty one. We have eight trunks from one provider, and "unlimited" from another (caps around 30), but about to move to more. Plus we trunk to partners and customers, so that gets some of the load.
We tend to host conference calling for customers, so often several outside lines used by only one internal person.
-
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller How many employees are you? Don't need much more than 1 per employee no matter how much everybody is on the phone or how many trunks you have setup.
Twenty one. We have eight trunks from one provider, and "unlimited" from another (caps around 30), but about to move to more. Plus we trunk to partners and customers, so that gets some of the load.
We tend to host conference calling for customers, so often several outside lines used by only one internal person.
For 3CX you can have any number of trunks but if you wanted to be able to have 32 people externally connected you would have to be on the 32 SC license. That's $4.80 per employee per month. You use more phone lines than a call center
One thing we haven't used yet but we are looking into is the 3CX web/video conference functions. It doesn't count toward simultaneous calls as it is it's own thing. I think the limit is 100 participants or something.
-
@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller said in 3CX Free Four or Sixteen Line License:
@Pete-S said in 3CX Free Four or Sixteen Line License:
@scottalanmiller How many employees are you? Don't need much more than 1 per employee no matter how much everybody is on the phone or how many trunks you have setup.
Twenty one. We have eight trunks from one provider, and "unlimited" from another (caps around 30), but about to move to more. Plus we trunk to partners and customers, so that gets some of the load.
We tend to host conference calling for customers, so often several outside lines used by only one internal person.
For 3CX you can have any number of trunks but if you wanted to be able to have 32 people externally connected you would have to be on the 32 SC license. That's $4.80 per employee per month.
Right, the issue we have is what are internal calls now become external with 3CX. It's not just 32 people from the PSTN, but 32 people from outside of the PBX. Not the end of the world, but not great.
Nearly $5/mo to license a PBX seems absurdly high. Paying $5 for the PBX when we pay $.50 for the trunking is weird.
-
@Pete-S said in 3CX Free Four or Sixteen Line License:
One thing we haven't used yet but we are looking into is the 3CX web/video conference functions. It doesn't count toward simultaneous calls as it is it's own thing. I think the limit is 100 participants or something.
Oh, that's odd. So it is "free", to its limit, how do people dial into it? We have video conferencing with both NextCloud and FreePBX, and it lets external users into it.
