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    Weird Excel Issue when closing saved workbook

    Scheduled Pinned Locked Moved IT Discussion
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    • DashrenderD
      Dashrender
      last edited by

      Try running a chkdsk /r or Spinrite on the local drive.

      It's possible there's a problem with the disk where the temp file is being written, and Excel is having a hard time cleaning it.

      syko24S 1 Reply Last reply Reply Quote 0
      • jmooreJ
        jmoore @syko24
        last edited by

        @syko24 another thing I have seen that could be related is if your disk is maxing out. I have seen some of our slow disks do this and cause weird issues

        syko24S 1 Reply Last reply Reply Quote 0
        • syko24S
          syko24 @Dashrender
          last edited by

          @dashrender - Thanks for the suggestion. I'll try that one tonight.

          1 Reply Last reply Reply Quote 0
          • syko24S
            syko24 @jmoore
            last edited by

            @jmoore - no definitely have plenty of space on the disk.

            jmooreJ 1 Reply Last reply Reply Quote 0
            • syko24S
              syko24
              last edited by

              Another thought was if there was a Windows Update that messed something up.

              1 Reply Last reply Reply Quote 0
              • black3dynamiteB
                black3dynamite
                last edited by

                Is this happening on Windows 10 1709?

                syko24S 1 Reply Last reply Reply Quote 0
                • syko24S
                  syko24 @black3dynamite
                  last edited by

                  @black3dynamite said in Weird Excel Issue when closing saved workbook:

                  Is this happening on Windows 10 1709?

                  No running Windows 10 Pro 1703 (10.0.15063)

                  1 Reply Last reply Reply Quote 0
                  • syko24S
                    syko24
                    last edited by

                    Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

                    DashrenderD 1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @syko24
                      last edited by

                      @syko24 said in Weird Excel Issue when closing saved workbook:

                      Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

                      did it finish?

                      syko24S 1 Reply Last reply Reply Quote 0
                      • syko24S
                        syko24 @Dashrender
                        last edited by

                        @dashrender said in Weird Excel Issue when closing saved workbook:

                        @syko24 said in Weird Excel Issue when closing saved workbook:

                        Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

                        did it finish?

                        Yeah still a no go. It's just weird because if I click the x nothing happens. I just get the circling curser. I can still click File and Close and the document closes fine but I can't exit out of Excel without an end task.

                        1 Reply Last reply Reply Quote 0
                        • syko24S
                          syko24
                          last edited by

                          Kind of feel like I need to nuke and do a system reinstall. Just don't want to reinstall everything just to be right back where I'm at afterwards.

                          1 Reply Last reply Reply Quote 0
                          • black3dynamiteB
                            black3dynamite
                            last edited by

                            Have you already tried booting into safe mode too?

                            syko24S 1 Reply Last reply Reply Quote 0
                            • syko24S
                              syko24 @black3dynamite
                              last edited by

                              @black3dynamite said in Weird Excel Issue when closing saved workbook:

                              Have you already tried booting into safe mode too?

                              Yes, windows safe mode as well as excel safe mode.

                              1 Reply Last reply Reply Quote 0
                              • black3dynamiteB
                                black3dynamite
                                last edited by

                                Have you already tried updated the drivers for storage?

                                1 Reply Last reply Reply Quote 0
                                • jmooreJ
                                  jmoore @syko24
                                  last edited by

                                  @syko24 said in Weird Excel Issue when closing saved workbook:

                                  @jmoore - no definitely have plenty of space on the disk.

                                  sorry i wasn't clear. i meant disk reading/writing. if your disk is doing too much too fast then that can cause weird issues

                                  1 Reply Last reply Reply Quote 0
                                  • syko24S
                                    syko24
                                    last edited by

                                    So I believe I was able to resolve the issue. I ended up rolling back my Office updates using the method from https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic . I had tried numerous versions but none seemed to work. I ended up trying Build 1707 16.0.8326.2073 and holy crap it worked.

                                    Just another observation before I had rolled back is that Excel was using a high amount of CPU (about 45% to 50%). I have seen other people complain about CPU being high in some older versions but it was typically related to the Creators Update and not Office updates.

                                    Anyways, thanks for all the suggestions!! I will let you guys know if this one blows up on me too.

                                    1 Reply Last reply Reply Quote 3
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